Summary
Overview
Work History
Education
Skills
Timeline
SalesAssociate

Jasmine Ybarra

Tollhouse ,CA

Summary

Proven in enhancing customer satisfaction and loyalty wherever I’m working, I excel in customer service and problem-solving, significantly increasing sales through effective rapport-building. My teamwork skills have fostered positive work environments across roles and driving team productivity.

Overview

8
8
years of professional experience

Work History

Sales Associate

Nordstrom Rack
02.2023 - Current
  • Accurately processed POS transactions, returning coin, currency, payment cards, and receipts to customers.
  • Engaged with customers to effectively build rapport and lasting relationships.
  • Increased sales revenue by building strong rapport with customers and recommending appropriate products based on their needs.
  • Enhanced team productivity by fostering a positive work environment and providing support to colleagues as needed.

Customer Service

Buybuy Baby
09.2020 - 02.2023


  • Greeted customers and provided outstanding service.
  • Met customer service goals and exceeded customer expectations.
  • Anticipated guests' needs and delivered excellent customer service.

Key Holder

Which Wich Superior Sandwiches
02.2018 - 10.2019
  • Assisted with team responsibilities by cleaning, managing cash registers, and product merchandising.
  • Oversaw store operations by counting cash drawers, reviewing equipment management, and supervising staff.
  • Engaged with customers to build rapport and promote long-term loyalty for increased sales.
  • Resolved customer complaints professionally, resulting in increased customer satisfaction and loyalty.

Customer Service

Savemart
08.2016 - 08.2017


  • Provided customers with reliable, enthusiastic and personalized customer service.
  • Groomed the store, and put away products as necessary.

Education

Business - Marketing

California State University, Fresno
Fresno

Skills

  • Customer service
  • Teamwork and collaboration
  • Time management
  • Problem-solving skills
  • Organizational skills

Timeline

Sales Associate

Nordstrom Rack
02.2023 - Current

Customer Service

Buybuy Baby
09.2020 - 02.2023

Key Holder

Which Wich Superior Sandwiches
02.2018 - 10.2019

Customer Service

Savemart
08.2016 - 08.2017

Business - Marketing

California State University, Fresno
Jasmine Ybarra