Jasmine Wright
Margate
Summary
Dynamic professional with a proven track record at Brandsmart Leasing, excelling in client support and technical assistance. Skilled in office administration, I effectively optimized organizational systems and enhanced team efficiency. Known for building strong customer relationships and delivering exceptional service, I bring both analytical and interpersonal skills to drive success.
Overview
6
6
years of professional experience
Work History
Store Support
Brandsmart Leasing
07.2022 - Current
- Built strong relationships with store customers based on knowledgeable support for diverse computer needs.
- Generated reports on purchasing activities to support management decisions.
- Provided technical support for computer-related problems through email, telephone, and hands-on support.
- Worked with department heads to address team needs and offer high-level support for everyday operations.
- Provided professional services and support in a dynamic work environment.
- Handled customer inquiries and complaints with professionalism to restore satisfaction.
Office Manager
Masterminds Academy
05.2020 - 06.2022
- Oversaw office inventory activities by ordering and requisitions and stocking and shipment receiving.
- Delegated tasks to administrative support staff to organize and improve office efficiency.
- Hired, managed, developed and trained staff, established and monitored goals, conducted performance reviews and administered salaries for staff.
- Optimized organizational systems for payment collections, AP/AR, deposits, and recordkeeping.
- Monitored front areas so that questions could be promptly addressed.
Education
High School Diploma -
Citizens Highscool
Skills
- Store support
- Client support and assistance
- Office administration expertise
Timeline
Store Support
Brandsmart Leasing
07.2022 - Current
Office Manager
Masterminds Academy
05.2020 - 06.2022
High School Diploma -
Citizens Highscool