Friendly Customer Service professional experienced working in diverse environments. Successful operating cash registers and maintaining a good rapport with customers. Genuine people-person with strong multitasking abilities.
*Greeted customers and their children upon entering the childcare facility, assisted customers with registration, scheduling appointments and checking in and out of facility, maintained a clean, safe, and organized childcare environment to enhance the customer experience, trained and mentored team members to enhance professional development and accountability in workplace, offered hands-on assistance to customers, assessing needs, and maintaining current knowledge of consumer preferences for their child(ren), oversaw daily cash reconciliations, ensuring accurate financial reporting, monitoring children's safety in the facility and engaging in active play with children in care.
* Served food and beverages promptly with attention to customer needs, maintained a clean and orderly dining area for an enjoyable guest experience, demonstrated strong multitasking skills by managing multiple tables simultaneously providing quality service, maintained clean and organized dining areas to uphold sanitation standards, bussed and reset tables to keep dining room and work areas clean and set positive tone for entire dining experience for incoming guests.
* Greeted customers entering store and responded promptly to customer needs, counted money in cash drawers at beginning and end of shifts to maintain accuracy, assisted customers with returns, refunds and resolving issues, resolved customer complaints, addressed customer needs and made product recommendations to increase sales and answered questions about store policies and addressed customer concerns.
*Greeted customers, processed food orders, answered customer questions, accepted payments ensuring accurate cash handling, maintained a clean and organized work environment, followed sanitation and safety procedures, helped stock and maintain product inventory.
Product and service knowledge
Customer Relations
Customer rapport
Money Handling