Proven track record in benefits administration and claims management, exemplified at UPMC where I enhanced claims processing efficiency. Skilled in Microsoft Office and adept in team collaboration, I excel in driving results through effective communication and problem-solving. Achieved significant improvements in employee satisfaction and operational workflows.
Benefits analysis
Microsoft Office
Employee Relations
Benefits Administration
Verbal and written communication
Benefits Explanation
FMLA comprehension
Employee benefits laws
Leadership skills
Problem-solving abilities
Multitasking Abilities
Critical Thinking
Organizational Skills
Team Collaboration
Active Listening
Effective Communication