Jasmyne Robinson
Baldwin
Summary
Proactive and goal-oriented professional with excellent time management and problem-solving skills. Known for reliability and adaptability, with swift capacity to learn and apply new skills. Committed to leveraging these qualities to drive team success and contribute to organizational growth.
Overview
12
12
years of professional experience
1
1
Certification
Work History
Counselor, Student Health Services
The New School
06.2023 - Current
- Maintaining caseload of 8-10 per semester via telehealth and in person
- Providing brief counseling for undergrad and graduate students
- Maintaining accurate documentation for all clients
- Providing weekly individual supervision for PhD externs
- Gathering and communicating appropriate long-term referrals for students
- Handling hospitalizations and high-risk cases as needed
Senior Business Management Specialist, Actuarial Services
TIAA
03.2014 - 05.2023
- Supporting Chief Actuary & Senior Management team across the US
- Creating and maintaining organizational charts
- Assisting with coordination of travel schedules
- Managing several calendar schedules across senior management
- Organizing and submitting expense reports
- Coordinating all recurring meetings & producing meeting materials
- Coordinating catering needs for meetings when necessary
- Coordinating with IT on deployment and troubleshooting of all equipment
- Partnering with Human Resources Team
- On-boarding/Off-boarding of employees
- Assisting with mediation of employee relation issues
- Assisting with year-end performance process
- Coordinating of interview process for candidates
- Serving as liaison between hiring managers, HR business partners, and candidates throughout hiring process
- Collecting I-9 documents as needed
- Serving as lead on department committees/councils
- Continuous Improvement Council
- Coordinating monthly check ins to monitor progression of continuous improvement projects across department
- Culture Committee
- Assessing annual company-wide surveys & creating/monitoring department-wide action items
- Serving as space organizer for NY & Charlotte teams
- Serving as change champion for Actuarial Services team during renovation and restack adjustments in New York & Charlotte buildings
- Organized appropriate seating for actuarial team in interim space
- Served as liaison between Actuarial department and Facilities team throughout COVID-19 remote work environment
- Serving as a coordinator of annual Rating Agency meetings
- Gathering data for Rating Agency meeting material
- Coordinating schedules of Executive Committee members
- Serving as Business Continuity Planner
- Periodically updating business continuity plan for department
- Ensuring that emergency communication tool is tested quarterly
Education
Certificate of Advanced Study - Mental Health Counseling
Alfred University
12.2020
MSEd. - Counseling
Alfred University
06.2020
B.A. - Economics, Business Studies
New York University
05.2013
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New York University
Accra, Ghana01.2012
Skills
- Superior in handling highly confidential information
- Superior in verbal and written communication
- Advanced in MS Office (Word, PowerPoint, Excel)
- Advanced in Outlook
- Proficient in Oracle Procurement
- Counseling
- HIPAA
- Building rapport
- Multicultural competence
Accomplishments
Licensed Mental Health Counselor, NY
Licensed Professional Counselor, NJ & VA
Certification
- Licensed Mental Health Counselor (NY), 2023-03
- Licensed Professional Counselor (NJ, VA), 2025-10
Timeline
Counselor, Student Health Services
The New School
06.2023 - Current
Senior Business Management Specialist, Actuarial Services
TIAA
03.2014 - 05.2023
MSEd. - Counseling
Alfred University
B.A. - Economics, Business Studies
New York University
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New York University
Certificate of Advanced Study - Mental Health Counseling
Alfred University