Jasmyne Wassam
Glen Burnie,MD
Summary
Dynamic Building Management Specialist with extensive experience at the General Service Administration, excelling in contract management and facilities oversight. Proven track record in leading cross-functional teams, enhancing operational efficiency, and delivering cost-effective solutions. Adept at data analysis and fostering professional development, driving results in high-stakes environments.
Overview
7
7
years of professional experience
Work History
Building Management Specialist - GS-12
General Service Administration
Washington, DC , USA
06.2022 - Current
- Oversee operations and maintenance at New Executive Office Building and Jackson Place Townhomes.
- Serve as Contracting Officer Representative for custodial contract exceeding $11 million.
- Serve as Contracting Officer Representative for move support contract valued over $8 million.
- Assistant COR for O&M contract valued over $80 million.
- Conduct facility inspections and manage service requests efficiently.
- Process Reimbursable Work Authorizations, develope cost estimates, and reconcile transactions.
- Lead Computerized Maintenance Management System trainings to enhance team proficiency.
- Mentor Pathways Recent Graduates to support professional development.
- Coordinate above-standard tenant projects
- Manage project timelines and deliverables for various agency initiatives.
- Coordinate communication between departments for efficient workflow management.
- Prepare reports summarizing findings from program evaluations and assessments.
- Support leadership in decision-making through detailed data analysis and recommendations.
- Assisted in the recruitment process by conducting interviews with prospective candidates.
- Resolve customer complaints quickly and efficiently while maintaining a high level of professionalism.
- Draft written proposals outlining recommended changes in work processes or operations.
- Evaluate employee performance against established goals, providing coaching as needed.
- Facilitate meetings between various departments to discuss project progress and brainstorm new ideas.
- Provided guidance and support to management staff in developing, implementing, and evaluating policies, procedures, and strategies.
- Collaborate with a cross-functional team to design new training programs that meet organizational objectives.
Acting Supervisory Building Manager - GS-13
General Service Administration
Washington, USA
06.2025 - 10.2025
- Supervised operations and maintenance at New Executive Office Building, Jackson Place Townhomes, Winder Building, and 1724 F Street.
- Led team of four employees, assigning projects and overseeing daily operations.
- Approved payroll and authorized spending up to $2,500 for services and $10,000 for goods.
- Met regularly with executives to address building needs and operational priorities.
- Ensured contract compliance while providing guidance on service delivery.
- Supported professional development initiatives for team members.
- Managed safety inspections to maintain compliance with federal regulations.
- Collaborated with staff to promptly resolve tenant concerns and facility issues.
Assistant Project Manager
Heritage Contracting
Suitland, USA
05.2021 - 06.2022
- Managed maintenance tickets, averaging 60 weekly, ensuring prompt resolution and service efficiency.
- Coordinated third-party vendors to define project scopes and track schedules, budgets, and costs.
- Drafted agreements, led meetings with Building Managers, and maintained comprehensive project documentation.
- Created Standard Operating Procedures (SOPs) to enhance operational consistency across projects.
- Developed cost estimates for construction projects, aligning financial expectations with defined scopes.
- Supported communication between contractors, clients, and internal teams to foster collaboration.
- Monitored project progress and tracked deliverables to ensure timely task completion within budget.
- Provided administrative support to Project Manager, facilitating smooth project execution.
Administrative Assistant III
CeleraPro
Suitland, USA
01.2019 - 04.2021
- Created Standard Operating Procedures for Administrative Assistants supporting Customer Service and Building Managers.
- Prepared Daily Facility Report in Microsoft Excel for GSA Management and Census Executives.
- Input maintenance service requests and monthly planned maintenance reports for Building Engineers.
- Coordinated contractor applications for GSA HSPD-12 Badge Clearance and Census Security Clearance.
- Developed project plans including scope of work, cost estimates, and timelines for Summit Facility Maintenance.
- Formulated project plans with detailed scope, costs, and performance periods for NVE, Inc.
- Designed project plans encompassing scope, predicted costs, and projected timelines for Star Contract Services.
- Managed RWA tracking system, processed GSA Reimbursable Work Authorizations, and provided status updates.
Education
Some College (No Degree) - Business Administration And Management
University of Maryland Global Campus
Hyattsville, MDSkills
- Facilities and operations management
- Contract management
- Project management
- Vendor management
- Cost estimation
- Customer service
- Data analysis
- Cross-functional collaboration
- Performance evaluation
- Federal systems expertise (Pegasys, eRETA, EASi, CMMS, Building Automation Systems)
- Training and SOP development
- Leadership and mentorship
References
- Stephen Waddy, General Service Administration - Operations Coordinator, 202-395-2234, stephen.waddy@gsa.gov
- Robert Byrd, General Service Administration - Building Management Specialist, 202-695-5205, robert.byrd@gsa.gov
- Chelle James, National Security Agency - IT Specialist, 240-319-1895, jameschelle230@gmail.com
Program Expertise
- Acquisition Database
- Building Automation Systems
- CMMS (Computerized Maintenance Management System)
- Kahua (Project Management Application)
- Time and Attendance Database
- ERETA (Reimbursable Work Authorization Entry & Tracking Application)
- Pegasys Financial System
- Google and Microsoft Office
Job Related Coursework And Training
- Business Management
- Academic Writing II
- Concepts & Apps of Info Tech
- COR (Contracting Officer's Representative) Level II
- Facilities Management Certification (DAU)
- Service Acquisition
- HSPD-12 Requesting Officials Roles and Responsibilities Course
Affiliations
Federal Real Property Association
Timeline
Acting Supervisory Building Manager - GS-13
General Service Administration
06.2025 - 10.2025
Building Management Specialist - GS-12
General Service Administration
06.2022 - Current
Assistant Project Manager
Heritage Contracting
05.2021 - 06.2022
Administrative Assistant III
CeleraPro
01.2019 - 04.2021
Some College (No Degree) - Business Administration And Management
University of Maryland Global Campus