Seasoned Office Manager offering leadership experience in administrative positions. Well-versed in industry practices and procedures. Top-notch management abilities in financial, personnel and clerical areas.
Overview
6
6
years of professional experience
Work History
Business Office Manager
Ignite Medical Resorts
06.2023 - Current
Improved workflow efficiency by streamlining office processes and implementing new software solutions.
Managed financial operations for the business, ensuring accurate budgeting and timely invoice processing.
Developed and maintained strong relationships with vendors, negotiating contracts for cost savings and improved service quality.
Enhanced client relationships by consistently maintaining clear communication and promptly addressing concerns.
Achieved successful debt collection results by utilizing negotiation skills and developing customized payment plans.
Increased revenue recovery with timely follow-up on outstanding claims and appeals.
Maintained up-to-date knowledge of Medicaid regulations, ensuring full compliance in all billing practices.
Collaborated with healthcare providers to obtain necessary documentation for accurate billing and reimbursement.
Business Office Manager
Shawnee Gardens Health & Rehab
09.2022 - 06.2023
Improved workflow efficiency by streamlining office processes and implementing new software solutions.
Managed financial operations for the business, ensuring accurate budgeting and timely invoice processing.
Updated reports, managed accounts, and generated reports for company database.
Resolved financial discrepancies and customer billing issues with timely attention.
Maximized cash flow through optimal billing and collection processes.
Coordinated with vendors and suppliers to facilitate timely payments.
Developed and maintained strong relationships with vendors, negotiating contracts for cost savings and improved service quality.
Enhanced client relationships by consistently maintaining clear communication and promptly addressing concerns.
Achieved successful debt collection results by utilizing negotiation skills and developing customized payment plans.
Enhanced Medicaid eligibility determinations by thoroughly analyzing applicants'' financial and personal information.
Reduced errors in eligibility decisions with meticulous attention to detail and thorough documentation of applicant information.
Business Office Manager
Stratford Commons Rehabilitation
03.2022 - 08.2022
Improved workflow efficiency by streamlining office processes and implementing new software solutions.
Managed financial operations for the business, ensuring accurate budgeting and timely invoice processing.
Coordinated staff schedules, adjusting workloads to maximize productivity and meet deadlines.
Developed and maintained strong relationships with vendors, negotiating contracts for cost savings and improved service quality.
Streamlined billing processes for increased efficiency and reduced errors through meticulous organization.
Maintained up-to-date customer records with accurate contact information, ensuring timely invoice delivery.
Expedited payment collection by consistently following up on overdue accounts and sending payment reminders.
Enhanced Medicaid eligibility determinations by thoroughly analyzing applicants'' financial and personal information.
Achieved timely resolution of cases, conducting comprehensive reviews and maintaining close communication with applicants.
Payroll Clerk/Administrative Assistant
Stratford Common Rehabilitation
02.2018 - 03.2022
Streamlined payroll processing by implementing efficient data entry and verification procedures.
Ensured accurate payment distribution for employees by diligently reviewing timecards and attendance records.
Reduced payroll discrepancies by conducting thorough audits and reconciliations of employee records.
Assisted new hires with onboarding paperwork related to direct deposit setup, tax forms, and benefit enrollment.
Managed garnishments and levies in accordance with legal requirements, ensuring proper withholding from employee wages.
Maintained a well-organized reception area with updated materials, contributing to a welcoming environment for visitors.
Streamlined front desk operations for increased efficiency by effectively managing phone calls, emails, and walk-in clients.
Assisted in the planning of office events and meetings, ensuring smooth execution and positive outcomes.
Provided administrative support to staff members by handling correspondence, filing documents, and managing office supplies inventory.
Streamlined call flow processes for more efficient response times and increased productivity.