Dedicated Phlebotomist/Medical Assistant with excellent customer service skills, seeks challenging position where i can support physicians and fellow team members. Seeking employment where i can utilize my multitasking, time management and people skills.
Overview
13
13
years of professional experience
Work History
Certified Nursing Assistant
Blueberry Hill Rehabilitation And Healthcare Center
03.2020 - Current
Managing and independently operating laboratory PSC.
Obtains blood specimens by performing venipunctures and finger sticks.
centrifuge blood samples.
Working with a large number of patients varying in age and health status.
Being friendly, courteous and sympathetic when it comes to working with patients.
Practicing infection control standards at all times when working with patients and equipment.
Placing orders to maintain proper inventory of necessary supplies.
Assisted nurses with wound care procedures ensuring proper healing processes took place.
Promoted independence in patients through walking exercises or assisting them with mobility devices like walkers or wheelchairs.
Contributed positively towards patient satisfaction scores by consistently providing exceptional care and addressing their concerns.
Enhanced team efficiency by promptly responding to call lights and reporting changes in patient condition to nurses.
Built rapport with patients and families, providing emotional support during difficult times.
Assisted patients with daily living activities for enhanced comfort and wellbeing.
Served as an advocate for each patient's needs during shift handoffs or interdisciplinary conferences with other healthcare professionals.
Maintained a clean, safe environment by sanitizing surfaces, changing linens, and disposing of waste properly.
Participated in fun group activities with patients to boost mood, improve overall memory, and provide light entertainment.
Cared for residents in assisted living facility and delivered high-quality support to meet needs.
Answered call lights and supported patient comfort and safety by adjusting bed rails and equipment.
Checked patient vitals such as temperature, blood pressure, and blood sugar levels.
Oversaw and maintained patients' rooms, group living areas, and nurse stations.
Promoted good oral and personal hygiene by aiding patients with shaving, bathing, and teeth brushing.
Assisted with feeding and monitored intake to help patients achieve nutritional objectives.
Helped patients with self-feeding and assisted feeding, based on individual needs.
Documented patient information and care activities in electronic health record.
Phlebotomist
St Franciscan Hospital For Children
11.2016 - Current
Obtained blood specimens by performing venipunctures and finger sticks. Collected patient information, entered data into computer programs, completed test request forms, verified orders and billing, file,d faxed and answered phones. Worked with a large number of patients varying in ages and health status. Utilized centrifuge to process blood specimens. My job was to be friendly, courteous and sympathetic when it to came to working with patients. I practiced infection control standards at all times when working with patients and equipment. Maintained daily, weekly and monthly temperature logs and daily wait times. Responsible for training new hires to office. I was the daily opener. Hired to open and set up the office prior to opening for the patients every morning.
Contributed to increased clinic efficiency by maintaining an organized inventory of phlebotomy supplies and equipment.
Collaborated with multidisciplinary healthcare teams to ensure high-quality diagnostic services for patients.
Maintained a clean and safe work environment, adhering to infection control policies and procedures.
Ensured timely test results by coordinating with medical staff for proper specimen handling and transport.
Assisted in training new phlebotomists, sharing expertise on proper technique and safety protocols.
Spoke with patient to gather information for lab records, reduce fear, or anxiety and optimize cooperation.
Packaged and shipped specimens to central lab daily.
Centrifuged blood samples as outlined in clinical protocols.
Stocked phlebotomy cart or carrier with appropriate supplies.
Organized daily work based on collection priority.
Reviewed and processed requisitions for laboratory tests.
Adhered to HIPAA standards and maintained patient confidentiality in all interactions.
Collected blood samples in accordance with laboratory protocols and regulations.
Monitored supply levels and placed orders for laboratory supplies.
Verified proper storage and transportation of specimens to laboratories.
Performed laboratory tests to assist physicians in diagnosis.
Conducted venipuncture and other CT procedures.
Collected blood samples using vacutainer tubes, tourniquets, syringes, butterfly needles, and straight needles.
