Jasmine Willis
Brooklyn,NY
Summary
Organized and dedicated Administrative Assistant with proven track record of providing exceptional customer service in fast-paced environments. Offering keen attention to detail and strong decision-making skills to manage multiple, concurrent tasks. Self-motivated work ethic to perform effectively in independent or team environments.
Overview
11
11
years of professional experience
Work History
Administrative Office Assistant
Highland Park CDC
06.2021 - Current
- Streamlined office operations by implementing efficient organizational systems and filing procedures.
- Enhanced communication between departments by coordinating meetings and maintaining shared calendars.
- Completed forms, reports, logs and records to quickly handle all documentation for human resources.
- Coordinated and scheduled meetings and conference calls to optimize scheduling of senior staff.
- Received and sorted incoming mail and packages to record, dispatch, or distribute to correct recipient.
Dispatcher
Access A Ride
05.2017 - 05.2021
- Coordinated schedules for optimal coverage of daily workload and adjusted quickly to changing demands.
- Trained new dispatchers on company protocols, contributing to a well-prepared team of professionals.
- Improved response times by efficiently prioritizing and dispatching emergency calls.
- Enhanced communication with first responders by maintaining updated contact information and utilizing clear, concise language during dispatches.
Physical Therapy Receptionist
Crescent
08.2013 - 05.2017
- Enhanced patient experience by efficiently scheduling appointments and managing cancellations.
- Supported physical therapists with thorough preparation of treatment rooms and equipment maintenance.
- Contributed to the clinic''s positive reputation by providing exceptional customer service to patients and their families.
- Streamlined administrative tasks, such as filing insurance claims and updating patient records, for increased efficiency in the workplace.
Education
High School Diploma -
Sheepshead Bay High School
New York, NY06.2007
Skills
- Travel Arrangements
- Invoice Processing
- Mail Sorting
- Calendar Management
- Risk Management
- Supervising staff
- Multi-Line Phone Systems
- Scheduling
- Clerical Support
- Office Administration
- Verbal Communication
Timeline
Administrative Office Assistant
Highland Park CDC
06.2021 - Current
Dispatcher
Access A Ride
05.2017 - 05.2021
Physical Therapy Receptionist
Crescent
08.2013 - 05.2017
High School Diploma -
Sheepshead Bay High School
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