Jasmine Alexis Gwynn
Pharr,TX
Summary
Hardworking Sales Associate committed to driving high sales in both slow and busy shifts. Organized and patient individual polished in handling customer complaints and replenishing stock. Flexible and outgoing team player commended for demonstrating honesty and integrity with customers, team members and supervisors.
Overview
6
6
years of professional experience
Work History
Sales Associate
The Home Depot 8519
Mission, TX
08.2020 - Current
- Organized stockroom shelves according to size, color or style.
- Maintained up-to-date knowledge of store merchandise and policies.
- Greeted customers and provided exceptional customer service.
- Processed transactions using a point-of-sale system.
- Placed special orders or called other stores to find desired items.
- Described merchandise and explained use, operation and care.
- Watched for and recognized security risks and thefts to prevent or handle situations.
- Recommended, selected and located merchandise based on customer desires.
- Maintained knowledge of sales and promotions, return policies and security practices.
- Stocked shelves and supplies and organized displays to focus customer attention on specific items.
- Greeted customers to determine wants or needs.
- Opened and closed cash registers by counting money, separating charge slips and balancing drawers.
- Unboxed new merchandise and restocked shelves in appealing and organized arrangements to promote items.
- Answered store and merchandise questions and led customers to wanted items.
- Organized store by returning merchandise to proper areas and restocked displays.
- Worked with fellow sales team members to achieve group targets.
- Adapted sales strategies based on customer interactions and feedback to improve results.
- Completed daily recovery tasks to keep areas clean and neat for maximum productivity.
- Trained new team members in cash register operation, stock procedures, and customer services.
- Collected payments and provided accurate change.
- Answered incoming telephone calls to provide store, products and services information.
- Assisted teammates with sales-processing tasks to meet daily sales goals.
- Built and maintained relationships with peers and upper management to drive team success.
- Maintained knowledge of current promotions, exchange guidelines, payment policies, and security practices.
- Engaged customers in friendly, professional dialogue to determine needs.
- Helped customers find specific products, answered questions, and offered product advice.
- Upsold additional items based on customer interests and needs.
- Restocked shelves as needed to ensure sufficient inventory levels.
- Handled customer complaints in a professional manner.
- Processed returns, exchanges, and refunds in accordance with company policies.
Laborer
E-light
Brookesmith, Texas
06.2022 - 09.2022
- Transported heavy items from one location to another using hand trucks or carts.
- Loaded and unloaded materials onto or from pallets, trucks, or other vehicles using a forklift.
- Organized tools, supplies, and equipment needed for specific jobs according to instructions provided by supervisor.
- Performed regular checks of equipment for proper operation and safety compliance.
- Assisted with basic maintenance tasks such as sweeping, mopping, painting, and cleaning.
- Maintained accurate records of inventory levels and product locations in the warehouse.
- Followed all safety procedures when handling hazardous materials in the laboratory setting.
- Cleaned work area after job completion ensuring all debris is properly disposed of.
- Completed variety of physical labor tasks.
- Prepared items for transportation installing bracing, padding and strapping to prevent damage.
Stocker
Costco
Pharr, TX
10.2018 - 01.2019
- Removed outdated products from shelves in accordance with company policy.
- Verified pricing accuracy on shelves against invoices from vendors.
- Ensured that all products were labeled properly before stocking the shelves.
- Organized storage areas for efficient use of space.
- Followed safety procedures when handling hazardous material or dangerous goods.
- Stocked shelves with newly arrived products.
- Maintained a neat, clean and orderly warehouse environment at all times.
- Operated motorized equipment such as forklifts, pallet jacks or order pickers as required.
- Assisted with store displays and window dressing as needed.
Cashier
K mart
McAllen, TX
09.2018 - 11.2018
- Provided excellent customer service while promoting loyalty programs to increase sales potential.
- Issued receipts, refunds, credits or change due to customers.
- Answered customer inquiries regarding store policies and procedures.
- Followed company security procedures for handling large sums of money.
- Ensured compliance with all safety regulations within the store environment.
- Resolved customer complaints professionally in accordance with company policy.
- Verified that customers were of legal age to purchase alcohol or tobacco products.
Education
Criminal Justice
South Texas College
Mcallen, TX05-2020
Skills
- Payment Processing
- Contract Preparation
- Inventory Control
- Client Account Management
- Upselling
- Customer Needs Assessment
- Product Sales
- Policy and Procedure Adherence
- Exceeds sales goals
- Problem-solving skills
- Flexible Schedule
- Problem-Solving
- Inventory Tracking
- Customer Service
- Listening Skills
- Stocking and Receiving
- Relationship Building
Languages
English
Professional
Spanish
Professional
References
References available upon request.
Timeline
Laborer
E-light
06.2022 - 09.2022
Sales Associate
The Home Depot 8519
08.2020 - Current
Stocker
Costco
10.2018 - 01.2019
Cashier
K mart
09.2018 - 11.2018
Criminal Justice
South Texas College
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