Jasmine Torres
Norfolk,VA
Summary
Energetic administrative assistant offering wealth of experience in property management and ensuring curbside appeal. Hardworking, educated and willing to go extra mile to complete any task.
Overview
3
3
years of professional experience
Work History
Leasing Specialist
S.L. Nusbaum
Norfolk, VA
11.2021 - Current
- Answered phone calls and emails and responded to questions from prospects quickly and effectively.
- Set appointment times for individuals to tour facilities and see available units.
- Showed apartments to potential tenants and answered questions regarding community.
- Worked with property managers to maintain market readiness and facilitate smooth transitions.
- Kept accurate records of all resident and tenant correspondence.
- Escalated major issues to property manager for immediate remediation.
Leasing Specialist
Robert half
Norfolk, VA
06.2021 - 11.2021
- Handled tenant complaints promptly and appropriately, calling in repairmen and other support services.
- Communicated regularly with key on-and off-site tenant contacts to achieve satisfaction with facility and services.
- Introduced prospective tenants to types of units available and performed tours of premises.
- Maintained original leases and renewal documents in digital and hardcopy format for property management office.
Front Desk Associate
The Gym Downtown
01.2016 - 01.2018
- Greeted guests at front desk and engaged in pleasant conversations while managing check-in process.
- Used internal software to process reservations, check-ins and check-outs.
- Answered guest questions and referred to local points of interest.
- Reported facility and maintenance problems to appropriate personnel for immediate remediation.
Education
Bachelor’s Degree of Arts -
Old Dominion University
Norfolk, VAAssociates of Science - undefined
Tidewater Community College
2017
Skills
- 3 years of customer service experience
- 3 years of clerical experience
- Data Entry 60 WPM
- Microsoft Excel, Word and Powerpoint
- Bookkeeping experience
- Sale and Rental Recordkeeping
Timeline
Leasing Specialist
S.L. Nusbaum
11.2021 - Current
Leasing Specialist
Robert half
06.2021 - 11.2021
Front Desk Associate
The Gym Downtown
01.2016 - 01.2018
Bachelor’s Degree of Arts -
Old Dominion University
Associates of Science - undefined
Tidewater Community College
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