Jasmine Tamayo
San Jose,CA
Summary
Motivated professional well-versed in building productive relationships, resolving complex issues. High-achieving Real Estate Agent successful at developing and executing targeted business initiatives to drive customer growth, achieve sales objectives and enhance bottom-line profits. Results-oriented and friendly individual with expertise in tenant relations and lead development. Reliable and driven with strong time management and prioritization abilities.
Overview
12
12
years of professional experience
1
1
Certification
Work History
Realtor & Mortgage Loan Originator
Self-employed
San Jose, CA
02.2024 - Current
- Collaborated with sales agents, financial planners and accountants to attract clients and enhance beneficial partnerships.
- Resolved discrepancies between borrowers, lenders and financial institutions with detail orientation and efficiency.
- Worked with underwriters to fix application problems and resolve issues.
- Explained different types of loans pertaining to client situations.
- Collected information from banks, institutions and employers to assess applicant eligibility.
- Reviewed loan files and updated to match current standards.
- Negotiated loan terms and conditions with clients to maximize profitability.
- Analyzed loan applications and credit reports to determine loan eligibility and risk level.
- Maintained accurate records of all transactions from start to finish using specialized software programs.
- Reviewed inspection reports prior to closing ensuring that all necessary repairs were completed.
- Collaborated with colleagues to develop strategies for attracting new clients.
- Organized open houses and other events to promote properties for sale.
- Researched zoning regulations for specific areas when preparing property listings.
- Analyzed financial data such as income statements and tax returns to determine affordability levels for potential buyers.
- Negotiated contracts between buyers and sellers to reach agreement on price and terms of sales.
- Educated customers about mortgage products and loan processes relevant to their needs.
Produce Team Lead
Safeway
San Jose, CA
07.2017 - Current
- Pleasantly greeted customers and provided prompt and courteous service.
- Maintained safe, neat, and clean working environment and closely monitored for wet floors or other hazards.
- Received and unloaded new items upon delivery and checked products for damage and order accuracy.
- Checked for outdated and overripe grocery items and removed from inventory.
- Used dollies and pallet jacks to unload and organize merchandise from delivery trucks.
- Inspected floor displays, noted missing items, and immediately replenished merchandise.
- Inspected produce to update and adjust pricing information.
- Kept tidy and organized area to comply with cleanliness standards.
- Trained new employees to provide knowledge of proper produce handling and rotation procedures.
- Strengthened profits by reducing waste, controlling shrinkage, and increasing team efficiency with optimized workflows.
- Coached and mentored new team members.
- Sorted and placed donations in appropriate containers.
- Completed appropriate paperwork for donations.
- Sorted and performed quality control measures of donated items.
- Transferred donated goods from donor's vehicle and regularly lifted up to 50 pounds.
- Conducted regular performance reviews with each employee in order to identify areas where improvement was needed.
- Collaborated with other departments to ensure smooth operations.
- Provided feedback to management about customer complaints or suggestions for improvement in the Produce Department.
- Oversaw promotions and displays throughout the Produce Department ensuring they were attractive, well-stocked, and accurately priced.
- Monitored production processes and identified areas for improvement.
- Monitored stock levels, ordered additional items as needed, and tracked inventory.
- Resolved customer complaints in a professional manner.
- Trained new employees on proper food safety handling practices for fresh produce.
- Adhered to company policies regarding safety procedures while leading tasks such as unloading trucks or stacking pallets of merchandise.
Driver
Uber
San Jose, CA
01.2017 - Current
- Achieved consistent safety targets by adjusting driving to different road and traffic conditions, balancing loads, and avoiding dangerous driving actions.
- Upheld high standards of professionalism and discretion when working with high-value clients.
- Inspected vehicle regularly to identify and handle upkeep needs and maintain professional appearance for customers.
- Planned routes based on knowledge of local areas, GPS information and customer preferences.
- Delivered passengers to destinations safely and on time.
- Remained calm and poised in emergent situations.
- Followed applicable traffic regulations and traffic laws.
Real Estate Assistant
Golden Meadow LLC
San Jose, CA
01.2013 - 01.2017
- Managed office operations while scheduling appointments for department managers.
- Coordinated special projects and managed schedules.
- Maintained computer and physical filing systems.
- Oversaw office inventory activities by ordering and requisitions and stocking and shipment receiving.
- Updated reports, managed accounts, and generated reports for company database.
- Created, maintained and updated filing systems for paper and electronic documents.
- Coordinated appointments to show marketed properties.
- Processed applications and paperwork in accordance with state and federal laws.
- Managed paper and electronic filing systems by routing various documents, taking messages and managing incoming and outgoing mail.
Cashier
Sears
San Jose, CA
01.2013 - 01.2015
- Greeted customers entering store and responded promptly to customer needs.
- Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
- Helped customers complete purchases, locate items, and join reward programs.
- Answered questions about store policies and addressed customer concerns.
- Worked closely with shift manager to solve problems and handle customer concerns.
- Addressed customer needs and made product recommendations to increase sales.
- Assisted customers with returns, refunds and resolving transaction issues.
- Counted money in cash drawers at beginning and end of shifts to maintain accuracy.
Education
Associate of Arts - Behavioral Sciences
De Anza Community College
Cupertino, CA08-2017
High School Diploma -
Evergreen Valley High School
San Jose, CA05-2013
Skills
- Self-Motivated
- Data Entry
- MS Office
- Community organization
- Bilingual in Spanish
- Team collaboration
- Problem solving
- Time management
- Attention to detail
- Networking and prospecting
Languages
I am bilingual in both Spanish and English.
Certification
- Real Estate Agent
- Mortgage Loan Originator
- Security Guard
Hobbies and Interests
- Communication
- Creativity
- Community Involvement
Community Service
- Volunteering in the community by preparing warm meals and giving back to those in need on holidays.
- Donating warm clothing and blankets to the community.
Timeline
Realtor & Mortgage Loan Originator
Self-employed
02.2024 - Current
Produce Team Lead
Safeway
07.2017 - Current
Driver
Uber
01.2017 - Current
Real Estate Assistant
Golden Meadow LLC
01.2013 - 01.2017
Cashier
Sears
01.2013 - 01.2015
Associate of Arts - Behavioral Sciences
De Anza Community College
High School Diploma -
Evergreen Valley High School