JASMINE TOLIVER
18466,,PA
Summary
Healthcare administration professional with 15+ years of experience as a chief clerk specializing in office management and Electronic Health Records (EHR). Expertise in ensuring compliance with healthcare regulations, including Federal and state local laws. Dedicated to process improvement and enhancing patient experience.
Overview
17
17
years of professional experience
Work History
Chief Clerk Attorney Cases
1199SEIU Benefit and Pension Funds
New York, NY
06.2012 - Current
- Guarantee compliance with HIPAA regulations for health records requests, speeding up processes by 15%
- Works closely with legal and support staff to retrieve information quickly, increasing departmental efficiency by 20%.
- Accurately select ICD-10 codes for over 300 generated medical claims each month, achieving a reduction in claims rejections by 10%.
- Assist in implementing a document management system, enhancing efficiency, making it 25% more effective to process and submit legal and medical records.
- Handled court judicial subpoenas and informational subpoenas in compliance with civil practice laws and rules.
- Validated check payments for verification, for reconciliation of claims.
- Ensured timely processing of invoices for payment
- Coordinated the retrieval of lien information and interim lien amounts for members.
Records Retention Clerk
1199SEIU Benefit and Pension Funds
New York, NY
11.2007 - 06.2012
- Cross-referenced multiple datasets to confirm accuracy of member information
- Verified member eligibility, researching enrollment information and employment history data.
- Processed enrollment forms and legal documents via microfiche/microfilm technology
- Maintained strict adherence to records retention and destruction policies in accordance with compliance guidelines.
- Facilitated interdepartmental request workflow across various departments, including Life Insurance, Disability, and Pension.
Education
Bachelor of Science - Health Administration
University of Phoenix
05.2023
Walton High School Diploma -
New York06.2006
Skills
- Compliance & Regulation: Healthcare Compliance, Legal Document Management, Record Retention Policies
- Data & Process Management: Process Improvement, Data Analysis, Document Management Systems, Quality Improvement, ICD-10 Coding
- Communication & Leadership: Cross-Departmental Collaboration, Organizational Leadership, Verbal and Writing Communication, Operations Support, Quality Management Support
Timeline
Chief Clerk Attorney Cases
1199SEIU Benefit and Pension Funds
06.2012 - Current
Records Retention Clerk
1199SEIU Benefit and Pension Funds
11.2007 - 06.2012
Bachelor of Science - Health Administration
University of Phoenix
Walton High School Diploma -
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