Jasmine Wood
Randallstown,MD
Summary
High-powered worker and learning-enthusiast with 6 years of experience in client relations. Comprehension and results oriented and proven track record of working collaboratively with others and superiors. Experienced in retail and childcare systems, with a passion to expand experience in psychosocial and linguistic fields.
Overview
6
6
years of professional experience
Work History
Private Child Caregiver
Private Client
05.2022 - Current
- Enhanced child development through implementing personalized educational activities.
- Ensured a safe and nurturing environment by adhering to strict safety guidelines and procedures.
- Promoted creativity in children with engaging arts and crafts projects.
- Cultivated strong relationships with parents, providing regular updates on their child's progress and well-being.
- Fostered a love of reading in children by incorporating storytime into their daily schedule.
- Supported emotional development by actively listening to concerns and providing comforting guidance when needed.
- Developed problem-solving skills in children by presenting them with age-appropriate challenges and guiding them toward solutions.
- Assisted in toilet training efforts using positive reinforcement strategies.
- Promoted language development skills through reading, storytelling, and communication in 2 languages.
Sales Associate
Marshalls of MA
10.2018 - Current
- Collected payments and provided accurate change.
- Organized sales floor stock, approximately 10-15 incoming calls from customers
- Arranged new merchandise with signage and appealing displays to encourage customer sales and move overstock items.
- Completed daily recovery tasks to keep areas clean and neat for maximum productivity.
- Sold various products by explaining unique features and educating customers on proper application or usage.
- Maintained knowledge of current promotions, exchange guidelines, payment policies, and security practices.
- Built trusting relationships with customers by making personal connections.
- Answered incoming telephone calls to provide store, product, and service information.
- Listened to customers to understand their needs and refer them to optimal services.
Restaurant Waiter
Woodbery Cafe
05.2018 - 08.2018
- Tended to 15 tables simultaneously, and organized bills for cashier.
- Operated POS terminals to input orders, split bills, and calculate totals.
- Greeted customers, answered questions, and recommended specials to increase profits.
- Satisfied customers by topping off drinks and offering condiments, napkins, and other items.
- Enforced minimum age requirements for consumption of alcoholic beverages by checking identification.
- Provided exceptional service to a high volume of daily customers.
- Rolled silverware and set up food stations and dining areas to prepare for next shift or large parties.
- Transported dirty tableware from dining room to dishwashing area for proper cleaning.
- Checked identification to verify minimum age requirements for consumption of alcoholic beverages.
- Handled food safely and kept spaces clean to protect customers from foodborne illness and maintain proper sanitation.
Education
Bachelor of Science - Psychology
Towson University
Towson, MD12.2023
Associate of Arts - Psychology
Community College of Baltimore County
Baltimore, MD05.2020
High School Diploma -
Dar Es Salaam Independent Schools
Dar Es Salaam, Tanzania06.2018
Skills
- Listening Skills
- Schedule Management
- Positive Reinforcement
- Interpersonal and Social Skills
- Teamwork and Collaboration
- Emotional Intelligence
- Organizational Abilities and Schedule Management
- Critical and Creative Thinking
Languages
Arabic
Limited Working
Swahili
Native or Bilingual
English
Native or Bilingual
French
Limited Working
German
Limited Working
Timeline
Private Child Caregiver
Private Client
05.2022 - Current
Sales Associate
Marshalls of MA
10.2018 - Current
Restaurant Waiter
Woodbery Cafe
05.2018 - 08.2018
Bachelor of Science - Psychology
Towson University
Associate of Arts - Psychology
Community College of Baltimore County
High School Diploma -
Dar Es Salaam Independent Schools
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