Summary
Overview
Work History
Education
Skills
Languages
Timeline
Teacher
Jasmine  Vargas

Jasmine Vargas

Benton Harbor,MI

Summary

Dynamic and bilingual professional with a proven track record in enhancing customer satisfaction and driving sales growth, notably. Leveraging exceptional communication skills and a fast-learning ability, I've excelled in patient services and sales promotion, consistently meeting employer expectations. Achievements include significantly improving service quality and efficiency.

Overview

10
10
years of professional experience

Work History

Environmental Services Housekeeper

Corewell Health
10.2022 - Current
  • Wore necessary personal protective equipment to minimize risks from hazardous materials, biohazards, and other harmful substances.
  • Ensured timely completion of assigned tasks by effectively prioritizing workload based on urgency and importance.
  • Practiced established infection control methods to reduce risks to patients, families, and medical staff.
  • Cleaned and disinfected patient exam rooms, surgery suites, and common areas to promote sanitary treatment and services environment.
  • Contributed to positive patient experiences by maintaining clean, orderly, and welcoming environments throughout the facility.
  • Utilized chemicals and cleaning equipment to meet facility's predetermined sanitation and cleanliness quality standards.
  • Minimized disruptions to hospital operations with efficient coordination of housekeeping services around patient care schedules.
  • Cleaned and stocked guest rooms by replacing used towels and linens vacuuming floors, making beds, and restocking bathroom items.
  • Moved chairs, desks, and beds around rooms to clean behind and underneath furniture.
  • Demonstrated flexibility in adapting to changing priorities or urgent situations requiring immediate attention in the work environment.
  • Maintained a safe environment for patients, staff, and visitors through diligent inspection and maintenance of equipment and supplies.

Sales Associate

Tjmaxx
03.2021 - 02.2022
  • Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
  • Handled cash transactions efficiently while adhering to company cash handling policies, ensuring accuracy in all financial exchanges.
  • Built relationships with customers to encourage repeat business.
  • Managed returns, exchanges and refunds in accordance with store policy.
  • Prepared merchandise for sales floor by pricing or tagging.
  • Helped customers locate products and checked store system for merchandise at other sites.
  • Answered customer questions about sizing, accessories, and merchandise care.
  • Provided positive first impressions to welcome existing, new, and potential customers.
  • Worked to meet or exceed special targets for credit card applications, special donations and specific product promotions.
  • Recommended complementary purchases to customers, increasing revenue.
  • Prioritized helping customers over completing other routine tasks in store.
  • Delivered energetic responses to customers in-store and by telephone, going above and beyond to serve needs.
  • Volunteered for extra shifts during holidays and other busy periods to alleviate staffing shortages.

Assistant Manager

Papa John's Pizza
01.2018 - 07.2019
  • Supervised day-to-day operations to meet performance, quality and service expectations.
  • Maintained a clean, safe, and organized store environment to enhance the customer experience.
  • Developed strong working relationships with staff, fostering a positive work environment.
  • Monitored cash intake and deposit records, increasing accuracy, and reducing discrepancies.
  • Improved customer satisfaction by addressing and resolving complaints promptly.
  • Generated repeat business through exceptional customer service.
  • Collaborated with the management team to develop strategic plans for business growth and improvement.
  • Enforced company policies consistently while handling disciplinary actions when necessary with fairness and respect.
  • Increased sales through effective merchandising strategies and targeted promotions.

Assistant Manager

Papa John's Pizza
01.2017 - 07.2019
  • Shift between job sites
  • I was a replacement when co workers weren't able to show up for work.
  • Open or close store location.
  • Passionate about my position and making work a better place

Assistant Manager

Papa John's Pizza
01.2017 - 07.2019

Same job description different job location

Walmart Sales Associate

Walmart
09.2014 - 07.2018
  • Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
  • Handled cash transactions efficiently while adhering to company cash handling policies, ensuring accuracy in all financial exchanges.
  • Built relationships with customers to encourage repeat business.
  • Managed returns, exchanges and refunds in accordance with store policy.
  • Prepared merchandise for sales floor by pricing or tagging.
  • Maintained calm demeanor and professionally managed issues in busy, high-stress situations.
  • Helped customers locate products and checked store system for merchandise at other sites.
  • Answered customer questions about sizing, accessories, and merchandise care.
  • Provided positive first impressions to welcome existing, new, and potential customers.
  • Rotated stock and restocked shelves to maintain product availability and store appearance.
  • Engaged with customers to build rapport and loyalty.
  • Boosted customer satisfaction levels through exceptional service, addressing concerns promptly, and providing a welcoming store environment.
  • Solved customer challenges by offering relevant products and services.
  • Collaborated with team members to improve overall store performance, sharing best practices, and offering support as needed.
  • Minimized wait times for customers during peak hours, maintaining a high level of customer satisfaction.
  • Participated in team meetings and training sessions regularly for continuous professional development within the retail industry.
  • Collaborated with management team to develop sales strategies and goals, aligning with company objectives.
  • Ability to multi-task from my main department to other departments.

Education

Bachilleres Tingambato
Mexico
07.2014

Skills

  • Patient and guest services
  • Communication ( Bilingual )
  • Sales Promotion
  • Cash Register Operator
  • Fast learner

Languages

Spanish
Native or Bilingual
English
Native or Bilingual

Timeline

Environmental Services Housekeeper

Corewell Health
10.2022 - Current

Sales Associate

Tjmaxx
03.2021 - 02.2022

Assistant Manager

Papa John's Pizza
01.2018 - 07.2019

Assistant Manager

Papa John's Pizza
01.2017 - 07.2019

Assistant Manager

Papa John's Pizza
01.2017 - 07.2019

Walmart Sales Associate

Walmart
09.2014 - 07.2018

Bachilleres Tingambato
Jasmine Vargas