Jasminn Spivey
Greenwood,MS
Summary
Reliable cashier with background in retail and customer service environments. Known for maintaining speed, accuracy and courtesy under pressure. Strengths include cash handling, POS systems operation, and exceptional customer interaction skills. Contribute to customer satisfaction improvement in previous roles by offering prompt, efficient service.
Overview
16
16
years of professional experience
Work History
Cashier
Wendy's
Greenwood, MS
11.2023 - 03.2024
- Balanced daily transactions on a computerized point-of-sale system.
- Issued receipts, refunds, credits or change due to customers.
- Followed company security procedures for handling large sums of money.
- Operated cash register efficiently and accurately, processed payments by cash, check, credit card, gift card or automatic debit.
Digital Shopper
Walmart
Greenwood, MS
08.2022 - 03.2023
- Provided technical support for customers who encountered issues while shopping online.
- Tracked performance indicators such as revenue growth and customer satisfaction scores over time.
- Built and maintained a digital database of shoppers' preferences and buying habits.
- Identified opportunities to enhance the user experience of customers when shopping online.
Team Associate
Bath & Body Works
Greenwood, MS
08.2022 - 10.2022
- Assessed customer feedback to improve services provided by the team.
- Advised customers on best practices when using products developed by the team.
- Assisted in the development of team strategies and goals.
- Monitored trends in customer satisfaction levels and identified opportunities for improvement.
Factory Line Worker
ADP
Grenada, MS
01.2022 - 04.2022
- Maintained records of production output and downtime.
- Operated machinery to package and assemble products.
- Collaborated with other workers to ensure efficient workflow.
- Participated in team meetings and provided feedback on performance.
- Checked quality of products for defects and discrepancies.
Certified Nursing Assistant
Bay Area Hospital
Coos Bay, OR
09.2021 - 11.2021
- Turned and repositioned bedridden patients on a regular schedule to prevent bedsores.
- Answered call lights promptly and responded to patient needs accordingly.
- Provided emotional support to patients and families during difficult times.
- Responded quickly to emergency situations involving sudden illness or injury.
- Observed patients for any changes in their physical or mental condition.
- Took temperature readings orally or rectally as instructed by the RN or MD.
Certified Nursing Assistant
Riverview Nursing Home
Greenwood, MS
11.2020 - 09.2021
- Turned and repositioned bedridden patients on a regular schedule to prevent bedsores.
- Answered call lights promptly and responded to patient needs accordingly.
- Provided emotional support to patients and families during difficult times.
- Responded quickly to emergency situations involving sudden illness or injury.
- Observed patients for any changes in their physical or mental condition.
- Took temperature readings orally or rectally as instructed by the RN or MD.
Certified Nursing Assistant
Greenwood County Hospital
Greenwood, MS
12.2018 - 09.2020
- Served meals to patients in their rooms and assisted with feeding when needed.
- Turned and repositioned bedridden patients on a regular schedule to prevent bedsores.
- Answered call lights promptly and responded to patient needs accordingly.
- Collected specimens for testing purposes upon request from physicians or nurses.
- Assisted patients with activities of daily living such as bathing, grooming, and dressing.
- Observed patients for any changes in their physical or mental condition.
Team Associate
Double Quick
Greenwood, MS
07.2018 - 10.2018
- Assessed customer feedback to improve services provided by the team.
- Advised customers on best practices when using products developed by the team.
- Assisted in the development of team strategies and goals.
- Monitored trends in customer satisfaction levels and identified opportunities for improvement.
Server
Market Place Shopping Centre
Greenwood, MS
02.2014 - 10.2016
- Performed opening and closing duties such as setting up the dining area, restocking supplies.
- Delivered food orders promptly and courteously.
- Checked food before serving it to customers.
- Upheld high standards of sanitation in accordance with health department regulations.
- Provided excellent customer service to ensure satisfaction.
- Collaborated with other restaurant staff members to ensure efficient operations within the restaurant environment.
- Stayed informed about daily specials, new menu items, promotions.
Carhop Server
Sonics Drive In
Greenwood, MS
06.2012 - 10.2013
- Provided excellent customer service by addressing customer concerns promptly and efficiently.
- Ensured that all orders were accurate and complete before serving them to customers.
- Stocked supplies such as condiments, utensils, napkins, straws. in designated areas.
Carhop Server
Sonics Drive In
Greenwood , MS
08.2008 - 11.2008
- Provided excellent customer service by addressing customer concerns promptly and efficiently.
- Ensured that all orders were accurate and complete before serving them to customers.
- Stocked supplies such as condiments, utensils, napkins, straws. in designated areas.
- Followed proper procedures for operating kitchen equipment safely.
- Complied with sanitation regulations regarding safe handling of food products.
- Participated in regular training sessions on food safety practices.
Education
Certificate - Nursing Assistance
Mississippi Delta Community College
Moorhead, MS12-2019
GED -
Greenwood High School
Greenwood, MS05-2014
Skills
- Customer Service
- Cash Register Operation
- Customer Assistance
- Cash Handling
- Returns processing
- Payment Processing
- Drawer balancing
- Payment Collection
- ID Verification
Languages
English
Professional
Timeline
Cashier
Wendy's
11.2023 - 03.2024
Digital Shopper
Walmart
08.2022 - 03.2023
Team Associate
Bath & Body Works
08.2022 - 10.2022
Factory Line Worker
ADP
01.2022 - 04.2022
Certified Nursing Assistant
Bay Area Hospital
09.2021 - 11.2021
Certified Nursing Assistant
Riverview Nursing Home
11.2020 - 09.2021
Certified Nursing Assistant
Greenwood County Hospital
12.2018 - 09.2020
Team Associate
Double Quick
07.2018 - 10.2018
Server
Market Place Shopping Centre
02.2014 - 10.2016
Carhop Server
Sonics Drive In
06.2012 - 10.2013
Carhop Server
Sonics Drive In
08.2008 - 11.2008
Certificate - Nursing Assistance
Mississippi Delta Community College
GED -
Greenwood High School