Summary
Overview
Work History
Education
Skills
Human Resource Experience
Professional Development
Timeline
Generic

JASON A. CEGIELSKI

Chester,NJ

Summary

Human Resources leader with extensive experience at Verizon, excelling in strategy execution and workforce planning. Proven track record in policy development and strong communication skills, driving operational excellence and employee engagement initiatives. Adept at leading HR transformations and fostering collaborative relationships with executive teams to achieve organizational goals.

Overview

28
28
years of professional experience

Work History

Human Resources Sr Director – HR Business Partner

VERIZON
Basking Ridge, NJ
04.2011 - 03.2025
  • Lead an HR Business Partner team responsible for supporting Verizon’s Engineering organization.
  • Provide guidance and trusted counsel to executive leaders and their leadership teams on matters of workforce planning, talent management, succession planning, organizational design, and employee engagement.
  • Deliver operational excellence in HR initiatives (performance reviews, performance management, compensation planning, talent management, force reductions, etc.) in alignment with business goals and strategies.
  • Partner with Employee Relations/Labor Relations/Legal on matters concerning workplace accommodations, ethics issues, discipline, and terminations.
  • Provide Change Leadership supporting business transformation initiatives.

Human Resources Sr Director – Global HR Contact Operations

VERIZON
Denver, CO
01.2009 - 04.2011
  • Oversaw global HR Contact Center Operations to include the United States; Hong Kong serving APAC; United Kingdom serving EMEA; and Argentina serving LATAM.
  • Established a comprehensive 'single point of contact' HR Service Delivery model providing HR consultation regarding payroll, LOA’s, compensation, policy, local labor law, employee relations, severance, and HR transactions.
  • Created metrics based SLA’s (ASA, TTR) to ensure consistent communications and delivery of services whether support is provided via phone, email or chat and implemented an HR Knowledgebase system allowing for cross-regional HR support.

Regional Human Resources Sr Manager – Employee Relations

VERIZON
Basking Ridge, NJ
05.2007 - 01.2009
  • Managed the West/Central U.S. Region of Employee Relations consultants who provided employee relations support to 7,500 employees in 23 states.
  • Coordinated and conducted investigations resulting from employee initiated contacts with the Employee Relations Office, Ethics Office, or via Executive Escalations.
  • Developed and implemented human resources policies and procedures.
  • Ensured consistency in corrective action administration and terminations.
  • Oversaw regional company responses to EEO/Agency/Legal charges to include oversight of investigations and development of written position statements.
  • Partnered with various stake holders to include HR Business Partners, Legal, Security, Ethics Office, Compliance, and other HR functional teams.

Sr Employee Relations Consultant

VERIZON
Basking Ridge, NJ
02.2005 - 04.2007
  • Coordinated and conducted investigations originating out of contacts to Employee Relations & Ethics.
  • Analyzed and ensured resolution of difficult and complex employee relations issues.
  • Investigated and responded to EEO/Agency discrimination charges submitting Position Statements on behalf of the Company.
  • Completed investigative documentation detailing the facts of the investigation and recommendations for resolution and case determination.
  • HR policy development and ongoing policy review and compliance.

HR Manager

VERIZON
Basking Ridge, NJ
04.2004 - 02.2005
  • Created and implemented a centralized HR team responsible for providing employee relations consultation to managers, employees, and field HR.
  • Team reviewed and offered comprehensive explanations, clarification and interpretation of HR policies and practices for managers and employees ensuring consistent application and communication of policies.
  • HR Management Resource Training for all new leadership positions.

HR Generalist

VERIZON
Basking Ridge, NJ
10.2002 - 04.2004
  • Served as HR Generalist to a call center client base.
  • Routinely assisted line management with resolving employee relation issues, conducting investigations, and ensured performance management practices were consistently applied.
  • Facilitated ongoing HR training for management on HR policies, employment law and employment practices to ensure legal compliance and reduce exposure to the organization.
  • Provided consultation in the areas of employment law, FMLA, ADA, AA, COBRA, FLSA, etc.

Part-Time Psychology Instructor

Community College of Denver
Denver, CO
08.1999 - 05.2003
  • Delivered engaging lectures on psychological concepts and theories.
  • Facilitated classroom discussions to enhance student understanding and participation.

HR Trainer / HR Projects

VERIZON
Basking Ridge, NJ
07.2001 - 10.2002
  • Promoted organizational, departmental, and personal growth through training and development programs utilizing various learning techniques and adult learning principles.
  • Provided policy, process, and HRIS training to the HR Service Center, field HR, and management.
  • Developed and enhanced specialized training curricula for company specific systems, processes, and policies to include the topics of new hire administration, payroll, benefits, customer service, leadership & management development, severance, and HRIS.
  • Engaged in large-scale corporate HR projects to include acquisition and severance activities.

