Jasmyne Nance
Colorado Springs,CO
Summary
Self-motivated, reliable, and forward-thinking All-But-Dissertation PhD Candidate anticipated to graduate in December 2022 with a PhD in Psychology specializing in experimental and research psychology. Organized and dependable mental health professional with history of meeting company goals utilizing consistent and organized practices who is skilled in working under pressure and adapting to new situations and challenges to best enhance the organizational brand.
Overview
17
17
years of professional experience
1
1
Certification
Work History
Behavioral Health Specialist
UC Health at Memorial Hospital Central
Colorado Springs, CO
08.2020 - Current
- Facilitates assigned patient assessments, individual and group therapeutic activities including coaching milieu management, and case management and care coordination
- Systematically and continually assesses the patient's coping mechanisms in collaboration with the patient, care team and family
- Utilizes appropriate teaching methods and/or referrals to ensure patient/family psycho-educational needs are met
- Assesses, collaborates and coordinates patient's discharge planning needs and readiness for discharge with other members of the care team.
- Identify appropriate treatment resources and recommended patients for these services.
- Use EPIC Software to document patient information, progress notes and treatment plans.
- Implement and establish behavior strategies by setting rules, reiterating expectations and rewarding good behavior for up to 10 patients at a time.
- Train psychiatric ER staff on symptoms management and intervention strategies for clients with various behavioral issues.
- Observe and monitor client behavior and responses to treatment.
- Work collaboratively with other mental health professionals to provide consistent care and minimize diversion.
- Provide comprehensive case management services, created treatment plans and connected clients and families to appropriate resources.
- Consult with other staff members regarding treatment plans as deemed appropriate by team leader.
- Display sensitivity to cultural and linguistic needs of clients and families served.
- Develop goal-oriented psychoeducational and activity therapy groups to improve clients' level of functioning.
- Apply array of different methodologies to assist patients with therapy.
- Deliver client assessments for those struggling with addiction or relationship issues and implemented strategies based on client needs.
- Utilize positive uncertainty and multi-systemic family systems therapy to encourage clients and help to handle ambiguity, accept inconsistencies and trust intuition in decision-making.
Program Evaluator
Walden University
Minneapolis, MN
08.2020 - 11.2020
- Designed and developed data collection and program evaluation tools
- Conducted routine analysis on program process and outcome data
- Identified program improvement working closely with program staff,
- Consulted appropriate personnel as needed to facilitate ongoing process of program design, implementation, and revision, and developed data collection protocol and instrumentation necessary to conduct in-depth studies.
- Evaluated current processes to develop improvement plans.
- Compiled research data and gave professional presentations highlighting finds and recommended optimizations.
- Reviewed internal systems and organized training plans to address areas in need of improvement.
- Conducted thorough reviews of operations to devise and deploy improvement strategies.
- Gathered, documented, and modeled data to assess business trends.
- Evaluated diverse organizational systems to identify workflow, communication, and resource utilization issues.
- Created and optimized records management strategies to coordinate and protect information.
- Quickly learned new skills and applied them to daily tasks, improving efficiency and productivity.
- Demonstrated respect, friendliness, and willingness to help wherever needed.
Child Protection Psychotherapist
Savio House
Colorado Springs, CO
08.2019 - 04.2020
- Developed teaching curriculums
- Built relationships and work collaboratively with local non-profit agencies, public social services, and state policy makers to enhance their understanding and utilization of children’s services
- Reviewed and signed all Child and Family Plans of Care (Treatment Plans)
- Developed family strengths through the use of therapeutic treatments
- Participated in agency-based clinical supervision on a weekly basis
- Provided community resources to clients
- Attended court proceedings, submitted documents and offered testimony.
- Maintained case records and legal documentation.
- Responded to claims of abuse, neglect or safety concerns.
- Developed plans to strengthen family units.
- Visited homes, inspected surroundings and interviewed family members.
- Built solid and trusting rapport with children and families, fostering trust and communication to meet case needs.
- Interviewed individuals and families to assess needs and provide informational resources.
- Collaborated with community program leaders and advocates to make resources accessible to those in need.
- Completed home welfare checks to align with state and program guidelines.
- Reported child abuse in accordance with legal standards of mandatory reporters.
- Planned, promoted and managed parent workshops on assisting children in attaining academic success.
- Quickly learned new skills and applied them to daily tasks, improving efficiency and productivity.
- Carried out day-day-day duties accurately and efficiently.
- Demonstrated respect, friendliness and willingness to help wherever needed.
