Jasmine Washington
Matteson,IL
Summary
Detail-oriented and knowledgeable customer service skilled at completing patient-facing and office-based tasks by applying strong multitasking and organizational abilities. Independent worker with extensive medical experience and fastidious nature dedicated to optimal patient care. Simple dressings Accomplished Supervisor focused on meeting customer expectations and achieving company goals. Drives success by directing high-producing teams while developing lasting employee rapport. Exceptional knowledge of cost-reduction methods and streamlining production processes. Experienced Project Manager with top-notch implementation and project management abilities. Highly organized, methodical and skilled at overseeing daily milestones across high-performance teams.
Overview
5
5
years of professional experience
1
1
Certification
Work History
Technical Project Manager
Blue Cross Blue Shield Of Minnesota
Eagan, MN
02.2017 - 07.2020
- Served as technical liaison, supporting engineering, management, procurement, sales and marketing, quality assurance and supply base.
- Adjusted project plans to account for dynamic targets, staffing changes and operational specifications.
- Developed project plans and managed project scope using methodologies to guide projects from conceptualization to implementation and maintenance.
- Closely collaborated with project members to identify and quickly address problems.
Clinic Assistant
Health Partners
Saint Paul, MN
05.2018 - 02.2020
- Maintained detailed records of test results by entering data and patient information into computer.
- Enhanced patient outcomes by providing knowledgeable education on procedures, medications and other physician instructions.
- Educated patients by providing medication and diet information and clarifying physicians' orders, answering questions thoroughly.
- Communicated clearly and effectively with patients to verify information, determine purpose of visit and record medical history.
- Oriented and trained new staff on proper procedures and policies.
- Obtained client medical history, including medication information, symptoms and allergies.
- Completed clinical procedures and gathered patient data for interpretation by physician.
- Implemented care and efficiency improvements to support and enhance office operations.
Education
Some College -
Prairie State College
Chicago Heights, ILSkills
- Conflict Resolution
- Staff Management
- Team Building
- Strategic planning
- Project budget allocation
- Technical project planning
- Quality assurance
- Analytical and Critical Thinking
- Dependable and Responsible
Certification
- PMP Training
- CCIE
- AGILE SAFe
- Microsoft Azure
- AWS Certified Solutions
- CISM
- GCP
Timeline
Clinic Assistant
Health Partners
05.2018 - 02.2020
Technical Project Manager
Blue Cross Blue Shield Of Minnesota
02.2017 - 07.2020
Some College -
Prairie State College
- PMP Training
- CCIE
- AGILE SAFe
- Microsoft Azure
- AWS Certified Solutions
- CISM
- GCP
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