Summary
Overview
Work History
Education
Skills
Proficient In
Volunteer Experience
Ability To Implement
References
Timeline
Generic

Jasmin Khan

Lee's Summit,MO

Summary

Seeking a challenging position in a progressive organization that offers opportunities for growth and advancement within the Department of Homeland Security to utilize my skills and abilities within the realm of Customer Service, Public Relation, Adjudication, administration, and management. Working collectively in building a meaningful rewarding career within a diversify workforce in support of organizational function and mission accomplishment. To seek and maintain full-time position that offers professional challenges utilizing interpersonal skills, excellent time management and problem-solving skills. Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.

Overview

2
2
years of professional experience

Work History

Correspondence Clerk

Brillient
Lee's Summit, MO
08.2023 - Current
  • Paid attention to detail while completing assignments.
  • Typed acknowledgment letters to persons sending correspondence.
  • Completed form letters in response to requests or problems identified by correspondence.
  • Analyzed data and work orders before sending or completing tasks

RFE Clerk

Brillient
Lee's Summit, MO
09.2023 - 09.2023
  • Produced high-quality communications for internal and external use.
  • Provided quality clerical support through data entry, document management, email correspondence, and overseeing operation of office equipment.
  • Drove customer loyalty and consistent sales through friendly service and knowledgeable assistance.
  • Reviewed files, records and other documents to obtain information to respond to requests.
  • Input data into spreadsheets and databases.
  • Routed business correspondence, documents, and messages to correct departments and staff members.
  • Processed documents and materials to disseminate information to appropriate parties.

TECS Clerk-2 – General Contractor

Pacific Architects And Engineers
Lee's Summit, MO
10.2021 - 08.2023
  • Department: Department of Homeland Security (DHS)
  • Supervisor Name: Ishia Patrick
  • Supervisor Contact: (816) 251-2465
  • Hours Per Week: 40 (Full-time)
  • Completed the United States Citizenship and Immigration services (USCIS) background clearance, working in a sensitive environment provide support to both the operational and administrative managerial functions within USCIS such as quality assurance, tracking, maintaining applicants' files and analyzing data to support sound conclusions, recommendations, and decisions within the entire USCIS Office of records and the Field Offices using the National Files Tracking system (NFTS/RAIL), the Central Index System (CIS), USCIS Electronic Immigration System (ELIS), other programs and database.
  • Overseeing multi-processes, maintained well run departments thru leadership skills, analyzing complex systems, and problem-solving skills
  • Use the database management skills to conduct data entry, run queries, and create reports that demonstrate advanced knowledge of data analysis skills to support USCIS initiatives, operations, and responsibilities, and constantly optimized workflow to meet the productivity and quality standards required by the Department of Homeland Security
  • Provide direct training of personnel in performing applicable supporting functions and evaluate performances.
  • Exhibits dynamic initiative complemented by highly developed analytical, problem solving, teamwork, and decision-making skills Impacting the adjudicative process of applications and petitions
  • Manually and electronically combining receipt files
  • Monitoring files for fingerprints/name check, scheduling, checking for criminal background, reviewing petitions and data for accuracy in accordance with policies
  • Meticulously working the Federal Information Processing Standards (FIPS) to process and scan files ensuring compliance with the freedom of information Act and privacy act laws (FOIA/PA) regulations and policies in a timely manner.
  • Expediting the violence against women act (VAWA) files
  • Review and verify statistical data and assist in researching and conducting complex data queries in validating and analyzing data and problems area using quantitative and analytical techniques
  • Highly effective in gathering, analyzing, incorporating, and evaluating data; administering assessments and analyzing outcome data
  • Detail oriented in Department of Homeland Security immigration files information gathering and maintenance.
  • Identify and utilize diverse data sources to collect relevant information and determine the accuracy of the data and identify issues
  • Solve practical problems by using collected data and basic mathematical and statistical techniques proving track records of leading teams by providing; tools, time and training required to succeed
  • Procedures and provided retraining to employees in functional areas as needed and provide excellence service to clients
  • Analyze processes in addressing security while enforcing security regulations for staff.
  • Monitor, support and evaluate through quality control programs, inspections production reports, customer feedback, special statistical analysis and recommend solutions regarding performance issues
  • Respond to case specific and general inquiries in support of the adjudication process and assist by providing verbal or written information in support of various functions within the organization and the ability to meet demanding time goals by prioritizing assigned tasks
  • Safeguard sensitive information in the performance of duties and perform other additional duties as assigned

Education

High School Diploma -

Blue Springs South High School
Blue Springs, MO United States
05.2021

Skills

    • One and a half year of progressive experience in professional office setting Accurate, precise, dedicated, self-motivated, and communicate effectively orally and in writing Experience in substantive, relevant clerical work, proficient in Microsoft Office such as Word, Access Database and Excel Spreadsheets Developed interpersonal skills having dealt with diversity, professional, clients, associates, and social groups Highly dependable, capable and function well independently and in high-stress environment Detail, goal oriented and able to set priorities to achieve immediate and long-term goals to effectively meet operational deadlines Discipline approach to the task to be able to anticipate potential obstacles at hand and the innate ability to plan, analyze, , evaluate, and achieve objectives collectively and independently
    • Mail Processing
    • Mail Handling
      • Data Entry
      • Spreadsheet Management

Proficient In

performing successful office procedures, telephone etiquette, data entry, knowledge of different office tools. Accustomed to working in a fast-paced environment and successfully handle multiples responsibilities simultaneously. Possess a strong analytical background in problem solving skills, handling customer's complaints, implementing new ideas and new ways in improving organizational objectives.

Volunteer Experience

Coach multiple tournaments for school competitive softball team, 2018-2019

Ability To Implement

coordinate, auditing, and overseeing a variety of management programs impacting the mission and goals of the organization. Analyze, plan, and conduct studies to improve overall function through teamwork. Support, develop and evaluate policies in needed areas. Recommend future program and ideas to achieve organizational objectives. Plan, assist and conduct studies in making recommendations to upper management. Provide supports, analytical, technical, and statistical assistance to managerial staff in a variety of matters relating to work procedures and work measures reports. Assist in implementing and monitoring management information systems through knowledge and analytical tools, focusing on long- and short-range plans, prioritize assignments according to policies and programs objectives established directed toward mission accomplishment and the success of organizational units contributing to the overall success of the organization. Assist upper management through briefings and presentations, ensuring accurate and concise information of data submission, conformance and completeness of final managerial planning and submissions in the implementation of new program and directives directed toward the organization mission and success.

References

  • Judy Green, Contractor PAE/USCIS, Lee’s Summit, MO, (816) 916-3247, Professional
  • Khalid Asad, (913) 488-3014, Family Friend

Timeline

RFE Clerk

Brillient
09.2023 - 09.2023

Correspondence Clerk

Brillient
08.2023 - Current

TECS Clerk-2 – General Contractor

Pacific Architects And Engineers
10.2021 - 08.2023

High School Diploma -

Blue Springs South High School

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