Jasmine Williams
College Medical Center
Torrance,CA
1
Certification
13
years of professional experience
Compassionate and dedicated to delivering quality service that focuses on patients individuality. Experienced in EMS Dispatch and Hospital based patient care. Highly organized, detail-orientated, and committed to improving patient outcome and operational efficiency in clinical and emergency setting.
Work History
Behavioral Health Specialist
2 Years- Monitored and documented patient behavior, progress, and responses to treatment, ensuring accurate communication with clinical staff.
- Applied crisis prevention and de-escalation techniques to manage challenging behaviors and maintain a safe environment.
- Admitting new patients, completing intake procedures, gathering medical/behavioral history, and provide overview of unit expectation, resources, and support.
Lead Dispatcher/ Controller
7 Months- Received and prioritized emergency and non- emergency calls, determining appropriate level of response.
- Dispatched EMS units promptly while monitoring response times, routes, and availability of personnel.
- Maintained situational awareness of all units, tracking location, status and readiness.
Lead Dispatcher
8 Years 2 Months- Reviewed dispatchers reports and call logs for accuracy, compliance, and quality assurance.
- Supervised and coordinated a team, ensuring coverage, workflow efficiency, and adhere to protocols.
- Trained, mentored, and evaluated new dispatchers on emergency procedures, communication protocols, and dispatch.
Internship- Surgical Technologist
4 Months- Assisted in various specialty cases under the supervision of Preceptor. (General Surgery/ Cardiothoracic / Orthopedic / Vascular / Gynecology and Obstetrics Department/ Gastroenterology Department)
- Assisted surgeons and surgical staff during procedures by passing instruments, holding retractors, and anticipating needs.
- Prepared operating rooms by sterilizing instruments, setting up surgical equipment, and ensuring all necessary supplies were available.
Education
- Surgical Technology
Skills
Administrative & Technical Skills
Communication & Interpersonal
Problem Solving & Critical Thinking
Time Management & Prioritization
Excellent Oral & Written Communication
Certification
- Emergency Telecommunication Certification, International Academies of Emergency Dispatch
- BLS CPR, First Aid, American Red Heart Association
- Crisis Prevention Certification
Timeline
Behavioral Health Specialist
College Medical Center
08.2024 - CurrentRead More
Lead Dispatcher/ Controller
Lifeline Ambulance
01.2024 - 08.2024Read More
Lead Dispatcher
Liberty Ambulance
11.2015 - 01.2024Read More
Internship- Surgical Technologist
Kaiser Permanente Hospital
05.2013 - 09.2013Read More
Carson Senior High School
Read More
Career Colleges of America
from Surgical Technology
Read More