Summary
Overview
Work History
Education
Skills
Affiliations
Timeline
Software
Generic

Jasmine Wooten

Bryan

Summary

Dynamic professional with a proven track record at United Solutions, Inc., adept in medical billing and insurance verification, alongside exceptional team collaboration. Excelled in enhancing billing accuracy and efficiency, showcasing strong problem-solving and data entry proficiency. Achieved significant improvements in account management and customer service, demonstrating a commitment to excellence and innovation.

Overview

8
8
years of professional experience

Work History

Patient Account Representative

United Solutions, Inc.
12.2021 - Current
  • Utilized computer programs to create invoices, letters and other documents.
  • Monitored flags and resolved urgent items with accuracy and efficiency.
  • Submitting claims electronically, correcting claims, submitting claims to insurance websites
  • Reconciled statements with patient records.
  • Assisted colleagues during peak periods or absences, showcasing teamwork skills while maintaining personal workload demands efficiently.
  • Entered client details and notes into system for interdepartmental access and review.
  • Prepared and submitted legal documents to initiate court proceedings.
  • Researched billing errors and discrepancies to initiate corrective action.
  • Working accounts receivable to ensure no outstanding balance
  • Reviewing, and correcting claims coming through the clearing house.
  • Performing all request sent from the front office to ensure productivity

Lead Recovery Specialist

Jcpenny
02.2018 - 08.2021
  • Delivered exceptional customer service on collection calls and maintained calm and professional demeanor.
  • Resolved customer disputes and disagreements through professional, calm communication to find mutually beneficial solutions.
  • Exercised leadership capabilities by successfully motivating and inspiring others.
  • Demonstrated creativity and resourcefulness through the development of innovative solutions.
  • Provided professional services and support in a dynamic work environment.
  • Worked flexible hours across night, weekend, and holiday shifts.
  • Assisted with day-to-day operations, working efficiently and productively with all team members.
  • Demonstrated respect, friendliness and willingness to help wherever needed.
  • Used critical thinking to break down problems, evaluate solutions and make decisions.
  • Organized and detail-oriented with a strong work ethic.
  • Strengthened communication skills through regular interactions with others.
  • Adaptable and proficient in learning new concepts quickly and efficiently.
  • Participated in team projects, demonstrating an ability to work collaboratively and effectively.
  • Identified issues, analyzed information and provided solutions to problems.
  • Demonstrated strong organizational and time management skills while managing multiple projects.

Education

Some College No Degree - Associates of Liberal Arts

Blinn

High School Diploma -

Travis B. High
06-2017

Skills

  • Coding
  • File coordination
  • Bookkeeping procedures
  • Data entry proficiency
  • Medical billing
  • HIPAA compliance
  • Insurance verification
  • Insurance billing
  • Follow-up skills
  • Team collaboration
  • Verbal and written communication

Affiliations

Bethune Women's Club:

In 2015, I served as a debutante, raising funds to support the North Bryan Community Center’s after-school and summer programs for local youth. As part of our service, we volunteered with Habitat for Humanity, served as event ushers at the Brazos Center, and supported community efforts at the African American Museum.

Timeline

Patient Account Representative

United Solutions, Inc.
12.2021 - Current

Lead Recovery Specialist

Jcpenny
02.2018 - 08.2021

High School Diploma -

Travis B. High

Some College No Degree - Associates of Liberal Arts

Blinn

Software

Microsoft word

, 5, Expert,

Excel

, 3, Competent,

Power Pont

, 5, Expert

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