Jasmine Williams
St. Augustine ,FL
Summary
Proven customer service expert from RaceTrac, adept in cash handling and maintaining composure under pressure. Excelled in boosting customer loyalty through exceptional service and resolving complaints with empathy. Demonstrated reliability and strong numeracy skills, consistently meeting and surpassing service goals. Welcoming Customer Service Cashier adept at greeting customers, counting money, collecting payments, and handling customer complaints. Committed to ensuring each customer receives outstanding service by providing friendly and helpful support. Areas of expertise include cash handling and problem solving.
Overview
1
1
year of professional experience
Work History
Customer Service Cashier
RaceTrac
08.2022 - 12.2023
- Maintained a clean and organized workspace, promoting a welcoming environment for customers.
- Handled high-pressure situations calmly, maintaining composure during busy periods or difficult interactions.
- Actively listened to customers, handled concerns quickly and escalated major issues to supervisor.
- Processed customer orders and accurately handled payment transactions.
- Resolved customer complaints with professionalism and empathy, resulting in increased customer loyalty.
- Met customer service goals and exceeded customer expectations.
Education
High School Diploma -
St. Augustine High School
Saint Augustine, FL05.2023
Skills
- Customer Service
- Customer Satisfaction
- Reliability and punctuality
- Patience and composure
- Guest Services
- Cash Handling
- Strong numeracy
- Reliable and Responsible
- Honest and Dependable
Timeline
Customer Service Cashier
RaceTrac
08.2022 - 12.2023
High School Diploma -
St. Augustine High School