Jasmine Wells
Moss Point,MS
Summary
Dynamic professional with a proven track record in patient care and data accuracy, honed at Army Airforce Retirement and AT&T. Skilled in leveraging HIPAA compliance and network diagnostics to enhance operational efficiency. Excelled in providing exceptional customer service and fostering teamwork, achieving significant improvements in client satisfaction and process optimization.
Overview
7
7
years of professional experience
1
1
Certification
Work History
Certified Nursing Assistant
Army Airforce Retirement
02.2024 - Current
- Provided high-quality personal care services such as bathing, grooming, dressing, and feeding to ensure patient dignity.
- Assisted patients with daily living activities for enhanced comfort and wellbeing.
- Checked patient vitals such as temperature, blood pressure, and blood sugar levels.
- Maintained a clean, safe environment by sanitizing surfaces, changing linens, and disposing of waste properly.
Data Entry Clerk
Nan McKay & Associates
03.2021 - 01.2024
- Completed data entry tasks with accuracy and efficiency.
- Followed established procedures to enter and process data correctly.
- Organized, sorted, and checked input data against original documents.
- Scanned documents and saved in database to keep records of essential organizational information.
Licensed Insurance Agent
Pilot Catastrophe Services
08.2022 - 09.2022
- Calculated quotes and educated potential clients on insurance options.
- Recommended type and amount of coverage based on analysis of customers' circumstances using persuasive sales techniques.
- Leveraged knowledge of company insurance products and services to advise customers on appropriate choices.
- Improved client satisfaction by providing tailored insurance solutions and exceptional customer service.
Advanced Technical Support Representative
AT&T
11.2017 - 04.2021
- Kept abreast of industry trends and emerging technologies to ensure delivery of up-to-date technical support.
- Provided comprehensive training sessions for new hires, ensuring a strong foundation in technical support skills.
- Leveraged advanced diagnostic tools to quickly identify underlying problems and implement effective solutions.
- Optimized workflows by identifying inefficiencies within existing processes and recommending improvements.
Education
Associate Degree In Nursing -
Saads Healthcare
Mobile, ALDiploma -
Moss Point High School
Moss Point, MSSkills
- Patient Care
- HIPAA Compliance
- Reliable team player
- Direct Patient Care
- Data Entry
- Data accuracy
- Accuracy and Attention to Detail
- Fast Typing Speed
- Remote Support
- Problem Resolution
- Network diagnostics
- Security Protocols
- Customer Service
- Teamwork and Collaboration
- Time Management
- Problem-solving skills
Certification
- CNA - Certified Nurse Assistant
Timeline
Certified Nursing Assistant
Army Airforce Retirement
02.2024 - Current
Licensed Insurance Agent
Pilot Catastrophe Services
08.2022 - 09.2022
Data Entry Clerk
Nan McKay & Associates
03.2021 - 01.2024
Advanced Technical Support Representative
AT&T
11.2017 - 04.2021
Associate Degree In Nursing -
Saads Healthcare
Diploma -
Moss Point High School