- Introduced meditation, guided imagery, and breathing techniques to patients and families.
- Documented client progress in confidential files.
- Guided clients in development of skills and cognitive behavioral therapy techniques.
- Worked with interdisciplinary treatment team to develop treatment plans.
- Counseled up to 10 patients weekly with issues such as mood disorders, PTSD and anxiety.
- Guided group therapy for birth parents of clients with focus on self-advocacy, self-healing and empowerment.
- Advocated for placement of patients into community-based treatment settings.
- Partnered with multi-disciplinary treatment team as subject matter expert on psychosocial treatment of patients.
- Deployed implementation guides for evidence-based interventions.
Floor Supervisor
Family Support Center for Autism Services
Colorado Springs, CO
02.2019 - 08.2019
- Work alongside Board Certified Behavioral Analysts to develop behavior plans for children on the Autism Spectrum
- Manage crisis situations of clients in a safe and private manner by utilizing and implementing PCM interventions
- Delegating administrative tasks to Registered Behavior Technicians
- Assisting and instructing Registered Behavior Technicians to safely implement crisis procedures during client escalations and crises
- Collect and analyze patient data to establish patterns and predict behaviors
- Coached employees and trained on methods for handling various aspects of ABA, complicated issues and difficult clients.
- Offered hands-on assistance to customers, assessing needs and maintaining current knowledge of therapeutic preferences.
- Oversaw employee performance, corrected problems and increased efficiency to maintain productivity targets.
- Met with the clinical director to discuss work plans and develop enhancements and strategies to achieve operational objectives.
- Evaluated work of over 45 floor employees to improve performance.
- Reduced employee turnover with hands-on leadership and coaching.
- Held 1hour team meetings to gain feedback, provide updates and set policies.
- Applied strong leadership talents and problem-solving skills to maintain team efficiency and organize workflows.
- Handled customer complaints, resolved issues and adjusted policies to meet changing needs.
- Maintained compliance with company policies, objectives and communication goals.
- Maintained clean and well-organized production areas to avoid violations or unnecessary work delays due to hazards or inefficient layouts.
- Developed training, task and process guidelines and communicated clear and concise directions to employees.
- Mentored newly hired employees on operating equipment and safety and developed training manual to use for reference.
- Interviewed, hired and trained new employees for production positions.
- Adjusted job assignments and schedules to keep pace with dynamic business needs, factoring in processes, employee knowledge and customer demands.
- Introduced team reinforcements and goals to enhance productivity and improve employee morale.
Registered Behavior Technician
Family Support Center, Autism Services
Colorado Springs, CO
11.2017 - 08.2019
- Implement behavior plans designed by Board Certified Behavior Analysts for children on the Autism Spectrum
- Manage crisis situations of clients in a safe and private manner by applying PCM procedures
- Maintained client dignity and confidentiality in compliance to HIPPA guidelines
- Collected data during one on one sessions to further analyze, graph, and predict changes in behavior/skills
- Learned specialized behavior approaches to implement behavioral strategies.
- Kept accurate records by documenting progress and adhering to prescribed behavior plan.
- Supported client using principles of applied behavior analysis.
- Collaborated with client's support system and other allied specialists to implement positive interventions.
- Promoted positive interactions of children with ADHD, Autism and oppositional defiance behavior by using visual supports, simplifying communication and utilizing stress scales to turn emotions into concrete concepts.
- Worked as part of collaborative team to address changing needs of children and families.
- Exercised physical dexterity to safely implement crisis management interventions and therapeutic holds.
- Offered active guidance to families adjusting to life with loved one on autism spectrum.
- Provided responsive communication by phone and email to answer general and pressing questions.
- Charted on each patient daily.
Level 4 Therapy Leader
Family Support Center
Colorado Springs, CO
08.2018 - 02.2019
- Onboarding to speed up the process of bringing on new hires and speed up the process of redeploying existing employees into new lines of work, in addition to give employees/mentees the opportunity to be better and more productive than either could be individually.
- Quickly learned new skills and applied them to daily tasks, improving efficiency and productivity.
- Carried out day-day-day duties accurately and efficiently.
- Demonstrated respect, friendliness and willingness to help wherever needed.
- Worked flexible hours; evening and weekend shifts.
- Performed duties in accordance with applicable standards, policies and regulatory guidelines to promote safe working environment.
- Maintained energy and enthusiasm in fast-paced environment.
- Proved successful working within tight deadlines and fast-paced atmosphere.
- Used critical thinking to break down problems, evaluate solutions and make decisions.
