Jasmine Torres
Paramount,CA
Summary
Bilingual benefits specialist dedicated to assisting employees with open enrollment and benefit needs. Offering more than 4 years of reporting, educating and facilitating changes in relation to benefits. Seeking the opportunity to further my HR-focused experience with excellent communication skills, charisma, and mature work ethic.
Overview
6
6
years of professional experience
Work History
Benefits Coordinator
The People Concern
05.2023 - Current
- Managed 900+ employees across benefits, HRIS and payroll departments for accuracy and compliance with Ceridian Dayforce
- Fulfilled reporting requirements of Employee Retirement Income Security Act (ERISA), IRS, CMS, COBRA, & ACA.
- Reduced benefits expenses by conducting quarterly audits of company plans for medical, dental, life and disability
- Coordinated and conducted employee orientations to promote understanding of coverage and options.
- Facilitated open enrollment and new hire processes to assist employees with benefit options.
- Conducted benefits presentations for new hires, individuals and groups of employees.
- Coordinate Leave of Absence and benefit policies for employees on disability, FMLA, CFRA, & PDL leave in tandem with the ER dept
- Resolved issues and inquiries from plan participants regarding health benefits and deductions via phone call, email, zoom, and in-person interactions
- Educate plan participants on available benefit plan options in a digestible manner
- Observed strict procedures such as HIPAA to maintain data and plan participant confidentiality
- Assisted with day-to-day HR operations, working efficiently and productively with all team members
Benefits Assistant
Fox Benefits Insurance Agency
10.2021 - 01.2023
- Facilitate communications between the company and clients via email, reports, and phone calls
- Execute HR duties such as payroll, onboarding, hiring, training, and evaluating employees
- Assist management in carrying out various human resources programs and procedures for the company
- Accurately research, create, and display presentation materials and reports for the broker
- Built relationships with vendors to foster quality service delivery
- Demonstrated strong organizational and time management skills while managing multiple projects
- Gathered information about each position and related occupation with employee interviews, field observations, and industry research.
- Explained benefits to plan participants in easy-to-understand terms to educate each on available options.
Student Assistant
Academic Technology Services CSULB
08.2019 - 08.2022
- Assist faculty and staff with classroom technology questions via phone or in-person
- Proficient in multiple software platforms such as Team Dynamix and Web Checkout to catalog checkouts
- Evaluate essential technical information from faculty to facilitate flow of requests
- Utilize Excel to maintain campus building and equipment information up to date
Office Assistant
L & R Services LLC
07.2019 - 08.2021
- Organized files effectively to ensure privacy of classified client information
- Copied, scanned, and printed tax-related documents and periodically updated information as needed
- Prepared envelopes for money orders, checks, and mailed to state and federal facilities
Education
Bachelor of Science - Business Administration
California State University Long Beach
Long Beach, CA08.2022
Skills
- Proficient in Ceridian Dayforce HRIS
- Microsoft Office- Word, Excel, Powerpoint, Teams
- Sharepoint, Outlook, Viva Engage
- Microsoft Office- Word, Excel, Powerpoint, Teams
- Bilingual in Professional Spanish
- Written and Oral Communication
- Dynamic Team Player
- Flexible & Curious
- Employee Benefits Laws
- New Employee Orientation & Courses
Websites
Accomplishments
- Achieved smoother benefits administration by introducing various agency site visits for Open Enrollment & 403b plan education
- Collaborated with multiple teams in the development of New Employee Orientation, Director Presentation on 403b & DEI, & Employee Courses for First-Generation Professionals
Leadership Experience
Team Captain, SHRM Case Competition, Long Beach, CA, 03/22, Prepared and presented professional presentation to resolve a hypothetical HR issue to SHRM professionals/judges, Incorporated detailed alternatives and solutions with team members to provide solution(s) for the case, Critically analyzed HR issues such as turnover, costs, and culture to improve overall company strategy
Languages
Spanish
Native or Bilingual
English
Native or Bilingual
Timeline
Benefits Coordinator
The People Concern
05.2023 - Current
Benefits Assistant
Fox Benefits Insurance Agency
10.2021 - 01.2023
Student Assistant
Academic Technology Services CSULB
08.2019 - 08.2022
Office Assistant
L & R Services LLC
07.2019 - 08.2021
Bachelor of Science - Business Administration
California State University Long Beach
Similar Profiles
CALLIE BEASLEYCALLIE BEASLEY
Support Specialist & Case Manager at The People ConcernSupport Specialist & Case Manager at The People Concern
Taylor HoffmanTaylor Hoffman
Clinical Case Manager at The People ConcernClinical Case Manager at The People Concern
Lakaysha ReddLakaysha Redd
Housing Case Manager at The People ConcernHousing Case Manager at The People Concern