Highly motivated team player with a passion for helping others. I possess excellent organizational, communication, and customer service skills, along with providing individualized assistance and support. I'm experienced in delivering guidance and education on various topics such as academics, behavior management and technology. I am ready to learn and grow in a financial service environment as I have a solid understanding of customer needs and ability to handle inquiries effectively.
Overview
4
4
years of professional experience
Work History
Paraprofessional
Hillsborough County School District
09.2023 - Current
Oversaw students in classroom and common areas to monitor, enforce rules, and support lead teacher.
Improved classroom management by assisting teachers with behavioral interventions and monitoring student progress.
Supervised students during non-instructional periods such as lunch, recess, or field trips, ensuring safety at all times.
Fostered a positive learning environment by establishing strong rapport with students, parents, and faculty members.
Enhanced student support by delivering one-on-one and small group assistance in various subjects.
Delivered personalized educational, behavioral, and emotional support to individual students to enable positive learning outcomes.
Implemented behavior management techniques effectively to maintain a structured learning environment conducive to student success.
Promoted a respectful classroom culture by modeling appropriate behavior and reinforcing positive interactions among peers.
Kept classrooms clean, neat, and properly sanitized for student health and classroom efficiency.
Prepared instruction materials, constructed bulletin boards, and set up work areas.
Collaborated with teachers to develop and implement individualized education plans for students with special needs.
Banquet Server
Streamsong Golf Resort
10.2022 - 07.2023
Managed multiple tasks simultaneously while maintaining composure under pressure in fast-paced banquet environments.
Set up banquet tables and chairs based on event requirements.
Demonstrated exceptional teamwork by collaborating with fellow servers to maintain a smooth flow of service during large-scale events.
Completed post-event tasks such as cleaning, breakdown, and inventory management to prepare for future banquets efficiently.
Maintained customer satisfaction with timely table check-ins to assess food and beverage needs.
Adhered to all health and safety regulations while serving food and beverages.
Carried out professional service, retaining polite and friendly approach at all times.
Provided friendly, courteous service to create memorable moments for guests.
Answered guest questions about event plans and food service choices.
Responded to guest inquiries and requests promptly and courteously.
Performed opening and closing duties for banquet hall, following checklist to restock supplies and clean up all service areas.
Provided exceptional assistance in training new banquet servers, sharing valuable industry knowledge and best practices for efficient service delivery.
Restaurant Hostess
The Landing Bar & Grill
12.2020 - 05.2021
Demonstrated strong multitasking skills by handling telephone inquiries while attending to in-person guest needs seamlessly.
Handled high-pressure situations gracefully, managing multiple tasks simultaneously while maintaining a calm demeanor.
Answered customer questions about hours, seating, and menu information.
Maintained an organized waitlist for busy times, ensuring efficient seating of guests.