Jasmine Morales
Orlando,FL
Summary
Highly-motivated employee with desire to take on new challenges. Strong work ethic, adaptability, and exceptional interpersonal skills. Adept at working effectively unsupervised and quickly mastering new skills. Hardworking employee with customer service, multitasking, and time management abilities. Devoted to giving every customer a positive and memorable experience. Experienced in fast-paced environments and adaptable to last-minute changes. Thrives under pressure and consistently earns high marks for work quality and speed.
Overview
20
20
years of professional experience
Work History
Crew Member
HMSHost
Orlando , FL
03.2022 - 11.2024
- Performed cashier duties such as taking orders, collecting payments and providing change.
- Provided excellent customer service to maintain a positive atmosphere for guests.
- Resolved customer complaints in a professional manner.
- Processed cash and credit card payments, promptly returning receipts, coin, bills and payment cards to customers.
- Talked pleasantly with customers while taking orders and promoted positive image for business.
Bank Teller
Wells Fargo
Cape Coral, FL
03.2012 - 11.2016
- Welcomed customers and offered pleasant service during entire transaction.
- Provided exceptional customer service to customers by answering inquiries, resolving complaints and processing transactions in a timely manner.
- Processed customer deposits and withdrawals accurately, balancing cash drawer daily.
- Cashed customer checks, verified identification and checked account balances in accordance with bank policy.
Permit Coordinator
Lennar Homes
Fort Myers, FL
01.2005 - 07.2007
- Prepared reports summarizing status of pending permits or issued permits.
- Submitted permit applications to appropriate agencies in a timely manner.
- Reviewed completed permit applications for accuracy and completeness prior to submission.
- Monitored progress of submitted permit applications until approved or denied by agency authorities.
- Tracked expiration dates for existing permits and communicated need for renewal prior to expiration date.
Education
High School Diploma -
Grover Cleveland High School
Ridgewood, NY06-1994
Skills
- Sales expertise
- Interactive communication skills
- Product cross-selling
- Verbal and written communication
- Cash handling expertise
- Data inputting
- Relationship building and management
Languages
English
Professional
Spanish
Professional
Timeline
Crew Member
HMSHost
03.2022 - 11.2024
Bank Teller
Wells Fargo
03.2012 - 11.2016
Permit Coordinator
Lennar Homes
01.2005 - 07.2007
High School Diploma -
Grover Cleveland High School