Jasmine Williams
Goodyear,USA
Summary
Dynamic and dedicated Assistant Manager with over 4 years of experience in driving operational excellence and team performance. Proven success in implementing effective record-keeping strategies and innovative training methodologies that enhance productivity and employee development. Expertise in team leadership, strategic planning, and operational management, complemented by strong communication and organizational skills that ensure project success. A consistent track record of fostering collaborative work environments and achieving ambitious goals underscores a commitment to excellence and continuous improvement.
Overview
14
14
years of professional experience
1
1
Certification
Work History
Assistant Project Manager
The Centers for Habilitation-Luke AFB
02.2021 - 11.2025
- Assists the Project Manager in the day-to-day operations of one or more Ability One/Source America contracts, which provides job training to individuals with disabilities.
- Trains individuals on job duties on a one on one basis.
- Creates daily and weekly work schedules.
- Procures sufficient supply levels.
- Tracks hours for payroll for 30+ employees.
- Ensures vans and golf carts are maintained and in good working order.
- Developed and maintained project documentation for reliable records.
- Responsible for the implementation and enforcement of a safety program which complies with contract specifications and addresses training and daily monitoring of safety practices as outlined by OSHA.
- Strong interpersonal skills, ability to communicate (verbally and in writing), and manage, at all levels within the organization.
- Strong problem solving and creative skills, and the ability to exercise independent sound judgment and make decisions on accurate and timely analysis; ability to respond effectively in emergency situations.
- Ability to maintain confidential and sensitive information.
- Knowledge of cleaning industry management standards if assigned to Cleaning contract.
- Knowledge of floor care and machines/equipment; buffing, scrubbing, strip and waxing, and carpet care if assigned to Cleaning contract.
- Ability to build a positive relationship with consumers, co-workers, and families/guardians. Knowledge of behavior modification, habilitation, and therapeutic techniques.
- Ability to work with individuals with disabilities and understand their needs. Ability to lead a diverse group to successfully accomplish the mission.
- Computer skills with proficiency in Microsoft Office Suite: Word, Excel, Outlook, and Internet Explorer.
- Constant problem solving skills, written/oral communication, money handling, concentration, creativity, calculating, and working with interruptions; frequent interpersonal skills and analytical ability; and occasional organization and perception
- Maintained a safe working environment by enforcing compliance with safety standards, protocols, and regulations at all times.
- Assisted in the successful completion of projects by coordinating tasks, monitoring progress, and maintaining documentation.
Housekeeping/Janitorial Manager
Federal Maintenance Hawaii LLC-Marine Corps Base Kaneohe
02.2018 - 03.2020
- Clearly communicate performance expectations to Housekeeping staff according to Marine Corps Base Hawaii S.O.P.
- Operate within OSHA standards and company safety policies and procedures at all times.
- Provide regular safety meetings with team members and create an educational, safe, and rewarding work environment.
- Conduct pre-shift meetings and reviews all pertinent information for daily activities, to include but not limited to, departures, arrivals, and servicing scheduled cleans.
- Maintain warehouse inventory of all supplies pertinent to housekeeping and laundry departments.
- Monitor and assist in annual and quarterly deep cleaning of guest rooms.
- Ensure smooth communication and relationships by partnering with other lines of business such as Front Desk and Maintenance.
- Train and motivate team members to ensure fair, consistent work load
- Use corrective action per company policy if necessary for underperforming housekeeping and janitorial staff.
- Responsible for ensuring the cleanliness and organization of housekeeping vehicles and storage rooms.
- Maintain the highest standards of professionalism when interacting with fellow team members, owners and guests.
- Able to plan out and provide a two week schedule and complete time keeping of all team members within department budget
- Ensure all quality assurance standards in accordance with company policies and MCCS S.O.P.
- Operates office machinery (i.e., computer, copy machine, fax machine).
- Computer proficiency in Microsoft Word, Excel and Outlook.
- Excellent customer service skills.
- Ability to take initiative and effectively adapt to changes.
- Recognizes an emergency situation and takes appropriate action.
- Able to establish and maintain a cooperative working relation.
- Able to perform a variety of duties, often changing from one task to another of a different nature, with impending deadlines.
- Performs well with frequent interruptions and/or distractions.
- Increased client satisfaction by consistently maintaining a clean and safe environment for occupants.
- Conducted thorough staff evaluations to identify strengths, opportunities for growth, and professional development needs.
Custodian Worker
Tropics Recreation Center-Schofield Barracks
12.2017 - 09.2018
- Ability to work alone or as a member of a crew
- Mixed, used, and properly stored hazardous chemical cleaners to reduce risk of injury or illness.
- Ability to lift, push, or pull 50 pounds or more
- Maintained clean and comfortable environments in commercial buildings by vacuuming, cleaning windows, and dusting.
- Perform a full range of janitorial duties including: Sweeping, mopping, stripping, scrubbing floors
- Washing and cleaning windows inside and outside of building. Using brushes, buckets, cleaning cloths, and cleaning solutions.
- Assisting in special preparations for special displays and events.
- Performing outdoor weekly tasks such as the following: Cutting grass, pulling weeds, and trimming bushes.
- Picking up litter from immediate area outside building.
