Jasmine Torres
Bellevue,NE
Summary
Motivated professional with experience in leading people. Detail-oriented team player with strong organizational skills. Ability to handle multiple projects simultaneously with a high degree of accuracy. To seek and maintain a position that offers professional challenges utilizing interpersonal skills, excellent time management and problem-solving skills. Self-starter with a demonstrated track record of sales success. Results-oriented with a proven track record of building customer relationships and successfully closing sales. Committed to delivering exceptional customer service and exceeding sales goals.
Overview
10
10
years of professional experience
1
1
Certification
Work History
Fitness Coach
Self Employed
01.2020 - Current
- Educated clients on proper exercise technique, reducing the risk of injury while maximizing workout effectiveness.
- Developed strong member relationships with caring and collaborative approach.
- Provided coaching about healthy lifestyle strategies.
- Instructed on proper use of equipment for safety of all members.
- Stayed up-to-date on industry trends and techniques, continually refining personal training skills for maximum results.
- Designed innovative fitness plans to keep clients engaged.
- Helped clients reach fitness objectives by providing encouragement and motivation.
- Provided clients with nutrition and lifestyle advice to support overall health and wellness.
- Successfully aligned marketing and sales objectives with a unified operations strategy, driving a consistent 10% year-over-year growth in qualified leads.
- Enhanced client motivation by setting achievable goals and providing regular progress updates throughout their programs.
Personal Trainer
Self Employed
05.2018 - 12.2020
- Educated clients on proper exercise techniques, reducing risk of injury during workouts.
- Motivated clients to stay on track with fitness goals with positive and friendly approach.
- Trained clients during strength training, cardio vascular exercise, and stretching.
- Assisted clients with personal fitness goals through realistic objectives.
- Improved client fitness levels by developing personalized workout plans and monitoring progress.
- Increased client retention through consistent communication, motivation, and support.
- Maintained up-to-date knowledge of fitness training methods to inform approach.
- Fostered a positive workout environment with upbeat energy and professional demeanor.
- Maintained detailed records of all client interactions including progress notes, goal tracking updates allowing for easy assessment adjustments when needed.
- Educated clients on importance of proper nutrition to reach fitness objectives.
- Expanded knowledge of industry trends by attending workshops and conferences, applying new techniques to client programs.
Health Insurance Agent
Blue Cross Blue Shield
01.2017 - 06.2018
- Maintained compliance with all industry regulations while completing paperwork accurately and efficiently.
- Educated clients on the intricacies of their health insurance policies, empowering them to make informed decisions.
- Performed needs analysis to obtain information required to make appropriate health insurance product recommendations.
- Efficiently managed high-pressure situations such as claim denials or unexpected policy cancellations.
- Answered inbound calls from existing and future policyholders to answer inquiries and discuss insurance options.
- Provided comprehensive customer service to drive client satisfaction.
- Responded to customer inquiries regarding health insurance coverage and policies to assist with informed decision-making.
- Developed and maintained client databases to track customer service interactions and evaluate service quality.
Teller
Metro Credit Union
01.2015 - 01.2017
- Balanced cash drawer daily and resolved discrepancies to provide accurate data regarding cash flow.
- Disbursed cash and checks accurately while maintaining security of cash drawers.
- Balanced cash drawers daily, identifying discrepancies and taking corrective actions as needed.
- Processed customer transactions promptly, minimizing wait times.
- Promoted a welcoming atmosphere in the branch by greeting customers warmly upon arrival and addressing them by name when possible.
- Assisted customers with account inquiries, resolving issues promptly and professionally.
- Answered customer inquiries regarding account balances, transaction history, services charges, and interest rates.
- Managed high-volume transactions efficiently while maintaining attention to detail, ensuring accurate processing for customers.
- Maintained cash drawer accuracy by conducting regular audits and implementing effective cash handling practices.
- Answered telephone inquiries on checking and savings accounts, loans, and lines of credit.
- Completed highly accurate, high-volume money counts via both manual and machine-driven approaches.
Education
No Degree - Art of Sales
Sales Queen
Omaha, NE12.2023
High School Diploma -
Bryan High School
Omaha, Ne05.2013
Skills
- Strength training
- Functional Training
- Cardiovascular Training
- Fitness Assessments
- Nutrition Coaching
- High-Intensity Interval Training
- Lifestyle coaching
- Corrective Exercise
- Circuit Training
- Core Strength Development
- Problem-Solving
- Teamwork and Collaboration
- Attention to Detail
- Flexible and Adaptable
- Problem-solving abilities
- Multitasking
- Membership Sales
- Brand Promotion
- Online sales
- Sales operations
- Sales KPI monitoring
- Sales skills
- Sales calls
- Sales process
- B2C Sales
- Sales team training
- Sales pitching
Certification
- CPT - Certified Personal Trainer
Timeline
Fitness Coach
Self Employed
01.2020 - Current
Personal Trainer
Self Employed
05.2018 - 12.2020
Health Insurance Agent
Blue Cross Blue Shield
01.2017 - 06.2018
Teller
Metro Credit Union
01.2015 - 01.2017
No Degree - Art of Sales
Sales Queen
High School Diploma -
Bryan High School