Provided excellent customer service while verifying patient information and insurance at registration.
Increased patient satisfaction by providing efficient and accurate blood collection services.
Verified patients' identification for proper sample collection.
Developed and implemented strategies to improve phlebotomy processes.
Drew blood from veins by vacuum tube, syringe, or butterfly venipuncture methods.
Upheld HIPAA compliance through careful management of confidential patient records and lab results.
Mobile Phlebotomist
Faulkner Medical Lab
09.2011 - 09.2022
Answering heavy phones.
Obtaining and inputting patient information into EMR program.
Coordinated surgeries and procedures for patients for in-office/out-patient surgery.
Provided counseling for pre and post surgery care.
Performed all venipuncture and collected various specimens as necessary for clinical research studies conducted by the office.
Mitigated risks associated with improper specimen handling or contamination through thorough attention to detail during blood draw procedures.
Acted as a liaison between patients, healthcare providers, and laboratory staff by effectively communicating relevant information regarding test results or special requests.
Maintained a high level of accuracy in performing venipunctures for diverse patient populations, including infants, elderly patients, and those with challenging veins.
Improved efficiency with accurate and timely completion of blood draws and specimen labeling.
Promoted a safe working environment by consistently practicing proper infection control techniques and maintaining clean work areas.
Reduced wait times for patients by effectively managing daily schedules and appointments for mobile phlebotomy services.
Followed physician orders to correctly administer therapeutic phlebotomy.
Labeled transfer tubes and followed exact directions for handling and storing specimens for transport.
Collected blood samples using vacutainer tubes, tourniquets, syringes, butterfly needles, and straight needles.
Organized daily work based on collection priority.
Stocked phlebotomy cart or carrier with appropriate supplies.
Conducted venipuncture and other CT procedures.
Packaged and shipped specimens to central lab daily.
Assembled tourniquets, needles, and blood collection devices to prepare work trays.
Used personal protective equipment correctly to protect coworkers and patients.
Centrifuged blood samples as outlined in clinical protocols.
Monitored patients for reactions and verified sample quality.
Reviewed patient records for accuracy and completeness.
Drew blood from veins by vacuum tube, syringe, or butterfly venipuncture methods.
Reviewed and processed requisitions for laboratory tests.
Adhered to HIPAA standards and maintained patient confidentiality in all interactions.
Performed venipunctures, finger sticks and heel sticks for both adult and pediatric patients.
Verified patients' identification for proper sample collection.
Collected blood samples in accordance with laboratory protocols and regulations.
Verified proper storage and transportation of specimens to laboratories.
Assisted in training and onboarding new phlebotomists.
Monitored supply levels and placed orders for laboratory supplies.
Tracked collected specimens by initialing, dating, and noting times of collection.
Protected patients by following infection control, sharps disposal, and biohazardous waste disposal procedures.
Spoke with patient to gather information for lab records, reduce fear, or anxiety and optimize cooperation.
Validated blood and specimen collection orders, alerting nurses, or physicians of discrepancies between order and nursing station logs.
Education
High School Diploma -
College Blaise Pascal Haiti
Haitii,
09.1997
No Degree - Phlebotomist, CNA EKG
New Horizons Medical Institute
Mattapan, United States
05.2011
Skills
Sample checking
Advanced word processing
Complex problem solver
Excellent lab practices
Quality control procedures
Excellent phlebotomy skills
Team player
Hard worker
Eager learner
Skills
Infection control, insurance, inventory, managing, office skills, rehabilitation, answer multiple phone lines, ability to perform venipunctures on all ages and difficulty.
Timeline
Certified Nursing Assistant
Blueberry Hill Rehabilitation And Healthcare Center
03.2020 - Current
Phlebotomist
St Franciscan Hospital For Children
11.2016 - Current
Mobile Phlebotomist
Faulkner Medical Lab
09.2011 - 09.2022
High School Diploma -
College Blaise Pascal Haiti
No Degree - Phlebotomist, CNA EKG
New Horizons Medical Institute
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