Jasmine Wright
Direct care worker
Gainesville,FL
Summary
Dynamic and compassionate professional with a proven track record at UF Health Shands Hospital, excelling in patient care and telemetry monitoring. Leveraged exceptional customer service and problem-solving skills to enhance patient outcomes and satisfaction. Demonstrated reliability and teamwork, contributing to a culture of continuous improvement and achieving notable advancements in healthcare delivery.
Overview
16
16
years of professional experience
Work History
Direct Care Worker
TCJ KIDS LLC
Gainesville, FL
07.2024 - Current
- Assisted clients with daily living needs to maintain self-esteem and general wellness.
- Provided emotional support to patients during difficult times, fostering a sense of trust and psychological wellbeing.
- Assisted patients with daily living activities such as bathing, dressing, grooming, and feeding for improved quality of life.
- Delivered exceptional service by prioritizing patient safety while maintaining confidentiality according to HIPAA guidelines.
- Transported clients to appointments, shopping venues and entertainment events according to determined schedule.
- Managed medication administration for multiple residents, ensuring timely distribution according to prescribed dosages while maintaining accurate records of usage and refills needed.
- Promoted resident independence by encouraging self-care and decision-making skills.
- Assisted in conflict resolution among residents by mediating disputes and promoting effective communication strategies.
- Conducted thorough facility inspections to ensure compliance with state regulations and maintain a clean, hazard-free environment for residents and staff alike.
- Maintained detailed documentation of resident progress, updating care plans as necessary to reflect changing needs or goals.
- Assisted residents in navigating complex social situations by providing guidance on interpersonal communication skills, fostering healthy relationships among group home occupants.
- Facilitated communication among residents, families, and staff to ensure accurate information sharing and collaborative care.
- Provided crisis intervention when necessary to maintain the safety of all group home occupants.
Monitor Support Technician
UF Health Shands Hospital
Gainesville, FL
04.2021 - 05.2024
- Expedited response times to critical events by promptly notifying appropriate medical personnel when life-threatening arrhythmias were detected.
- Facilitated continuity of care for patients transitioning between units by effectively communicating relevant cardiac information to receiving staff members.
- Assisted physicians in diagnosing heart conditions by performing accurate ECG tests and documenting results.
- Supported optimal patient outcomes through vigilant monitoring of multiple patients simultaneously, identifying potential issues early.
- Enhanced patient safety by accurately interpreting cardiac rhythms and identifying abnormalities.
- Demonstrated exceptional attention to detail when documenting critical findings from ECG data, enabling timely intervention and treatment of underlying cardiac issues.
- Promoted a culture of continuous improvement within the telemetry unit by participating in staff meetings, offering constructive feedback, and working collectively towards shared goals in patient care.
Sales Associate Manager
Walmart
Gainesville, FL
04.2016 - 07.2020
- Managed a team of sales associates, providing guidance and support to improve overall performance.
- Handled customer relations issues, enabling quick resolution, and client satisfaction.
- Organized product displays to attract potential buyers and increase sales conversions.
- Enhanced store presentation by optimizing store layout, visual merchandising, and promotional materials.
Gas Station Attendant
Murphy Gas Station
Gainesville, FL
01.2015 - 12.2016
- Maintained clean and orderly work station.
- Ensured accurate cash handling and maintained a balanced register at the end of each shift.
- Maintained cleanliness of gas station premises, resulting in a welcoming environment for customers.
- Cleaned up gas and other spills in accordance with spill procedures.
- Successfully deescalated challenging situations involving unhappy or irate customers through active listening skills coupled with problem-solving abilities.
- Checked customer identification for alcohol, cigarette, and lottery sales.
- Built trustful relationships with customers to encourage return visits.
- Collaborated with team members for smooth shift transitions, maintaining operational continuity throughout the day.
Human Service Worker 2
Tacachale
Gainesville, FL
08.2008 - 07.2014
- Assisted patients with daily living activities, promoting independence and dignity.
- Promoted good oral and personal hygiene by aiding patients with shaving, bathing, and teeth brushing.
- Enhanced patient satisfaction by providing compassionate and attentive care.
- Maintained confidentiality of patient information according to HIPAA guidelines while communicating effectively with team members about critical updates.
- Utilized proper body mechanics and assistance devices when transferring patients, minimizing the risk of injury for both parties.
- Assisted with feeding and monitored intake to help patients achieve nutritional objectives.
- Prevented bedsores by regularly repositioning patients and implementing proper wound care techniques.
- Delivered individualized patient care by recording vital signs, documenting observations, administering treatments, and evaluating patient needs.
- Cared for residents in assisted living facility and delivered high-quality support to meet needs.
- Implemented fall prevention measures by identifying high-risk patients and maintaining clutter-free environments around bedsides.
- Promoted infection control practices within the facility by adhering to strict hand hygiene procedures and utilizing personal protective equipment when necessary.
Education
Diploma - Academic
Eastside High School
Gainesville, FL06.2007
Skills
- Patient Care
- Medication Administration
- Reliability and punctuality
- Meal Preparation
- Emotional Support
- First aid and safety
- Nutrition monitoring
- Progress Documentation
- Behavioral Management
- Behavior redirection
- Cardiac Rhythm Analysis
- Clinical Documentation
- HIPAA Compliance
- Telemetry monitoring
- Cardiovascular Anatomy
- Customer Service
- Teamwork and Collaboration
- Time Management
- Problem-solving skills
- Multi-tasking strength
- Excellent people skills
- Reliable and punctual
- Goal-Oriented
- Exceptional customer service
- Relationship Building
Timeline
Direct Care Worker
TCJ KIDS LLC
07.2024 - Current
Monitor Support Technician
UF Health Shands Hospital
04.2021 - 05.2024
Sales Associate Manager
Walmart
04.2016 - 07.2020
Gas Station Attendant
Murphy Gas Station
01.2015 - 12.2016
Human Service Worker 2
Tacachale
08.2008 - 07.2014
Diploma - Academic
Eastside High School