Sociable Server offering 4 years of experience delivering friendly, prompt service to customers. Skillful in making personalized menu recommendations and managing closing duties. In-depth knowledge of POS system operations and food safety and sanitation regulations.
Overview
7
7
years of professional experience
1
1
Certification
Work History
Server
Sonnys Real Pit BBQ
Thomasville, GA
08.2023 - Current
Assisted in training new servers.
Provided excellent customer service to ensure satisfaction.
Provided exceptional service to high volume of daily customers.
Checked with customers to determine satisfaction with meals, promptly taking action to correct problems.
Took orders from customers accurately and in a timely manner.
Satisfied customers by topping off drinks and offering condiments, napkins and other items.
Delivered food orders promptly and courteously.
Prepared checks, itemizing total meal costs and taxes.
Developed rapport with guests and assisted in generating repeat business by providing exceptional customer service.
Communicated effectively with kitchen staff regarding customer allergies or special requests.
Front of House Manager
Cotton Patch Cafe
Denton, TX
04.2021 - 08.2023
Checked with guests to get feedback on food served, resolve issues, bring additional items and refill beverages.
Explained goals and expectations required of trainees.
Conducted regular inventory checks of stock levels in order to maintain adequate supply levels.
Resolved customer complaints in a professional manner.
Supervised activities of dining room staff to maintain service levels and support guest needs.
Trained front-of-house staff on restaurant policies and procedures, guest service techniques and communication skills to promote positive experiences.
Facilitated daily team meetings to discuss promotions, issues, service standards and team collaboration.
Delivered high level of quality service to each patron, resulting in consistent, positive feedback from guests.
Distributed food to service staff for prompt delivery to customers.
Supervised the performance of waitstaff to ensure they were providing excellent service to customers.
Assisted staff by serving food and beverages or bussing tables.
Assistant Manager
Domino's Pizza
Denton, TX
06.2017 - 05.2023
Ensured compliance with safety regulations and company policies.
Maintained up-to-date knowledge of company products and services.
Provided leadership, insight and mentoring to newly hired employees to supply knowledge of various company programs.
Directed and led employees, supervising activities to drive productivity and efficiency.
Implemented training processes for newly hired employees and supervised department managers, shift leads and production personnel.
Remained calm and professional in stressful circumstances and effectively diffused tense situations.
Completed inventory audits to identify losses and project demand.
Organized schedules, workflows and shift coverage to meet expected business demands.
Communicated regularly with customers to gain insights into their needs.
Direct Support Professional
Denton State Supported Living Center
Denton , TX
03.2022 - 08.2022
Supervised medication administration, personal hygiene and other activities of daily living.
Monitored health and well-being of clients and reported significant health changes.
Monitored clients' activity levels and helped prevent sedentary behavior.
Provided direct care to individuals with intellectual and developmental disabilities, fostering activities of daily living.
Followed care plan and directions to administer medications.
Maintained clean and well-organized environment for client happiness and safety.
Monitored individuals' behaviors, documented observations, reported any changes or concerns to supervisor.
Tracked and reported clients' progress based on observations and conversations.
Documented current patient information to update vital signs, behaviors, and eating habits.
Helped clients get in and out of beds and wheelchairs.
Education
Some College (No Degree) - Psychology
Arkansas Fort Smith
Fort Smith, AR
Some College (No Degree) - Criminal Justice
Temple College
Temple, TX
Some College (No Degree) - Psychology
Thomas University
Thomasville, GA
Skills
Table Bussing
Food Running
Food Delivery
Strong Work Ethic
Dining Customer Service
Order Accuracy
Cash Handling
Menu Memorization
High-Volume Dining
POS Operation
Exceptional Customer Service
Food Safety Understanding
Professional Appearance
Check Payment Processing
Affiliations
Play basketball in college right now
full time student
Certification
CPR certified
First Aid certified
TABC
Food handlers
References
References available upon request.
Timeline
Server
Sonnys Real Pit BBQ
08.2023 - Current
Direct Support Professional
Denton State Supported Living Center
03.2022 - 08.2022
Front of House Manager
Cotton Patch Cafe
04.2021 - 08.2023
Assistant Manager
Domino's Pizza
06.2017 - 05.2023
Some College (No Degree) - Psychology
Arkansas Fort Smith
Some College (No Degree) - Criminal Justice
Temple College
Some College (No Degree) - Psychology
Thomas University
CPR certified
First Aid certified
TABC
Food handlers
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