JASMINE V. TORRES-PIMENTEL
East Wenatchee,WA
Summary
Customer-focused individual with a passion for delivering exceptional service. Strong interpersonal skills with a talent for effectively addressing concerns. Committed to improving customer satisfaction and driving positive outcomes.
Overview
5
5
years of professional experience
1
1
Certification
Work History
Leasing Associate 1
Platinum Property Management & Sales
Wenatchee, WA
06.2022 - Current
- Handling incoming calls, scheduling appointments
- Assessing a prospective tenants eligibility and needs
- Assisting with administrative tasks
- Answer and direct all phone calls, welcoming visitors and maintaining the reception area
- Assisting leasing agents with tasks like preparing lease documents, handling paperwork and coordinating with other departments
- Data entry, bank deposits, handling money
- Keeping office records up to date, filing and maintaining documents
Sales Floor Lead-Part-time
Buckle
Spokane, WA
09.2020 - Current
- Making sure every customer is helped
- Meeting weekly sales, cash handling, bank deposits
- Setting up goals for each employee, and guiding them correctly
- Provide guidance and knowledge about the product
- Grow and excel at multitasking
- Being responsible by having a two way conversation with my manager and with the teammates
- Exhibit store pride by using the visual checklist, make sure the store look organized and attractive for the guest
Sales Associate-Part-time
Journeys
11.2021 - 05.2022
- Selling customer needs for the right shoe
- Explaining promotions to customers
- Cross sell products
- Devising sales plans
- Comply and inventory control
Intern
Genesis Marketing Agency
Spokane, WA
06.2020 - 09.2020
- Writing content for websites
- Social Media management for clients
- Analyzing and recapping online marketing campaigns for clients websites and throughout social media
- Scheduling content throughout the week
- Writing blogs on the company's website
Education
Bachelor of Art of General Business - Management, Business, Spanish
Eastern Washington University
Cheney, WA03.2022
Associate of Art and Science -
Wenatchee Valley College
Wenatchee, WA06.2019
Skills
- Experienced with Microsoft Office Suite
- Skilled in Abobe photoshoot and lightroom
- Digital Video Editing
- Customer Support Expertise
- Sales Development
- Persuading
- Effective Communication Skills
- Behavioral Discipline
- Efficient Paper Organization
- Cash Management
- Detail-Oriented Mindset
- Organized
- CRM software proficiency
- Account management
- Sales and marketing aptitude
- Database management
Certification
- Rockwell Institute, 05/25/23-06/17/23
- Google Digital Marketing and E-commerce: 11/01/24-Present
Languages
- Spanish
- English
Timeline
Leasing Associate 1
Platinum Property Management & Sales
06.2022 - Current
Sales Associate-Part-time
Journeys
11.2021 - 05.2022
Sales Floor Lead-Part-time
Buckle
09.2020 - Current
Intern
Genesis Marketing Agency
06.2020 - 09.2020
- Rockwell Institute, 05/25/23-06/17/23
- Google Digital Marketing and E-commerce: 11/01/24-Present
Bachelor of Art of General Business - Management, Business, Spanish
Eastern Washington University
Associate of Art and Science -
Wenatchee Valley College
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