Jasmyne Lee
Chicago,IL
Summary
Recent business and public administration graduate with 4 years of customer service, workforce and economic development, public affairs, data, and management analytics experience. Extensive experience in managing special projects, acting as a liaison with stakeholders, and analyzing business and policy requirements to propose operational improvements. Current public policy and administration doctoral candidate with a focus on enhancing government accountability and operational efficiency.
Overview
6
6
years of professional experience
1
1
Certification
Work History
Program Specialist
U.S. Office of Personnel Management
Chicago, IL
01.2025 - Current
- Ensure local agency directors in the Chicago region implement national outreach programs and White House initiatives by coordinating local resources through development of relationships with the city, state, and county government, as well as public and non-profit sector partnerships.
- Utilize understanding of Federal human resource laws, regulations, and OPM policies to ensure compliance with relevant statutes.
- Develop recommendations and written documents that support Federal Executive Board objectives.
- Deliver strategic recommendations through detailed analysis of diverse solutions and program data.
- Evaluate risks linked to programs or policies while recommending actionable resolutions.
- Develop methods to improve the accuracy, adequacy, and timeliness of disseminated information for senior Federal leaders.
- Design strategies addressing high-priority program concerns with measurable success on a Governmentwide level.
Management Analyst
U.S. Department of Housing and Urban Development
Chicago, IL
03.2023 - 12.2024
- Evaluated HUD COOP policies to identify gaps and inefficiencies.
- Acted as Regional Liaison for handling Freedom of Information Act (FOIA) and Congressional inquiries.
- Directed the rollout of new policies, gathering data and feedback from regional analysts on changes' operational impacts.
- Collaborated with National FOIA Office to execute Region V’s policy framework nationwide.
- Oversaw regional performance goal portfolio and assisted in creating annual performance report.
- Served as the Regional Lead for HUD’s Re-entry Initiative; Worked with internal and external stakeholders to make housing more accessible for citizens returning to society from incarceration.
- Collaborated with federal agencies on Region V’s Economic Mobility committee to provide housing, employment, mental health and education services for youth.
- Acted as analyst for Region V Regional Administrator and Deputy on HUD Secretarial initiatives.
- Prepared quarterly memorandums for the HUD National Equity Action Plan in collaboration with the Assistant Deputy Secretary.
- Assisted the Illinois Field Office Director with the Thriving Communities Technical Assistance (TCTA) Program by helping plan infrastructure and transit-oriented housing developments in disadvantaged communities through the Inflation Reduction Act and the Bipartisan Infrastructure Law.
- Assisted the Director of Region V’s Office of Davis-Bacon and Labor Standards (DBLS) with connecting to contractors, housing and community development industry groups, and construction laborers to support Section 3, workforce, employment and apprenticeship initiatives.
- Assisted with building interagency partnerships with federal agencies to successfully meet the needs of the communities and promote access to federal funds.
Manpower Planner
Illinois Department of Commerce and Economic Opportunity
Chicago, IL
01.2022 - 03.2023
- Provided technical assistance and compliance monitoring for 22 American Job Center grantees, ensuring 98% regulatory compliance.
- Assisted over 10,000 individuals with employment training programs, improving workforce development outcomes and achieving an 85% job placement rate.
- Provided rapid response, layoff aversion and other statewide activities associated with the Workforce Innovation and Opportunity Act (WIOA) and Trade Act programs for 635 employers in Northern Illinois.
- Coordinated with 202 employers who were contemplating reducing their labor force to find customized solutions for retention and layoff aversion; Resulted in 67 employers maintaining their labor force and averted 9,378 workers from being dislocated.
- Conducted workforce data analytics to assess labor market trends and improve job training programs, increasing program efficiency by 22%.
- Conducted presentations for dislocated workers on WIOA job-readiness training programs in partnership with Illinois Department of Employment Security, Illinois Department of Human Services, U.S. Department of Labor, and the Chicago Cook Workforce Partnership.
- Acted as liaison for the Office of the Governor and DCEO in executing a statewide economic development agenda.
- Coordinated 15 projects through the Rebuild Illinois Programs in collaboration with the Office of the Governor that helped create more than 1,800 construction jobs for the 2022 summer season.
