Jasmine Winger

• Oversaw day-to-day operations of large teams across several sites.
• Identified and resolved unauthorized, unsafe or ineffective practices.
• Reviewed shift reports to understand current trends.
• Oversaw and assisted in a 196 million dollar construction project of Little Rock Air Force Base's runway and assault landing zone.
• Completed local qualification training and obtained my 5 level qualification and SEI 155.
• Attended a professional development TDY to Offut AFB 28 Jul-30 Jul to learn how their airfield was recovering from the 500 year flood that occurred in 2019.
• Between May 2020 and Dec 2020 I assisted in:

Over 35 transient aircraft arrivals and departures

over 470 local aircraft arrivals and departures

4 foreign aircraft arrivals and departures

4 distinguished visitor arrivals and departures

Filed over 500 flight plans

Assisted in over 20 in flight/ground emergencies

Submitted over 200 NOTAM's

Conducted over 100 FOD/BASH checks

Took 17 PPR's

• Between Jan 2021 and Dec 2021 I assisted in:

Over 30 transient aircraft arrivals and departures

Over 700 local aircraft arrivals and over 800 local aircraft departures

3 foreign aircraft arrivals and departures

9 distinguished visitor arrivals and departures

Filed over 1,200 flight plans

Assisted in 15 in flight/ground emergencies

Submitted over 200 NOTAM's

Conducted over 100 FOD/BASH checks

Took 17 PPR's

• An Airfield Management Shift Lead's duties include:

Keeping track of events that happen throughout the shift and document them in the AF Form 3616, as well as identify and determine operational requirements and impose airfield restrictions as needed.

Conducting airfield inspections and checks as needed throughout the shift.

Conducting construction checks and ensuring construction equipment is properly stored and equipment is properly lit and marked.

Conducting nightly lighting checks of the airfield lights to ensure they are in service, and if they are not contacting the appropriate agencies to make sure they are fixed in a timely manner.

Process flight plans and other air traffic data related through the national and international air traffic systems.

Executing Operating Instructions or Quick Reaction Checklists if necessary in the event of an emergency.

Tracks arriving/departing aircraft; reacts and coordinates airfield emergency response and initiates overdue aircraft actions if necessary.

Maintaining maps, publications, and flight planning room equipment.

Ensuring those driving on the airfield have appropriate documentation to verify they are qualified to drive on the flight line.

Accepting or denying prior permission requests (PPR) from transient aircraft.

Implements repairs for identified pavement discrepancies.

• Prevented load shifting or damage by using bracing and strapping techniques.
• Operated forklifts and pallet jacks to transfer large products from one area of warehouse to another, allowing for easier accessibility.
• Used hand-held scanners and physical logs to accurately track item movements.
• Packed items into appropriate containers for shipment.
• Fastened receipts, packing slips and bills of lading, to shipments leaving facility.
• Alerted supervisors and coworkers of hazards and other issues for quick resolutions.
• Removed jams and unblocked conveyor system to maintain flow of goods.
• Transported inventory items to appropriate locations.
• Attached identifying tags to containers to mark with identifying shipping information.
• Listened closely during team meetings to gain complete understanding of duties required for each shift, completing priority tasks first.
• Operated equipment while observing standard safety procedures.
• Verified documentation and condition of freight to assure quality standards were achieved.

• Alternated goods in inventory by observing first-in and first-out approach to keep shelves organized and properly stocked.
• Assisted customer by locating items and processing payments.
• Stayed current on stock management needs by diligently inspecting deliveries, replenishing shelves and updating storage to meet current demands.
• Performed inventory control, such as counting and stocking merchandise.
• Increased sales by offering advice on purchases and promoting additional products.
• Maintained customer satisfaction with quick and professional handling of product returns.
• Resolved complaints by providing knowledgeable, quick service to meet any need and promote loyalty.
• Inspected work areas for cleanliness and obstacles and removed cartons and boxes to keep work areas organized and hazard-free.
• Promoted customer loyalty and consistent sales by delivering friendly service and knowledgeable assistance.
• Managed pricing issues, removal of damaged products and placing special orders for customers.

• Took orders, prepared meals and collected payments.
• Provided excellent customer service by greeting customers and meeting quality expectations.
• Assisted other team members to achieve goals.
• Received and processed customer payments and estimated and communicated wait times accurately.
• Greeted customers promptly and took orders to keep flow of traffic moving.
• Examined trays to check contents for required items and complete orders.
• Reduced customer wait times by quickly operating customer window and sales register.
• Wiped counters and sanitized equipment to maintain clean food prep and dining areas.
• Cooked and prepared foods and monitored food production according to quality and sanitation standards.
• Monitored and replenished food and supplies stock at counter, in customer dining area and in food preparation area.
• Performed shift change tasks each day to keep store neat and running smoothly.
• Worked well with teammates and accepted coaching from management team.
• Worked front counter, drive-thru and other areas.

• Filled out daily shift log to record amount of food prepared, used and leftover.
• Properly labeled and stored food and fresh ingredients in cooler or freezer to optimize freshness.
• Replenished condiments, beverages and supplies while maintaining cleanliness of service areas.
• Kept drawer balanced by accurately processing cash, credit and debit payments.
• Readied customers' take-out orders in secure bags with appropriate amounts of condiments, silverware and napkins.
• Operated as full-service food provider establishment by taking orders, preparing meals and collecting payments.
• Performed serving, cleaning and stocking to high standards and provided excellent customer satisfaction.
• Checked on dining areas frequently to clean up spills, wipe down tables and restock stations.
• Prepared variety of foods according to customers' orders or supervisors' instructions by following approved procedures.
• Followed food safety procedures outlined in company policies and health and sanitation regulations to prevent food borne illness.