Jasmin (Jay Jay) Heimark
Chelan,WA
Summary
Professional hospitality worker, ready to excel in fast-paced environment. Proven track record in ensuring exceptional customer service and satisfaction. Strong focus on teamwork and adaptability, consistently meeting changing needs. Skilled in managing multiple tasks, handling customer inquiries, and maintaining clean and organized workspace. Reliable and results-driven, with positive attitude and excellent communication skills.
Overview
5
5
years of professional experience
Work History
Stocker
Amazon Distribution Center
10.2024 - 12.2024
- Unloaded, sorted and stocked merchandise according to store layout and product placement.
- Enhanced inventory accuracy by diligently organizing and maintaining stockroom shelves.
Cook / Server
Denny's Restaurants Franchise Association
02.2024 - 08.2024
- Maintained clean and sanitary workspace, ensuring compliance with health and safety regulations.
- Prepared multiple orders simultaneously during peak periods with high accuracy rate, maximizing customer satisfaction, and repeat business.
Server
Bob's Cafe
01.2023 - 05.2023
- Demonstrated strong multitasking skills by managing multiple tables simultaneously without compromising service quality.
- Served food and beverages promptly with focused attention to customer needs.
- Worked with POS system to place orders, manage bills, and handle complimentary items.
- Collaborated with team members during busy shifts for efficient workflow and excellent guest experiences.
- Cultivated warm relationships with regular customers.
Server
Shari's Restaurant
04.2020 - 11.2021
- Served food and beverages promptly with focused attention to customer needs.
- Worked with POS system to place orders, manage bills, and handle complimentary items.
- Cultivated warm relationships with regular customers.
- Enhanced customer satisfaction by promptly attending to their needs and providing personalized service.
- Bussed and reset tables to keep dining room and work areas clean.
Education
General Studies
Big Bend Community College
Moses Lake, WAGED -
Spokane Healing Lodge
Spokane, WA11-2019
Skills
- Willing to learn
- Positive attitude
- Customer service
- Friendly and personable
- Multitasking and organization
- Problem-solving
- Time management
- Positive and professional
- Focused and disciplined
- Punctual and reliable
- Customer relationships
- Flexible schedule
Timeline
Stocker
Amazon Distribution Center
10.2024 - 12.2024
Cook / Server
Denny's Restaurants Franchise Association
02.2024 - 08.2024
Server
Bob's Cafe
01.2023 - 05.2023
Server
Shari's Restaurant
04.2020 - 11.2021
General Studies
Big Bend Community College
GED -
Spokane Healing Lodge
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