- Assisted with the Illinois Fast‐Track Public Infrastructure (FTPI) project supporting an increase in construction jobs by creating public infrastructure improvement projects in communities impacted by COVID‐19.
- Assisted with the coordination of the Climate and Equitable Jobs Act (CEJA) Workforce Hubs Network Program in Illinois; assisted community-based organizations with training programs for jobs in the clean energy industry.
- Supported workforce development initiatives for job and skill training in electric and solar sectors under FEJA.
Financial Aid/Student Support Specialist
DeVry University
Addison, IL
01.2021 - 01.2022
- Delivered financial counseling and academic support to over 300 students, maintaining adherence to federal aid guidelines.
- Examined student accounts for ledger accuracy.
- Developed personalized education plans for students, improving retention and graduation rates by 12%
- Assisted students in navigating career development opportunities and workforce readiness programs, improving post-graduation employment rates by 18%
- Educated students and parents on all academic and Title IV financial aid programs, policies, and federal regulations.
Community Engagement and Client Support Intern
YWCA McLean County
Bloomington, IL
01.2019 - 08.2020
- Secured funding to provide sheltering and legal services to low-income women in minority communities and victims of domestic violence.
- Identified service gaps and conducted community outreach for additional resources for residents including housing, employment and health services.
- Conducted case management for 200+ program participants, connecting them with employment and workforce development resources.
- Collected and analyzed program data to measure community impact and program effectiveness, leading to a 15% increase in service efficiency.
Education
Doctor of Public Policy and Administration -
Walden University
12-2025
Master of Business Administration -
Keller Graduate School of Management
12.2022
Master of Public Administration -
Keller Graduate School of Management
05.2022
Bachelor of Science - Journalism
Illinois State University
08.2020
Skills
Regulatory Compliance
Policy Analysis & Adherence
Data Analytics & Performance Metrics
Training & Development
Data Management
Risk Assessment & Mitigation
Cross-functional Collaboration & Stakeholder Engagement
Certification
- FOIA Advanced Training on Federal Regulations, U.S. Department of Justice, 10/01/23
- Workplace Diversity, Equity, and Inclusion in Action, HUD, 07/01/24
- Accessibility and WCAG Compliance, HUD, 06/01/23
References
Available upon request.
Volunteer Experience
- Northern Illinois Food Bank, 02/01/24, Distributed food throughout the western Chicago suburbs, contributing to 5,000+ meals served.
- YWCA Chicago, 08/01/23, Provided housing and employment resources for women’s shelters, assisting 300+ individuals.
- Autism Speaks, 05/01/23, Advocate for autism-related policy initiatives, helping secure funding for community programs.
- Chicago City Treasurer’s Office, 01/01/23, Representative for financial literacy initiatives, educating 500+ residents on financial management.
Fellowships And Memberships
- Presidential Management Fellowship (PMF) Finalist, U.S. OPM, 2023-2024
- CXO Fellowship Program, U.S. Executive Office of the President, 2023-2024
- Pi Alpha Alpha, Global Honor Society for Public Affairs & Administration
- Delta Mu Delta, Business Fraternity
- The National Honor Society of Leadership and Success
Timeline
Program Specialist
U.S. Office of Personnel Management
01.2025 - Current
Management Analyst
U.S. Department of Housing and Urban Development
03.2023 - 12.2024
Manpower Planner
Illinois Department of Commerce and Economic Opportunity
01.2022 - 03.2023
Financial Aid/Student Support Specialist
DeVry University
01.2021 - 01.2022
Community Engagement and Client Support Intern
YWCA McLean County
01.2019 - 08.2020
- FOIA Advanced Training on Federal Regulations, U.S. Department of Justice, 10/01/23
- Workplace Diversity, Equity, and Inclusion in Action, HUD, 07/01/24
- Accessibility and WCAG Compliance, HUD, 06/01/23
Doctor of Public Policy and Administration -
Walden University
Master of Business Administration -
Keller Graduate School of Management
Master of Public Administration -
Keller Graduate School of Management
Bachelor of Science - Journalism
Illinois State University
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