Jasmine Whiteside
St. Louis,Missouri
Summary
Goal-oriented Human Resources Specialist with several years of experience in training protocol development and policy implementation. Strong financial acumen with demonstrated success in budget development and adherence. Accomplished in analyzing company needs and developing long-term solutions to meet personnel objectives.
Overview
14
14
years of professional experience
Work History
Human Resources Specialist
Lloyd Jones
03.2023 - Current
- Enhanced employee satisfaction by implementing streamlined HR policies and procedures.
- Negotiated competitive compensation packages with prospective hires.
- Conducted routine HR audits to ensure data accuracy in personnel files, payroll records, and benefit enrollments.
- Led open enrollment periods for health insurance coverage options, assisting employees in making informed decisions regarding their benefits selections.
- Administered employee leave requests in accordance with FMLA guidelines, maintaining compliance with regulations while providing necessary accommodations for staff members.
- Maintained personnel records and statistical data to establish accuracy and compliance with applicable regulations.
- Managed payroll processing and benefits to compensate employees for service rendered.
- Managed benefits administration for company-wide staff, ensuring timely processing and accurate recordkeeping.
- Streamlined recruitment processes, expediting the hiring of qualified candidates.
- Streamlined payroll processes by implementing efficient systems, resulting in reduced errors and improved accuracy.
- Managed payroll for over 500 employees, ensuring timely and accurate payments.
- Ensured compliance with federal and state regulations by staying current on tax laws and filing requirements.
- Resolved employee pay discrepancies swiftly and professionally, maintaining positive relationships with staff members.
- Served as point-of-contact for external auditors during annual reviews, ensuring smooth communication and successful audit results.
- Investigated payroll variances and employee claims to resolve discrepancies and balance financial records.
- Provided customer service to employees regarding payroll inquiries and issues.
- Created new hire and termination documents for payroll.
Sr. Human Resource Specialist
Alphasense Stream Research Group
03.2022 - 02.2023
- Conducted employee onboarding and help organize training & development initiatives
- Processed I-9 verifications and background checks for new employees
- Evaluated and updated job postings, guaranteeing detailed representation of role responsibilities, requirements, and qualifications
- Provided support to employees in various HR-related topics such as leaves and compensation and resolve any issues that may arise
- Assisted in development and implementation of human resource policies
- Organized quarterly and annual employee performance reviews
- Processed multi-state payroll and processed changes in regard to taxes, direct deposit, garnishments, and bonuses
- Made adjustments in pay for raises, bonuses and commission
- Processed employee life event and open enrollment changes
- Processed all requests in regard to leave of absence claims and ADA requests
- Resolved employee issues with benefits administrators and insurance providers
- Assisted employees in enrolling in dental, vision and medical insurance plans
- Provided new hires with explanations of benefits and instructing them on enrollment and fulfillment procedures by leading new hire orientation
- Ensured company benefits policy was compliant with set laws and regulations
- Facilitated delivery of HR services by establishing and maintaining positive relationships with teams and leadership across organizations
- Researched employee relations issues and conducted meetings with employees and supervisors
- Processed salary changes stemming from merit increases, promotions, bonuses and pay adjustments
- Conducted employee hiring and exit interviews
- Engaged in data collection, identifying organizational needs and development solutions
- Created and modified job descriptions within all departments
- Worked on 401(k) administration, FMLA and workers' compensation claims and benefits
- Created social media initiatives for new employee search strategies
- Negotiated and coordinated contracts for new and existing plans
- Onboarded new employees in time reporting and payroll systems
- Researched and resolved employee payroll questions and issues
- Leveraged payroll processing system to track and input tax, wage and personnel information.
Human Resource Generalist
Anomaly Partners
12.2020 - 02.2022
- Managed all data entry and enrollment changes and reporting relating to benefits
- Maintained HRIS & Payroll Systems and other databases ensuring data integrity by running queries, analyzing data, and creating and running various audits
- Contributed with implementation of improved payroll system with TRAX and BambooHR
- Audited payroll and generated deduction reports for 401k, health benefits, garnishments, and state and federal taxes
- Processed and approved all contractor invoices
- Coordinated all onboarding processes with new hires by ensuring day 1 readiness
- Created offer letters, processed I-9 and Visas, while partnering with IT to ensure all new hires had system access
- Processed all data entry information pertaining to hires, terminations, pay increases, bonus payments, and more
- Managed and processed all Leave of Absence claims
- Processed and approved employee sabbaticals
- Onboarded all new hires with benefits orientation and enrollment
- Approved and processed all vendor invoices
- Maintained records of payroll forms, leave notifications, employee files, benefits information and workers' compensation files
- Conducted background checks, reference checks and employment verification
- Facilitated delivery of HR services by establishing and maintaining positive relationships with teams and leadership across organization
- Processed salary changes stemming from merit increases, promotions, bonuses and pay adjustments
- Supported top talent identification processes by interviewing candidates and executing onboarding, orientation and benefits processes
- Conducted employee hiring and exit interviews
- Managed 401(k) administration, FMLA and workers' compensation claims and benefits
- Engaged in data collection, identifying organizational needs and development solutions
- Improved employee engagement and morale by developing wellness programs for employees and enforcing positivity guidelines
- Created and modified job descriptions within all departments
- Led staff meetings to develop strategies that would positively influence workplace relationships
- Engaged in operations analysis, needs assessment and process mapping to optimize departmental structures and leadership
- Worked closely with human resources business partners to facilitate year-end talent reviews and articulate team strengths.
