Jasmine Tyse
St Louis,MO
Summary
Motivational leader and organizational problem-solver with advanced supervisory, team building and customer service skills. Experience stepping into roles and quickly making positive changes to drive company success. Focused on using training, monitoring and morale-building techniques to maximize employee engagement and performance.
Overview
8
8
years of professional experience
1
1
Certification
Work History
Human Resources Manager
PrimeFlight
Berkeley, MO
01.2022 - Current
- Maintained employee records in accordance with company policy and applicable legal requirements.
- Facilitated communication between management and staff by conducting regular meetings to discuss concerns or suggestions.
- Resolved conflicts between different departments or personnel using sound judgment to maintain a harmonious work environment.
- Investigated employee relations matters through interviews with involved parties to ensure a fair resolution.
- Identified operational weaknesses to improve or innovate people, programs and processes.
- Encouraged open communications, promoting positive and pro-employee work environment.
- Investigated workplace issues with professionalism and sensitivity and detailed incidents in reports to senior executives.
- Held exit interviews and documented information discussed with employees.
- Handled employee discipline and termination to address policy infractions.
- Assisted in employee recruitment, hiring and interview processes.
- Helped with employee transfers and referrals.
- Aligned HR policies with federal and local regulations.
Operations Manager
T&T Logistics
St Louis, MO
07.2020 - 07.2021
- Coordinated cross-functional teams to ensure timely delivery of products and services.
- Directed operations staff by providing guidance, training, and support in order to meet company objectives.
- Established effective relationships with vendors to negotiate pricing and secure materials needed for production.
- Collaborated with management team on long-term strategic planning initiatives for the organization.
- Resolved customer complaints in a timely manner while ensuring customer satisfaction remains at optimal levels.
- Implemented innovative strategies that reduced operating costs while maintaining high levels of customer satisfaction.
- Supervised day-to-day workflow of employees in order to maximize productivity and maintain quality standards.
- Ensured compliance with safety regulations and maintained a safe work environment for all personnel.
- Produced SOPs to document workplace procedures and optimize productivity through standardization.
Human Resources Manager
BTCE BULK TRANSPORT
FENTON , MO
04.2021 - 01.2022
- Provided guidance on labor law compliance issues such as FMLA.
- Assisted in developing succession planning strategies for key positions within the organization.
- Maintained employee records in accordance with company policy and applicable legal requirements.
- Facilitated communication between management and staff by conducting regular meetings to discuss concerns or suggestions.
- Identified, screened and interviewed potential employees.
- Evaluated current HR processes and recommended changes when necessary to improve efficiency.
- Ensured compliance with federal, state and local employment laws.
- Assisted in the development of performance management systems including goal setting, performance reviews, corrective action plans and disciplinary procedures.
- Investigated employee relations matters through interviews with involved parties to ensure a fair resolution.
- Oversaw staff scheduling and payroll management.
- Performed administrative duties such as scheduling, budgeting, and payroll management.
- Oversaw day-to-day operations including staffing decisions, inventory management and payroll processing.
- Performed administrative tasks such as payroll processing, timekeeping management, and employee evaluations.
Operations Manager
USPak Logistics
St. Louis , MO
10.2018 - 07.2020
- Kept up-to-date knowledge about roads within designated areas and any new services offered by the company.
- Responded promptly to requests from customers who needed changes made in their scheduled deliveries.
- Prepared bills of lading and collected payments when necessary.
- Reviewed orders prior to delivery and loaded trucks accordingly to ensure safe transportation of products .
- Determined most efficient routes to deliver goods utilizing maps, global positioning systems, or other navigational aids.
- Picked up medical specimens from local care providers for delivery to laboratory.
- Documented pickups and deliveries and submitted reports after shift.
- Used time-management skills to prioritize urgent deliveries and optimize daily schedules.
- Answered customer questions on courier features of service, keeping customers informed about company and services.
Assistant Operations Manager
GardaWorld Cash Services
St Louis, MO
02.2016 - 10.2018
- Addressed customer inquiries promptly and effectively resolved any complaints or disputes.
- Prepared detailed reports summarizing operational objectives achieved over a given period of time.
- Conducted regular meetings with staff members to discuss performance issues or concerns.
- Performed routine inspections of equipment, supplies, and inventory as needed.
- Provided guidance and support to team members in order to meet project deadlines.
- Ensured compliance with safety regulations and industry standards.
- Ensured that all operational tasks were completed within established timeframes.
- Monitored daily operations for compliance with quality standards and safety regulations.
- Delegated work to staff, setting priorities and goals.
- Monitored inventory levels and placed new orders for merchandise to keep supply well-stocked.
- Used strong issue resolution and communication skills to cultivate and strengthen lasting client relationships.
Education
Associate of Science - Business Administration And Management
St. Louis Community College
St Louis, MO06-2020
Cosmetology -
Diva's Beauty College
06-2011
High School Diploma -
Oakville Sr. High School
St Louis, MO05-2008
Skills
- Recruitment
- Performance Assessment
- Compensation Structuring
- Succession Planning
- Organizational Development
- Legal Compliance
- Logistics Oversight
- Performance monitoring
- Production
- Contract Management
- Process Improvement
- Expense Reports
- Business Administration
- Supply Chain Management
- Logistics Management
- Warehouse Operations
- Onboarding and Orientation
- Customer Relationship Management (CRM)
- Team Leadership
- Business Development
Certification
- AUTO CAD ENGINEER- 05/2008
Timeline
Human Resources Manager
PrimeFlight
01.2022 - Current
Human Resources Manager
BTCE BULK TRANSPORT
04.2021 - 01.2022
Operations Manager
T&T Logistics
07.2020 - 07.2021
Operations Manager
USPak Logistics
10.2018 - 07.2020
Assistant Operations Manager
GardaWorld Cash Services
02.2016 - 10.2018
Associate of Science - Business Administration And Management
St. Louis Community College
Cosmetology -
Diva's Beauty College
High School Diploma -
Oakville Sr. High School
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