Jasmine D. Cofino
Mamaroneck,NY
Summary
Accomplished Hospital Manager with 5+ years solid history of achievement in medical field. Committed to meeting and exceeding all performance objectives and implementing successful change management initiatives. Expertise in strategic planning, employee coaching and medical facility management. Commended for outstanding organizational and leadership skills. Hardworking and passionate job seeker with strong organizational skills eager to secure Assistant Departmental HUman resources Manager position. Ready to help team achieve company goals.
Overview
14
14
years of professional experience
Work History
Hospital Manager
Miller Clark Animal Hospital
07.2019 - Current
- Oversee all support staff and daily operations
- Benefits Liaison and HR resource provider
- Conduct all onboarding new hires and necessary paperwork
- Meet and exceed weekly budgeting goals
- Reviews work performance of direct reports, constructively delivers feedback
- Delegates task for employee engagement and development
- Arranged for equipment maintenance and repairs and coordinated variety of services such as waste removal and pest control.
- Established work schedules and assignments for staff, taking into account workload, space and equipment availability.
- Directed, supervised and evaluated work activities of 18-30 member medical, nursing, technical, clerical team.
- Compiled and analyzed accounting records and other data to determine required financial resources to implement new programs and services.
- Organized and directed worker training programs to resolve personnel problems, hire new staff and evaluate employee performance.
- Reviewed work procedures and operational problems to determine ways to improve service, performance and safety.
- Ordered supplies and conducted routine inventories of supplies and equipment.
- Recruited, hired and trained all staff, providing direct supervision, ongoing staff development and continuing education to employees.
- Communicated with patients, ensuring that medical information was kept private.
- Fostered excellence by example by "setting pace" and being hands on mentor to clinical staff.
- Ordered all pharmacy supplies and kept check on inventory levels.
- Designed and introduced leadership development, coaching and team management model, resulting in promotion of employees into increased levels of responsibility.
- Produced monthly financial reports like income statements, balance sheets and cash flow statements for corporate review
- Implemented procedures necessary for compounding, mixing, packaging and labeling.
Compliance Officer/ Assistant Manager
Miller Clark Animal Hospital
12.2010 - 07.2019
- Supervised front desk team and supported Practice manager
- Supported all policies of the Owner
- Provide direct training and development of team members
- Correspond to all customer reviews
- Encourage and support individual growth within the company
- Generate Data for production on compliance
- Created a bereavement program for distressed clients
- Created and supported Loyalty program and client engagements
- Identified potential areas of compliance vulnerability and risk to develop and implement corrective action plans.
- Provided guidance, advice and training to improve business' understanding of related laws and regulatory requirements.
- Gathered, organized and evaluated data to make accurate assessments of current operations.
- Wrote and presented reports outlining findings and recommendations from compliance audits.
- Improved company policies and standards to outline ethical, safe and efficient procedures.
- Oversaw proper maintenance and dissemination of filing documentation as well as records and reports for review by various departments.
Human Resource Assistant and Courtesy desk attendant
ShopRite of Poughkeepsie
01.2009 - 10.2010
- Coordinated and Organized community event calendar
- Recruited, trained, and coached all new employees
- Communicated on a daily basis with Department Managers and all store employees
- Greeted and assisted customers on a daily basis
- Assisted in implementation of Visual displays for Sale Programs
- Generated a float for a community day outreach program
- Collaborated in fundraising programs to support troops overseas and locally
- Filed paperwork, sorted and delivered mail, and maintained office organization.
- Organized new employee orientation schedules for new hires.
- Delivered friendly assistance with new hires throughout interviewing and hiring process.
- Screened applicant resumes and coordinated both phone and in-person interviews.
- Created and completed personnel action forms for hires, terminations, title changes and terminations.
- Recruited and screened qualified potential employees.
- Compiled employee records from individual departments to maintain central files.
Education
Bachelor of Science - Retail Marketing & Management
Johnson & Wales University
Providence, RI05.2009
Associate of Science - Fashion Merchandising
Johnson & Wales University
Providence, RI05.2008
Skills
- Organization
- Medical Manager Software
- KPI Development
- Professional Development
- Business Operations
- Leadership Development
- Customer Experience
- Administrative Support
- Manage Records
Timeline
Hospital Manager
Miller Clark Animal Hospital
07.2019 - Current
Compliance Officer/ Assistant Manager
Miller Clark Animal Hospital
12.2010 - 07.2019
Human Resource Assistant and Courtesy desk attendant
ShopRite of Poughkeepsie
01.2009 - 10.2010
Bachelor of Science - Retail Marketing & Management
Johnson & Wales University
Associate of Science - Fashion Merchandising
Johnson & Wales University
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