Summary
Overview
Work History
Education
Skills
Timeline
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Jasmine A. Buchanan

Las Vegas,NV

Summary

Highly motivated warehouse lead. Outgoing individual with well-honed organizational, labor, teamwork and engagement skills. Looking to obtain a position in a company that values integrity, rewards hard work, allows opportunities for growth, and is committed to the pursuit of excellence in customer and employee relations.

Overview

6
6
years of professional experience

Work History

Warehouse Lead

Pitney Bowes
02.2022 - Current
  • Trained employees on basic and extended knowledge of machine operating and presorting.
  • Provide operators and sorters with tools, knowledge, and resources to efficiently maintain production flow.
  • Oversee daily operations and production flow.
  • Oversee warehouse staff and maintain performance standards while working in fast-paced environment.
  • Monitor performance and production of 40+ person warehouse staff.
  • Collaborate with management to implement new training ideas and policies to achieve goals for production and quality.
  • Drive production performance by appraising job results, and constantly engaging with and encouraging warehouse staff.
  • Unload pallets from trucks and transport materials from one part of warehouse to another using forklift.

Clinical Assistant

Optum
02.2021 - 05.2021
  • Responsible for giving COVID-19 vaccinations in drive-thru setting.
  • Gained knowledge on moderna and johnson johnson vaccines.
  • Performed clerical duties, such as word processing, data entry, and filing.
  • Informed patients about vaccine, effects, and treatment.
  • Administered intramuscular Covid-19 vaccines.
  • Collected and documented patient medical information.

Inbound Warehouse Associate

Amazon Warehouse
Las Vegas, NV
12.2019 - 10.2020
  • Supplied associates with materials needed to process returned packages and load and unload trailers.
  • Unloaded pallets and shipments and organized, stacked,, and wrapped pallets
  • Sorted and delivered materials to different work areas and staff.
  • TDR (Trailer Dock and Release); Check in and release trailers carrying Amazon shipments
  • Scan and sort packages and manually build pallets before wrapping and shipping them out
  • Problem Solver; troubleshoot problems with inventory cannot be resolved at sorting station; locating correct information for mislabeled items, damage out products, printing ASIN labels

BDC Representative

Centennial Toyota
02.2018 - 09.2018
  • Identified sales leads and built rapport with customers before identifying their car needs.
  • Prioritized tasks and projects to meet deadlines.
  • Provided customer service while handling incoming calls to answer any customer questions or transfer them to their needed department.
  • Gained customer trust and confidence by demonstrating compelling, persuasive and composed professional demeanor over phone, ultimately successfully scheduling appointments.
  • Made outbound calls to follow up and engage with clients and potential clients.
  • Managed fast-paced and high volume workload, exceeding monthly goals and expectations
  • Developed strong business relationships to provide service and value to exceed customer expectations.

Bus Aide

Clark County School District Transportation
10.2016 - 02.2018
  • Helped students with physical and mental disabilities to board, disembark and ride bus.
  • Responded to emergency situations with speed and knowledge of first aid, CPR and bus policies.
  • Provided special assistance to disabled individuals, including students in wheelchairs and electric chairs.
  • Seated special needs students in assigned seats and fastened and secured seat belts before departure.
  • Developed skills in communicating with students and getting to know each of their needs.
  • Supervised and entertained students and maintained discipline on bus to reduce driver distraction.
  • Operated lift and secured wheelchair to maximize and ensure student safety and stability.

Sales Associate

Banana Republic Factory Store, LV North Premium Outlet Mall
11.2015 - 02.2018
  • Assisted customers by locating products and checking store system for merchandise at other sites.
  • Answered customer questions regarding sizing, accessories, and fitting.
  • Provided positive first impressions while greeting and welcoming existing, new, and potential customers.
  • Operated cash register for cash and credit card transactions with excellent accuracy levels and end-of-shift cashout operations.
  • Balanced and organized cash register by efficiently handling cash, counting change and storing coupons.
  • Thoroughly informed customers of current store promotions to help encourage additional sales purchases.

Education

Graduate -

Cheyenne High School

Skills

  • Problem Solver
  • Communicator
  • Team Contributor
  • People Skills
  • Patient Relations
  • Engagement
  • Forklift Operation
  • Leadership
  • Customer Relations
  • Adaptable
  • Quality Management
  • Training

Timeline

Warehouse Lead

Pitney Bowes
02.2022 - Current

Clinical Assistant

Optum
02.2021 - 05.2021

Inbound Warehouse Associate

Amazon Warehouse
12.2019 - 10.2020

BDC Representative

Centennial Toyota
02.2018 - 09.2018

Bus Aide

Clark County School District Transportation
10.2016 - 02.2018

Sales Associate

Banana Republic Factory Store, LV North Premium Outlet Mall
11.2015 - 02.2018

Graduate -

Cheyenne High School

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Jasmine A. Buchanan