Jasmyn Wallace
DURHAM,NC
Summary
Results-driven professional with a strong background in coaching and customer service. Proven ability to develop targeted training programs, enhance communication, and cultivate teamwork, leading to improved player performance and competitive success.
Hardworking Shift Leader gifted at reviewing team tasks to assure quality. Engaging and personable coach and employee trainer successful at maximizing team productivity. Consistently recognized for hard work, attention to detail and goal achievement.
Overview
4
4
years of professional experience
Work History
Volleyball Coach
Durham School of Arts
Durham, NC
06.2026 - Current
- Developed comprehensive training programs to enhance players' skills and teamwork.
- Analyzed player performance data to identify areas for improvement and tailored coaching strategies accordingly.
- Organized and conducted regular practice sessions, focusing on skill development and game strategy execution.
- Fostered a positive team culture that encouraged communication, collaboration, and sportsmanship among athletes.
- Evaluated team performance post-competition to refine training methodologies and improve future outcomes.
- Provided guidance and mentorship to volleyball athletes to help reach full potential.
- Established relationships with parents and stakeholders to promote team initiatives and support player development.
Shift Leader
Dunkin Donuts
Durham, NC
07.2022 - Current
- Trained and mentored new team members on best practices and operational procedures.
- Supervised daily operations to ensure efficient workflow and adherence to service standards.
- Monitored team performance, providing feedback to enhance productivity and customer service quality.
- Resolved customer complaints promptly, ensuring satisfaction and loyalty through effective communication.
- Trained new employees and delegated daily tasks and responsibilities.
- Maintained a clean and safe work environment while ensuring all employees adhered to safety guidelines and protocols.
- Completed cash and credit card transactions accurately using POS software.
- Oversaw daily cash handling procedures, maintaining accurate records and minimizing discrepancies.
- Maintained clean and well-organized production areas to avoid violations or unnecessary work delays due to hazards or inefficient layouts.
- Enforced company policies and regulations with employees.
- Served as a reliable point-of-contact for upper management when needed, effectively communicating any issues or successes from daily operations.
Assistant Volleyball Coach
Jammers Volleyball Club
Durham, NC
09.2022 - 04.2026
- Developed and implemented training programs to enhance player skills and team coordination.
- Analyzed game footage to identify areas for improvement and strategic adjustments.
- Organized and led team practices focused on skill development, teamwork, and competition readiness.
Education
High School Diploma -
Orange High School
Hillsborough, NC06-2022
Skills
- Strong Verbal and written communication
- Basic PC and data entry skills
- Financial transaction management
- Attention to detail
- Motivational leadership style
- Skills assessments
- Strategic planning
- Customer service
Timeline
Volleyball Coach
Durham School of Arts
06.2026 - Current
Assistant Volleyball Coach
Jammers Volleyball Club
09.2022 - 04.2026
Shift Leader
Dunkin Donuts
07.2022 - Current
High School Diploma -
Orange High School