- Developed and maintained courteous and effective working relationships.
- Applied superior negotiation, communication and conflict management skills to facilitate effective discussions.
- Planned group and individual activities to promote improvements in function and integration for clients with both low magnitude and high magnitude behaviors.
VOLUNTEER
Church For All Nations
Colorado Springs, CO
01.2008 - 01.2019
- Served families within the community throughout the year in addition to serving the church body during services and events
- Worked for the church’s food pantry and goods donation drives.
- Assisted with special events or programs.
- Maintained clean, neat and operational facilities to serve program needs.
- Used strong interpersonal communication skills to convey information to others.
- Supported engaging, fun and smooth-running events by helping with organization and planning.
- Greeted visitors and answered questions about program, requirements and opportunities.
- Volunteered with groups and organizations to help make measurable differences for program recipients.
- Coordinated food, clothing and household items for disadvantaged individuals and families.
- Met with other volunteers and program leaders to discuss new service opportunities.
- Coordinated work of project dedicated to raise awareness of need, applying strong project and team leadership to enhance success.
Undergraduate Intern
North Range Behavioral Health
Greeley, CO
08.2016 - 12.2016
- Assisted Case Managers with clients
- Scheduled appointments and filing medical charts while following HIPPA guidelines
- Did client intakes and obtaining client background information
- Discussed client mental health statuses
- Evaluated the client’s situation while providing them with additional services to help them in their success
- Did in home visits with clients
- Evaluated the clients’ wellbeing and any changes in behavior
- Ensured everything is being done to assist the client to achieve their goals
- Interacted with customers by phone, email or in-person to provide information.
- Delivered clerical support by handling range of routine and special requirements.
- Sorted and organized files, spreadsheets and reports.
- Collaborated in professional team to solve workflow issues.
- Produced high-quality documents, spreadsheets and presentations for internal and client-facing needs.
- Answered incoming telephone calls, took down messages and provided information.
Education
Doctorate of Philosophy - Psychology, Research
Walden University
Minneapolis, MN12.2022
Master of Philosophy - Psychology
Walden University
Minneapolis, MN05.2021
Master of Science - Mental Health And Wellness, Family Dynamics
Grand Canyon University
Phoenix, AZ04.2018
Bachelor of Arts - Psychology
University of Northern Colorado
Greeley, CO05.2017
Skills
- Technical Proficiency:
- Microsoft Office: Word, Access, Excel, PowerPoint; and PQMethod, AMOS, and SPSS Statistics Software
- Case Planning and Management
- Emotional Support
- Behavioral Health Electronic Health Records
- Crisis Situations
- Patient Data Management Systems
- Constructive Feedback
- Behavioral Intervention Plans (BIP)
- Individual Treatment Plan Supervision
- Behavioral Interviewing
- Cognitive Behavior Practices
- Administrative Support
Affiliations
Research Coordination - Monitored research activities under an Institutional Review Board (IRB) trained research consultant
Project Management - Successful completion of research projects
Develop and implement - Create qualitative research plans, including instrument development, participant selection and recruitment, pilot testing, transcribing, and analyzing data
Client Recruitment - Implemented an aggressive client outreach plan with training and mentoring of employees that resulted in an increase in client retention that exceeded goals
Maintains Poise - Manages difficult and stressful situations with a calm presence.
Resourceful - Open minded, self-assured, proactive, persistent, optimistic, and able to listen to others.
Certification
- Qualified Medication Administration Personnel
- Certified in Basic Life Support
- DORA Registered Psychotherapist
- Licensed in Psychological First Aid
- Certified in Quality Evaluation Designs (QED) in Program Evaluation
Timeline
Behavioral Health Specialist
UC Health at Memorial Hospital Central
08.2020 - Current
Program Evaluator
Walden University
08.2020 - 11.2020
Child Protection Psychotherapist
Savio House
08.2019 - 04.2020
Floor Supervisor
Family Support Center for Autism Services
02.2019 - 08.2019
Level 4 Therapy Leader
Family Support Center
08.2018 - 02.2019
Registered Behavior Technician
Family Support Center, Autism Services
11.2017 - 08.2019
Undergraduate Intern
North Range Behavioral Health
08.2016 - 12.2016
VOLUNTEER
Church For All Nations
01.2008 - 01.2019
Doctorate of Philosophy - Psychology, Research
Walden University
Master of Philosophy - Psychology
Walden University
Master of Science - Mental Health And Wellness, Family Dynamics
Grand Canyon University
Bachelor of Arts - Psychology
University of Northern Colorado
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