Jasmine Dvine Zores
Lompoc,CA
Summary
At Gold Start Limousine, I excelled in scheduling and booking, enhancing customer satisfaction through meticulous attention to detail and superior communication skills. My initiative in streamlining booking processes led to increased efficiency and repeat business, demonstrating a strong work ethic and a commitment to excellence.
Overview
2
2
years of professional experience
3
3
years of post-secondary education
Work History
Scheduling rentals for Gold Start Limousine
Booking appointment for a limousine business
Gold Start Limousine
11.2022 - Current
- Vacuumed, cleaned and sanitized vehicles between customers.
- Calculated bills, issued receipts and accepted payments.
- Answered, scheduled, and responded to reservation calls at specific times and locations.
- Generated consistent referrals and repeat business by providing friendly and fast service.
- Built strong professional relationships with clients through attentive listening, excellent rapport-building skills, and genuine empathy for their needs.
- Maintained a detailed logbook documenting trip information such as pick-up/drop-off locations, mileage driven, hours worked, expenses incurred during trips for accurate record-keeping purposes.
- Utilized social media platforms to promote the limousine service effectively, showcasing unique offerings and positive customer testimonials that attracted new clientele.
- Streamlined booking processes by implementing an efficient reservation system that reduced wait times and increased customer satisfaction.
- Communicated with passengers regarding estimated time of arrival.
Education
Lompoc High School
Lompoc, CA 08.2023 - 05.2026
Skills
- Flexibility
- Strong Work Ethic
- Customer Service
- Attention to Detail
- Customer Assistance
- Multitasking
- Excellent Communication
- Self Motivation
- Goal Setting
Timeline
Lompoc High School
08.2023 - 05.2026
Booking appointment for a limousine business
Gold Start Limousine
11.2022 - Current
Scheduling rentals for Gold Start Limousine
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