- Sweeping sand and other debris from around the perimeter of the building
- Able to understand and follow written instructions
- Have ability to handle tools and equipment used
- Physically able to frequently lift and carry objects weighing up to 40 pounds
- Able to actively bend, stoop, reach and work in awkward positions.
- Skills and Experience used
- Open and Accepting of Feedback
- Adaptable and Flexible in a Fast-Paced Work Environment
- Strong Communication Skills: Verbal and Written
- Professionalism: Attitude and Appearance
- Time Management Skills: Shows Initiative in Completing Tasks in a Timely Manner
- Knowledge and use of hand help tools and power tools
Custodian/Housekeeper
J&J Worldwide Services-Fort Hood
11.2016 - 08.2017
- Maintain cleanliness of the property in accordance with the standards of federal government housekeeping and in compliance with the rules and regulations of the Fort Hood PWS.
- Sweep, mop and maintain floor surfaces
- Empty and maintain trash receptacles
- Vacuum and maintain carpeted surfaces
- General dusting and wiping of surfaces
- Clean, sanitize and stock restroom facilities
- Stock and maintain cleanliness of storage rooms and janitor closets
- Maintain equipment in proper operating condition and proper operating cleanliness
- Clean areas up to seven (7) feet above floor level
- Maintain clean and orderly condition of all areas
- Work to established cleaning and sanitation standards utilizing common sense and with minimal supervision and while doing so passing quality control and government inspections
- Accomplishments
- Collaborated with other custodial staff to complete larger projects efficiently and effectively.
Caregiver
Handprints Academy-Killeen
06.2015 - 12.2016
- Implemented creative problem-solving techniques to address challenges faced while caring for multiple children simultaneously.
- Ensured child safety through diligent supervision and adherence to established protocols.
- Improved communication skills by engaging children in age-appropriate conversations and active listening.
- Provided a safe and educational environment
- Ability to meet each child's individual needs
- Provided parents with daily progress reports
- Help in daily food preparation and disbursement
- Strong verbal and written communication
- Excellent critical thinking and problem-solving skills
- Maintained a safe and clean environment for patients, reducing risks and ensuring optimal health outcomes.
- Assisted with dressing guidance, grooming, meal preparation, and medication reminders.
Retail Merchandiser
CROSSMARK-Phoenix
01.2012 - 08.2014
- Ability to reset store shelves and merchandise according to a schematic
- Removed damaged, out-of-code, not-in-set and discontinued items from displays.
- Measure and reset shelve heights
- Maintain a clean and safe work environment
- Remove and put back-stock and discontinued items away appropriately
- Provided customer service
- Manage hours and report work time
- Accomplishments
- Commended by immediate supervisor for a continuous job well done and received a lead position
Kmart
10.2012 - 05.2013
- Responsibilities
- Provide customer service
- Quickly fill online mygofer orders
- Maintain and restock all of hard lines
- Recieve and process payments
- In charge of layaway placement and purchases
- Skills Used
- Strong mathematical and communication skills
- Attention to detail when handling money
Education
Trade school -
High school diploma or GED - undefined
Basic mental health professional (Certificate) - Mental Health
Central Texas College-Killeen
Killeen, TX01.2016
Skills
- Project management; Team management; Time Management; Organizational budget management; Quality assurance; Windows; Floor Care; Client relations; Training & development; Project scheduling
- Housekeeping; Housekeeping management; Guest Services
- Commercial cleaning; Quality control; Supervising experience; Interviewing
- English
- Computer literacy; Excel; Microsoft Word ; Microsoft PowerPoint;
- Developmental Disabilities Experience
- Public speaking; Basic Math; Communication skills
- CUSTOMER SERVICE; ASSOCIATE; Cashiering; RECEPTIONIST; Merchandising; Cash Handling
- Purchasing and procurement
- Teamwork and collaboration
- Problem-solving abilities
- Multitasking Abilities
Certification
- First Aid Certification
- CPR Certification
- Driver's License
- Level One Fingerprint Clearance Card
Additional Information
- EXPERIENCE AND SKILLS
- Microsoft Word and Excel proficient
- Operate Windows OS efficiently
- Know how to operate a smart phone
- High Level of Customer Service Skills
- Open and Accepting of Feedback
- Adaptable and Flexible in a Fast-Paced Work Environment
- Strong Communication Skills: Verbal and Written
- Professionalism: Attitude and Appearance
- Time Management Skills: Shows Initiative in Completing Tasks in a Timely Manner
- Excellent communication and negotiation
- The capability work in a team and maintain a positive relationship with store management
- Basic knowledge and use of hand help tools
- Strong mathematical skills
- Associate
Timeline
Assistant Project Manager
The Centers for Habilitation-Luke AFB
02.2021 - 11.2025
Housekeeping/Janitorial Manager
Federal Maintenance Hawaii LLC-Marine Corps Base Kaneohe
02.2018 - 03.2020
Custodian Worker
Tropics Recreation Center-Schofield Barracks
12.2017 - 09.2018
Custodian/Housekeeper
J&J Worldwide Services-Fort Hood
11.2016 - 08.2017
Caregiver
Handprints Academy-Killeen
06.2015 - 12.2016
Kmart
10.2012 - 05.2013
Retail Merchandiser
CROSSMARK-Phoenix
01.2012 - 08.2014
High school diploma or GED - undefined
Trade school -
Basic mental health professional (Certificate) - Mental Health
Central Texas College-Killeen