Benefits & Payroll Specialist
Momentum Worldwide
07.2019 - 10.2020
- Assisted with routine processing and validation of semi-monthly payrolls for North America offices, leave benefits administration and fringe benefits as assigned
- Ensured all federal, state and local taxes, 401(k) and benefit contributions are all properly deducted from employees' compensation as well as filed with correct federal, state, and local institution
- Complete status changes and submit employee payroll changes on a timely basis while ensuring that payroll-related transactions are processed in compliance with external and internal policies
- Process and maintain all employee vacation and sick time, anniversary awards, tuition assistance forms, referral awards and other benefit related awards
- Maintain HRIS & Payroll Systems and other databases ensuring data integrity by running queries, analyzing data, and creating and running various audits
- Assist in ensuring regulatory compliance and prepare AAP, Bureau of Labor Statistics, Multi-State Reporting and other statutory compliance as required
- Partner with Legal to address employee compliance in accordance with federal, state, local and provincial laws
- Audit payroll for accuracy and reconcile and ensure all payroll accounting entries are completed accurately and timely
- Provide monthly, quarterly and yearly payroll reports
- Field and respond to payroll inquiries and resolve discrepancies and escalate as needed
- Assist in training of colleagues and employees on various HR processes and systems
- Assist in the coordination of Momentum's Wellbeing program across North America offices, which supports employees and business objectives
- Provide support in the communication, consultancy and advice on benefit offerings- medical, dental, vision, flexible spending accounts, life insurance, disability, leaves, worker's compensation, 401(k) plan, tuition reimbursement, other fringe benefits, etc
- Process, track, record keeping and follow up on FMLA, leaves of absence, disability claims, workers compensation claims and related functions
- Offered subject matter expertise on employment regulations, compensation policies and personnel management procedures to optimize internal structures
- Maintained thorough and current personnel handbooks and records.
Benefits Specialist
Saint Louis Community College
02.2019 - 07.2019
- Maintains centralized filing systems for human resources records and documents using a recognized records management methodology
- Ensures record retention procedures meet the college's information needs and statutory requirements
- Researches, analyzes and integrates data to provide information on benefit trends and utilization
- Creates ad-hoc reports from HRIS system as necessary; serves as backup for data entry of employment information
- Assists employees, former employees, and retirees with plan related questions and requests for cobra, eligibility, claim escalation/resolution, life events, open enrollment, and retirement
- Oversaw enrollment of new employees and company-wide yearly enrollment period
- Provided assistance to plan participants by explaining benefits information to ensure educated selections
- Communicated effectively via email, phone and face-to-face with plan participants to resolve issues pertaining to health and welfare benefits
- Monitored data integrity and confidentiality by observing strict regulations and procedures
- Mentored newly hired employees in benefits department and provided information regarding company policies and procedures
- Educated and advised employees on group health plans, voluntary benefits and 401(k) retirement plans
- Reviewed occupational data on alien employment certification applications to determine occupational titles and codes.
Human Resource Specialist
Graybar Electric
03.2017 - 12.2018
- Maintain SAP HR Data, perform maintenance-related data entry into SAP, and workflow administration
- Assist customer base through employee ticket system with plan related issues and requests including but not limited to COBRA, eligibility, claim escalation/resolution, life events, open enrollment, and retirement
- Process invoices and exception reports from vendors; work with IT and Corporate HR to resolve issues; maintain a working relationship with vendor representatives
- Actively participate in projects, and suggest ideas for Continuous Improvement
- Accountable for completion
- Reconciling/verifying payroll hours to data entry system
- Input all information for electronic pay methods, tax withholdings, advances, and other deductions
- Managed the payroll processing of weekly, bi-weekly and semi-monthly payrolls
- Coordinated all payroll record keeping processes and identified payroll discrepancies and processed necessary corrections
- Prepared monthly reports documenting activity for retirement, insurance, and payroll accounts
- Maintained sick and vacation accruals, ensuring benefits deductions, entering garnishments, and performed employment verifications
- Support projects related to HR Services, system upgrades or new workflow processes
- Assessed organization's policies, making suggestions to improve work productivity, team collaboration, recruiting and hiring initiatives
- Managed strategy for performance evaluation, corrective action and disciplinary measures
- Supported clients with HR practice development and program creation and handled performance evaluations, job descriptions and salary ranges
- Supervised staff and client training to maintain comprehensive organizational knowledge of federal, state and local regulations
- Implemented centralized database to streamline data sharing, enhance reporting and realign HR information
- Supported executive decision-making by reporting on metrics and recommending actionable improvements.
