Jasmine Vaughan
Jacksonville
Summary
Dynamic professional with a proven track record at Streamline Workers Compensation, excelling in patient coordination and case management. Adept at leveraging analytical thinking and communication expertise to enhance care delivery and streamline operations. Skilled in managing complex documentation and ensuring compliance, contributing to successful patient outcomes in a fast-paced environment.
Developed skills in client coordination and case management within collaborative environment, seeking to transition into new field. Extensive experience in managing multiple tasks and communicating effectively with diverse clients. Looking to leverage these transferable skills to contribute meaningfully in new professional setting.
Overview
4
4
years of professional experience
Work History
Physical Therapy Case Coordinator 1
Streamline workers compensation
04.2025 - 12.2025
- Manages the administrative and logistical aspects of a patient's physical therapy treatment plan, ensuring smooth and efficient care delivery.
- Scheduling appointments, managing paperwork, coordinating communication between patients and therapists, and handling insurance and billing matters.
- Verifying insurance coverage, processing payments, and managing billing inquiries.
- Maintaining patient records, ensuring accuracy and completeness of documentation.
- Keeping therapists informed of any changes in patient status or scheduling needs.
Production Worker
Randstad
10.2024 - 03.2025
- Operated production machinery to achieve daily output goals and maintain quality standards.
- Conducted routine inspections of equipment and materials to ensure operational efficiency and safety compliance.
- Collaborated with team members to streamline assembly processes and reduce downtime during shifts.
- Assisted in training new hires on standard operating procedures and safety protocols within the production area.
- Maintained cleanliness of workstations, contributing to a well-organized work environment for increased productivity.
- Followed safety procedures and guidelines to maintain safe working environments.
- Resolved issues quickly to maintain productivity goals.
- Ensured accurate product labeling, reducing instances of customer dissatisfaction due to mismarked items.
Legal Assistant
LAW OFFICES OF RON SHOLES
07.2022 - 11.2022
- Worked directly with law firm specializing in personal injury issues services.
- Drafted and edited documentation pertaining to commercial transactions, legal agreements, distribution agreements, sponsorships, Medical Records and Billing Records, working to ensure accuracy of complex data.
- Contributed to cases involving civil court matters, working with clients to obtain favorable outcomes.
- Participated in key aspects of legal initiatives, performing legal research, reviewing case documentation and preparing for depositions.
- Performed comprehensive background research on clients and defendants, evaluating accounts and personal files to obtain sensitive information while ensuring compliance with confidentiality regulations.
- Law firm specializing in personal injury issues services.
Cafe Attendant
City Rescue Mission
02.2022 - 04.2022
- Assisted in daily inventory management, tracking supplies to minimize waste and enhance efficiency.
- Collaborated with team members to streamline workflow during peak hours, improving service speed.
- Maintained cleanliness and organization of the café space, adhering to health and safety regulations.
- Implemented upselling techniques that contributed to increased sales without compromising customer experience.
- Resolved customer inquiries and complaints promptly, enhancing overall guest satisfaction ratings.
- Enhanced customer satisfaction by providing efficient and friendly service in a fast-paced cafe setting.
- Operated cash register accurately, maintaining responsibility for proper handling of financial transactions.
- Actively contributed to a positive work environment by fostering collaboration among team members.
Education
Certificate - Information Technology and Business Communications
YEAR UP
Online01.2025
High School Diploma -
West Meadows Baptist Academy
Jacksonville, FL05-2022
Skills
- Information security management
- Incident response and recovery
- Network security protocols
- Technology operations oversight
- Internal audit practices
- Microsoft Office proficiency
- Virtual collaboration tools
- Patient coordination and scheduling
- Case management and documentation
- Data analysis and collection
- Analytical thinking skills
- Communication expertise
- Problem-solving capabilities
- Adaptability
- Written communication
- Professional demeanor
- Problem-solving aptitude
- Case management
- Excellent communication
Education
other
Timeline
Physical Therapy Case Coordinator 1
Streamline workers compensation
04.2025 - 12.2025
Production Worker
Randstad
10.2024 - 03.2025
Legal Assistant
LAW OFFICES OF RON SHOLES
07.2022 - 11.2022
Cafe Attendant
City Rescue Mission
02.2022 - 04.2022
Certificate - Information Technology and Business Communications
YEAR UP
High School Diploma -
West Meadows Baptist Academy