Jasmine Tolliver
Vicksburg,MS
Summary
Restaurant professional with 4 years in FOH operations. Customer service and food handling expertise. Skilled at memorizing menu items and orders. Outgoing person offering extensive knowledge of hospitality etiquette, food preparation and superior customer service.
Skilled professional ready to excel in leadership role with focus on results-driven performance. Proven ability to streamline operations and foster team collaboration to achieve organizational goals. Known for reliability and adaptability in meeting changing demands while maintaining high standards.
Overview
19
19
years of professional experience
Work History
Supervisor
Always Home
02.2019 - Current
- Conducted performance reviews to support employee development.
- Conducted performance evaluations for staff members, identifying areas of improvement and guiding professional development plans.
- Implemented safety protocols to minimize workplace accidents and maintain compliance with industry standards.
- Maintained patient confidentiality and adhered to legal and ethical guidelines, ensuring adherence to HIPAA regulations.
- Developed strong rapport with patients and families, fostering trust and open communication during challenging times.
- Scheduled daily and weekly care hours for client caseload.
Cashier/Arranger
Edible Arrangements
09.2014 - 01.2019
- Managed closing duties, including restocking items and reconciliation of the cash drawer
- Stocked deliveries in a timely and safe manner
- Effectively used items in stock to decrease waste and profit loss
- Delivered exceptional service by greeting and serving customers in a timely and friendly manner
- Appropriately suggested additional items to customers to increase stores revenue
- Answered questions about arrangement selections and made recommendations when requested
Server
AMERISTAR CASINO AND HOTEL
03.2011 - 03.2014
- Inquired about guest satisfaction, anticipated needs and happily fulfilled requests
- Demonstrated awareness of liability issues and the law by confirming legal drinking age and discontinuing service to intoxicated guests
- Kept carpets and floor clear of debris
- Maintained a professional tone of voice and words at all times, including during peak rush hours
Server
SHONEY’S RESTAURANT
05.2006 - 07.2006
- Welcomed and acknowledged all guests in a friendly, service-oriented manner
- Routinely checked menus to verify they were current, clean and wrinkle-free
- Guided guests through the dining rooms and provided needed assistance
- Skillfully anticipated and addressed guests’ service needs
- Answered questions about menu selections and made recommendations when requested
Education
Bachelor of Science - Health Administration
Jackson State University
Jackson, MS05-2025
AA -
Hinds Community COllege
05-2017
VICKSBURG HIGH SCHOOL -
VICKSBURG HIGH SCHOOL
Vicksburg, MS01.2008
Skills
- Works well under pressure
- Highly responsible
- Reliable
- Exceptional interpersonal skills
- High-volume dining
- Upbeat
- Outgoing
- Positive
- Mathematical aptitude
- Staff management
- Customer service
- Decision-making
Timeline
Supervisor
Always Home
02.2019 - Current
Cashier/Arranger
Edible Arrangements
09.2014 - 01.2019
Server
AMERISTAR CASINO AND HOTEL
03.2011 - 03.2014
Server
SHONEY’S RESTAURANT
05.2006 - 07.2006
VICKSBURG HIGH SCHOOL -
VICKSBURG HIGH SCHOOL
Bachelor of Science - Health Administration
Jackson State University
AA -
Hinds Community COllege
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