Insurance Claim Specialist
United Healthcare
02.2016 - 03.2017
- Answer inbound calls from providers inquiring about member's insurance information
- Routing claims when needed
- Review member benefits and update them if needed
- Claims adjustments and notifications
- Educate providers on member's benefits
- Listened to clients' needs and assisted with identifying and securing appropriate services
- Used multiple resources and tools for evaluating and presenting solutions
- Provided advanced support for projects with strong documentation, reporting and customer service skills
- Supported efficient handling of complex claims and followed up on open, denied or suspended claims to complete required line items
- Determined liability, compensability and benefits due on each claim.
Recruiter
Macy's
07.2015 - 01.2016
- Conduct phone interviews by using computer based guides with a high degree of accuracy and integrity
- Communicated duties, compensation, benefits and working conditions to potential candidates, enabling solid understanding of job expectations
- Brought in well-qualified, multifaceted job candidates to fill open positions
- Negotiated candidate salaries and prepared employment contracts
- Planned and executed recruitment events to bring in area candidates
- Evaluate interview responses to make an appropriate hiring decision and update candidates
- Post interview status using SAP and the Taleo applicant tracking system
- Maintain stores' orientation schedules and adhere to all department and interview guidelines and procedures
- Posting and advertising open positions and assisting in recruitment process at job fairs.
Assistant Manager
QuikTrip
06.2010 - 11.2014
- Supervised three to four clerks where we maintained the upkeep of an entire store
- Wrote orders, received orders, and assisted customers with any need
- Delegated daily tasks to team members to optimize group productivity
- Mentored staff to enhance skills and achieve daily targets, using hands-on and motivational leadership
- Collaborated with store manager to develop strategies for achieving sales and profit goals
- Organized schedules, workflows and shift coverage to meet expected business demands
- Maintained inventory accuracy by counting stock-on-hand and reconciling discrepancies
- Initiated inventory control measures to manage and replenish stock, maintain cost levels and meet customer demand
- Implemented training processes for newly hired employees and supervised department managers, shift leads and production personnel
- Assisted supervisor in evaluating employee performance and cultivating improvement initiatives
- Drove operational efficiency, building customer rapport to foster loyalty and increase sales.
Education
Bachelor of Science in Human Resources -
Lindenwood University
Saint Charles, MO03.2018
High School Diploma -
Clyde C. Miller Career Academy
St Louis, MO05.2009
Skills
- Policies Implementation
- Multi-State Payroll
- Microsoft Applications
- I-9 Documentation
- Workday
- Benefits Administration
- Policy and Procedure Writing
- Tax Law Compliance
- Training and Development
- Compensation and Benefits
- Analytical Skills
- HRIS Applications Proficient
- Equal Employment Opportunity (EEO)
- Leave of Absence Transitions
- LOA, ADA, & FMLA Processing
- Employee Hiring
- Employee Relations
- Human Resources Management Systems
- Performance Appraisal
- Employee Handbook Development
- Employment Law Knowledge
- Project Management
- Employee Retention
- Training Development
Timeline
Human Resources Specialist
Lloyd Jones
03.2023 - Current
Sr. Human Resource Specialist
Alphasense Stream Research Group
03.2022 - 02.2023
Human Resource Generalist
Anomaly Partners
12.2020 - 02.2022
Benefits & Payroll Specialist
Momentum Worldwide
07.2019 - 10.2020
Benefits Specialist
Saint Louis Community College
02.2019 - 07.2019
Human Resource Specialist
Graybar Electric
03.2017 - 12.2018
Insurance Claim Specialist
United Healthcare
02.2016 - 03.2017
Recruiter
Macy's
07.2015 - 01.2016
Assistant Manager
QuikTrip
06.2010 - 11.2014
Bachelor of Science in Human Resources -
Lindenwood University
High School Diploma -
Clyde C. Miller Career Academy
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