Summary
Overview
Work History
Education
Skills
Personal Information
Additional Information
Timeline
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Jasmine S. Banks

Greenville,SC

Summary

I'm a motivated employee and I learn quickly in fast-paced, high-volume environments. I consistently adhere to safety standards. I maintain open availability and flexibility to work various shifts. Im focused on being productive and safety-minded at all times. I'm punctual and honest with solid background in any type of environment. I satisfy customers with exceptional service and I also use slow periods effectively to stay on top of daily chores while pursuing opportunities to help the team improve service and reduce waste.

Overview

8
8
years of professional experience

Work History

Assembly Line Worker

BMW Group
Greer, SC
02.2019 - 01.2022
  • Assembled the doors for BMW cars
  • Complied with production and assembly instructions
  • Operated precision measuring instruments
  • Diagnosed testing structures
  • Managed inventory
  • Maintained a safe work area
  • Consistently received processing data for shipment

Call Center Customer Service Representative

Molina Healthcare Inc
Greenville, SC
01.2016 - 02.2019
  • Helped large volume of customers every day with positive attitude and focus on customer satisfaction.
  • Adhered to company policies and scripts to consistently achieve call-time and quality standards.
  • Documented and detailed calls and complaints using call center's database.
  • Resolved concerns with products or services to help with retention and drive sales.
  • Educated customers on current promotions, upgrades or new offerings available under current plan.
  • Detailed payment options and transferred customers to billing department for payment or further questions regarding bill.
  • Responded proactively and positively to rapid change.
  • Educated customers about billing, payment processing and support policies and procedures.

Sales Associate/Cashier

T.J. Maxx
Greenville, SC
02.2014 - 12.2015
  • Connected with customers to support positive transaction experiences and address service concerns.
  • Promoted customer loyalty and consistent sales by delivering friendly service and knowledgeable assistance.
  • Helped customers complete purchases, locate items and join reward programs.
  • Assisted customers by answering questions and fulfilling requests.
  • Answered questions about store policies and addressed customer concerns.
  • Replenished sales floor merchandise and organized shelves, racks and bins for optimal appearance.
  • Increased sales by offering advice on purchases and promoting additional products.
  • Reviewed and resolved differences between accounting information and cash drawer.

Education

High school diploma -

Bamberg job corps center

Skills

  • Quality Assurance and Control
  • Product Assembly
  • Sequence Planning
  • Production and Inventory Documentation
  • Problem Resolution
  • Critical and Creative Thinking
  • Dependable and Responsible
  • Deadline Management
  • Strong Communication and Interpersonal Skills

Personal Information

741 woodruff rd, apt 1432, greenville, sc, 29605

Additional Information

  • Authorized to work in the US for any employer

Timeline

Assembly Line Worker

BMW Group
02.2019 - 01.2022

Call Center Customer Service Representative

Molina Healthcare Inc
01.2016 - 02.2019

Sales Associate/Cashier

T.J. Maxx
02.2014 - 12.2015

High school diploma -

Bamberg job corps center

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Jasmine S. Banks