Thorough team contributor with strong organizational capabilities. Experienced in handling various responsibilities at once while ensuring accuracy. Effective at prioritizing tasks and meeting deadlines.
Maintained detailed records of client interactions, case progress, and outcomes to ensure accurate reporting and evaluation of program effectiveness.
Connected clients with supportive services, such as mental health counseling or job training programs, to promote self-sufficiency and stable housing situations.
Conducted thorough assessments of client needs to develop tailored plans aimed at achieving long-term housing stability.
Developed and maintained relationships with community organizations and agencies. Engaged and empowered underserved populations
Facilitated communication between clients and their Case Managers.
Ensured compliance with all federal, state, and local regulations for safe transportation practices.
Developed strong relationships with various facilities through clear communication and reliable performance in "pick up & drop of all clients.
Trained new employees on company policies, safety protocols, and efficient operating procedures.
Coordinated with team members to ensure smooth operations in the transportation department.
Lead Store Receiver/ Delivery Driver
Whole Foods Market
12.2018 - 01.2023
Maintained strong supplier relationships through consistent communication, feedback, and prompt issue resolution.
Promoted workplace safety by adhering to company protocols and guidelines during all receiving processes.
Streamlined inventory management through accurate record-keeping and timely communication with suppliers.
Ensured accuracy in order processing by thoroughly checking invoices against received goods and addressing discrepancies immediately.
Maintained upbeat, positive attitude in busy, customer-focused environment.
Demonstrated exceptional time management skills in consistently meeting tight deadlines without compromising quality or safety.
Ensured the safety of all goods transported by securing loads properly and following best practices for handling fragile items.
Verified accuracy of all deliveries against order forms.
Improved customer satisfaction by ensuring timely and accurate deliveries of products.
Completed rush deliveries on tight timetables to satisfy customer needs.
Operated vehicle safely in highly congested areas with no traffic violations.
Loaded truck and properly secured items to prevent damage for deliveries.
Read maps, followed oral, and written instructions and used GPS technology to make deliveries.
Upheld high standards of professionalism while representing the company during interactions with customers, vendors, and other stakeholders.
Education
Associate of Arts -
Contra Costa Community College
San Pablo, CA
High School Diploma -
Kennedy High School
Richmond, CA
06-2012
Skills
Great Customer Service
Proficient with computers in Data entry and Microsoft Excel