Summary
Overview
Work History
Education
Skills
Timeline
Generic

Jasmine Villacres

Newport News,VA

Summary

Reliable Fulfillment Specialist highly skilled in order fulfillment. Hardworking professional with excellent troubleshooting abilities and workplace focus. Proficient in use of standard warehouse equipment and dedicated to safe operating practices. Effective at working in fast-paced grocery environments to restock and arrange merchandise in an appealing way. Upbeat and friendly team player with a good attitude and willingness to take on any task. Enthusiastic individual experienced in stocking shelves for variety of organizations. Offering engaging and pleasant personality combined with background building customer relationships. Highly trained Order Picker with strong performance record of high production in product selection and packing. Excellent level of accuracy in pick and pack, successfully meeting quotas in high production tempo. Supports shipping team with assistance palletizing, labeling and loading trucks.

Overview

15
15
years of professional experience

Work History

Fullfillment Specialist

Target
02.2023 - Current
  • Picked and packed order items.
  • Kept work areas neat, clean and free from debris.
  • Pre-assembled containers to be easily selected by packing associates.
  • Followed orders precisely for correct items, sizes and quantities.
  • Reviewed order slips, picked products and staged merchandize to be shipped.
  • Collaborated with team members to complete timely orders and avoid delays.
  • Performed proper lifting and handling techniques to maintain safe working environment.
  • Volunteered to assist with projects, demonstrating willingness to learn new tasks and increase skill levels.
  • Built pallets and positioned orders on loading dock to safely pile and ship goods.
  • Prepared orders by processing requests, pulled materials from warehouse, packed boxes, and prepared shipments.
  • Pulled merchandise from inventory storage and documented quantities to maintain accuracy.
  • Interacted with guests in friendly and knowledgeable way.

Delivery Driver

Domino's Pizza
03.2018 - 04.2019
  • Minimized company liability and risks to loads by obeying traffic laws.
  • Determined quickest and safest routes for delivery by using effective planning and organizational skills.
  • Expedited deliveries to meet customer deadlines and requirements.
  • Read maps, followed oral, and written instructions and used GPS technology to make deliveries.
  • Maintained upbeat, positive attitude in busy, customer-focused environment.
  • Completed rush deliveries on tight timetables to satisfy customer needs.
  • Worked scheduled hours as required and took on available shifts during holidays and busy periods.
  • Answered common customer questions, accepted payments and completed paperwork at delivery and pickup locations.
  • Managed customer inquiries and complaints in polite and professional manner.
  • Operated vehicle safely in highly congested areas with no traffic violations.

CNA

Southeast Georgia Health System Senior Care
02.2013 - 07.2015
  • Transported patients between rooms and appointments or testing locations.
  • Facilitated personal hygiene management, feeding and ambulation.
  • Evaluated patients to identify and address wounds, behavioral concerns, and medically relevant symptoms.
  • Followed directions of licensed nurses to administer medications and treatments.
  • Helped patients with self-feeding and assisted feeding, based on individual needs.
  • Delivered individualized patient care by recording vital signs, documenting observations, administering treatments, and evaluating patient needs.
  • Provided care to patients throughout lifespan with consideration of aging processes, human development stages and culture.
  • Reduced risks of patient infection and cross-contamination by cleaning and sterilizing equipment.
  • Completed activities of daily living for patients unable to self-care, and assisted those with limited mobility in completing tasks.
  • Cared for clients with diagnoses such as respiratory failure, diabetes, Parkinson's disease and muscular dystrophy.
  • Documented patient information and care activities in electronic health record.
  • Promoted good oral and personal hygiene by aiding patients with shaving, bathing, and teeth brushing.
  • Helped patients complete range of motion exercises to prevent loss of function during care.
  • Changed linens in rooms, keeping spaces fresh and clean for patient health and satisfaction.
  • Answered call lights and supported patient comfort and safety by adjusting bed rails and equipment.
  • Utilized therapeutic communication, empathy and active listening skills to encourage and develop positive relationships with patients.
  • Responded to patient requests for supplies and personal comfort items such as extra blankets.

Youth Mentor

Morningstar Children And Family Services
02.2012 - 01.2013
  • Intervened in crisis situations to obtain support for clients and reduce escalation or recurrence risks.
  • Planned and executed productive self-esteem building activities to promote personal growth and daily living skills.
  • Introduced students to positive and creative outlets such as drawing and poetry.
  • Supported clients through development of new life skills, obtaining resources and transitioning back to society.
  • Provided guidance and recommended coping mechanisms for youth dealing with difficult issues.
  • Took active role in patient and family planning process, detailing instructions, and responding appropriately and effectively to questions and concerns.

Beauty Advisor

Ulta Salon
05.2011 - 03.2012
  • Recommended complementary purchases to customers, increasing revenue.
  • Stocked merchandise, clearly labeling items, and arranging according to size or color.
  • Opened, shelved and merchandised new products in visually appealing and organized displays for optimal sales promotions.
  • Built customer loyalty and retention by delivering excellent shopping experiences.
  • Provided exceptional services and pleasant shopping experiences to retail customers.
  • Developed strong rapport with customers and created positive impression of business.
  • Managed efficient cash register operations.
  • Followed up with customers to increase satisfaction with purchases and services.
  • Processed payments, entering sales in register for prompt customer service.
  • Identified skin and hair needs of customers to provide assistance in choosing best products.
  • Trained new staff in product knowledge and customer service protocols.
  • Answered customer questions about products and services, helped locate merchandise, and promoted key items.

Hotel Front Desk Clerk

Country Inn & Suites By Carlson
Brunswick, GA
09.2008 - 12.2009
  • Collaborated with team members to handle guest requirements from check-in through check-out.
  • Welcomed each new arrival pleasantly and confirmed reservations and identification.
  • Answered questions and addressed, resolved, or escalated issues to management personnel to satisfy customers.
  • Collected room deposits, fees, and payments.
  • Answered constant flow of customer calls with minimal wait times.
  • Maintained customer satisfaction with forward-thinking strategies focused on addressing customer needs and resolving concerns.
  • Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.

Education

Associates - Medical Administrative Assistant

Ultimate Medical Academy - Clearwater
Clearwater, FL
01.2012

Skills

  • Pick Lists
  • Labeling and Boxing
  • Hazardous Materials
  • Product Location
  • Shipping and Packaging
  • Accurate Order Fulfillment
  • RF Scanning Devices
  • Handheld Scanners
  • Prepare Orders
  • Customer Satisfaction

Timeline

Fullfillment Specialist

Target
02.2023 - Current

Delivery Driver

Domino's Pizza
03.2018 - 04.2019

CNA

Southeast Georgia Health System Senior Care
02.2013 - 07.2015

Youth Mentor

Morningstar Children And Family Services
02.2012 - 01.2013

Beauty Advisor

Ulta Salon
05.2011 - 03.2012

Hotel Front Desk Clerk

Country Inn & Suites By Carlson
09.2008 - 12.2009

Associates - Medical Administrative Assistant

Ultimate Medical Academy - Clearwater

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Jasmine Villacres