Overview
Work History
Education
Skills
Availability
Phone - Day
Timeline
Generic

Jasmine Walker

Kyle,United States

Overview

20
20
years of professional experience

Work History

Postal Clerk

United States Post Office
Kyle, United States
09.2018 - Current
  • Company Overview: Federal Job
  • Received inbound letters and parcels.
  • Sold postal items including postal cards, revenue stamps, and envelopes.
  • Completed and sold money orders.
  • Handled purchase transactions for mailing supplies and accessories.
  • Maintained records and files, and executed report submissions using various software programs.
  • Answered customer questions regarding prices, post office boxes, and postage for different materials.
  • Handled documentation of claims and provided customer assistance.
  • Verified mail postage and ensured proper mailing conditions with attention to detail.
  • Managed various operations and provided findings to supervisors concerning workload credit and revenue collection.
  • Federal Job

Medical Assistant

Brookdale Senior Living Retirement Home
Corpus Christi, United States
09.2017 - 09.2018
  • Received outside correspondence from agencies requesting action on patient care and forwarded it to the appropriate agency for action.
  • Ensured records were forwarded to the appropriate staff for review and then to the appropriate agency prior to inclusion into the patient's medical record.
  • Possessed the ability to network and collaborate with different providers and knowledge of medical language to facilitate communication and correspondence as required by various agencies and medical professions.
  • Supervisor: Brookdale Staff (361-236-2328)
  • Okay to contact this Supervisor: Yes

Office Automation Technician

FedEx
Corpus Christi, Texas
02.2012 - 05.2013
  • Duties, Accomplishments and Related Skills: Perform a variety of office automation and clerical assignments. Utilize a variety of office software programs and various program functions to manipulate and format data in documents. Prepare and edit materials from rough or revised drafts (correspondence, reports, graphics, calendars, charts, statistical tables, etc. Proof-read documents to ensure proper use of grammar, spelling and punctuation. Well organized and punctual. Plan and organize daily tasks to meet deadlines. Utilize technical publications to gain guidance and expertise. Review work tasks for discrepancies prior to completion to prevent rework or delays. Maintain office files and records. Receive visitor and telephone calls and provide routine information as needed. Work well with team members or as an individual. Excellent communication skills (written/verbal). Good Human Relations Skills and Customer Service oriented. Expert in money transactions and training personnel. Computer literate with good knowledge of Microsoft Word, PowerPoint and Excel.
  • Supervisor: Michael Arredondo (214-529-4369) Okay to contact this Supervisor: Yes

Program Coordinator

Naval Air Station
Corpus Christi , Texas
12.2009 - 10.2011
  • Provided expert knowledge of administrative and clerical processes in order to maintain communication between upper management and various entities to facilitate programs for students and military personnel. Responsible for utilizing various automation functions and software to record required data and manage the daily tasks required to run the smooth operation of the program. Required to be familiar and utilize government publications, correspondence and messages to stay informed about various notifications and regulations as needed to make informed decisions about various projects and duties. Expertly and with no supervision was able to make decisions that positively impacted the outcome of planning and was able to utilize limited resources to ensure that trips and events were accomplished as planned.
  • Supervisor: Mr. Thomas (361-961-2267) Okay to contact this Supervisor: Contact me first

Store Clerk

Naval Air Station
Corpus Christi, Texas
10.2008 - 10.2009
  • Handle cash, change and operate the cash register. Customer service oriented. Highly skilled in supporting and assisting the store operations team. In-depth knowledge of store room and merchandise management. Expertly utilized various automation functions such as word processing, spreadsheets, data-base entries to ensure accurate records were maintained for budgeting and product accountability. Interact with all levels of management through written and oral communication. Able to prioritize and manage multiple projects simultaneously. Thorough understanding of writing reports, business correspondence and procedure manuals. Able to work independently as well as a part of team. Effective problem solving ability and decision making skills. Extremely flexible and dependable and cross-trained in multiple positions within the store and was utilized in areas that required the highest quality of work with the least amount of supervision.
  • Supervisor: Glenda (361-961-2033) Okay to contact this Supervisor: Contact me first

Customer Service Clerk

Avon Store
Corpus Christi, Texas
07.2005 - 10.2007
  • Resolved customer complaints in a timely manner.
  • Performed cashier duties including processing credit card payments and issuing receipts.
  • Created new accounts for customers by entering personal information into computer systems.
  • Monitored inventory levels to ensure availability of merchandise for customers.
  • Ensured compliance with all applicable laws and regulations concerning the sale of products or services.
  • Maintained a clean work environment by adhering to company safety procedures.
  • Worked closely with management team to implement strategies that would result in increased sales volume.
  • Assisted with stocking shelves with merchandise according to store guidelines.
  • Maintained accurate records of customer interactions, transactions, comments and complaints.
  • Answered incoming calls from customers regarding product information, order status, returns, and other related inquiries.
  • Assisted customers in selecting appropriate products or services to meet their needs.
  • Provided product knowledge to customers through verbal communication and written correspondence.
  • Greeted customers and provided assistance with inquiries.

Education

Some college (no degree) - General

Del Mar Community College
Corpus Christi, TX, United States

Skills

  • Mail processing
  • Customer service
  • Money handling
  • Record keeping
  • Postal regulations
  • Transaction processing

Availability

Permanent, Telework, Full-time

Phone - Day

361-445-2623

Timeline

Postal Clerk

United States Post Office
09.2018 - Current

Medical Assistant

Brookdale Senior Living Retirement Home
09.2017 - 09.2018

Office Automation Technician

FedEx
02.2012 - 05.2013

Program Coordinator

Naval Air Station
12.2009 - 10.2011

Store Clerk

Naval Air Station
10.2008 - 10.2009

Customer Service Clerk

Avon Store
07.2005 - 10.2007

Some college (no degree) - General

Del Mar Community College

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Jasmine Walker