HR Supervisor

VERIZON
Basking Ridge, NJ
07.2000 - 07.2001
  • Supervised a team of HR professionals in the HR Records & Helpdesk Administrative Services team.
  • Responsible for the processing & maintenance of all HR personnel documents / files for employees.
  • Managed two HR Helpdesks for HR records requests and employment verification requests.
  • Provided project management for numerous HRIS / HRR projects.

Operations Manager – Student Affairs Division

Auraria Higher Education Center
Denver, CO
07.1997 - 07.2000
  • Managed the administration and supervision of student service areas in the Student Union.
  • Coordinated grant funded building projects, which included management of project funds and expenditures, planning & estimating, and initiation and tracking of contracts & agreements for Student Union improvements.

Education

Master of Arts - Counseling Psychology

University of Colorado at Denver
Denver

Bachelor of Arts - Sociology

University of Colorado at Colorado Springs
Colorado Springs

Skills

  • Broad HR knowledge
  • Strategy execution
  • Strong communication skills
  • Leadership skills
  • Workforce planning
  • Policy development

Human Resource Experience

  • VERIZON, Basking Ridge, NJ, 07/01/00, 03/31/25, Retired, Human Resources Sr Director – HR Business Partner, 04/01/11, 03/31/25, Lead an HR Business Partner team responsible for supporting Verizon’s Engineering organization., Provide guidance and trusted counsel to executive leaders and their leadership teams on matters of workforce planning, talent management, succession planning, organizational design, and employee engagement., Deliver operational excellence in HR initiatives in alignment with business goals and strategies., Partner with Employee Relations/Labor Relations/Legal on matters concerning workplace accommodations, ethics issues, discipline, and terminations., Provide Change Leadership supporting business transformation initiatives., Human Resources Sr Director – Global HR Contact Operations, 01/01/09, 04/30/11, Oversaw global HR Contact Center Operations to include the United States; Hong Kong serving APAC; United Kingdom serving EMEA; and Argentina serving LATAM., Established a comprehensive 'single point of contact' HR Service Delivery model providing HR consultation regarding payroll, LOA’s, compensation, policy, local labor law, employee relations, severance, and HR transactions., Created metrics based SLA’s to ensure consistent communications and delivery of services., Regional Human Resources Sr Manager – Employee Relations, 05/01/07, 01/31/09, Managed the West/Central U.S. Region of Employee Relations consultants who provided employee relations support to 7,500 employees in 23 states., Coordinated and conducted investigations resulting from employee initiated contacts., Developed and implemented human resources policies and procedures., Ensured consistency in corrective action administration and terminations., Sr Employee Relations Consultant, 02/01/05, 04/30/07, Coordinated and conducted investigations originating out of contacts to Employee Relations & Ethics., Analyzed and ensured resolution of difficult and complex employee relations issues., Investigated and responded to EEO/Agency discrimination charges., HR Manager, 04/01/04, 02/28/05, Created and implemented a centralized HR team responsible for providing employee relations consultation., Team reviewed and offered comprehensive explanations of HR policies and practices., HR Generalist, 10/01/02, 04/30/04, Served as HR Generalist to a call center client base., Assisted line management with resolving employee relation issues., HR Trainer / HR Projects, 07/01/01, 10/31/02, Promoted organizational, departmental, and personal growth through training and development programs., Provided policy, process, and HRIS training to the HR Service Center., HR Supervisor, 07/01/00, 07/31/01, Supervised a team of HR professionals in the HR Records & Helpdesk Administrative Services team., Responsible for the processing & maintenance of all HR personnel documents.
  • Auraria Higher Education Center, Denver, CO, 07/01/97, 07/31/00, Operations Manager – Student Affairs Division, Managed the administration and supervision of student service areas in the Student Union., Coordinated grant funded building projects.
  • Community College of Denver, Denver, CO, 08/01/99, 05/31/03, Part-Time Psychology Instructor

Professional Development

SHRM Member, 2001, Master of Arts in Counseling Psychology, University of Colorado at Denver, Bachelor of Arts in Sociology, University of Colorado at Colorado Springs

Timeline

Human Resources Sr Director – HR Business Partner

VERIZON
04.2011 - 03.2025

Human Resources Sr Director – Global HR Contact Operations

VERIZON
01.2009 - 04.2011

Regional Human Resources Sr Manager – Employee Relations

VERIZON
05.2007 - 01.2009

Sr Employee Relations Consultant

VERIZON
02.2005 - 04.2007

HR Manager

VERIZON
04.2004 - 02.2005

HR Generalist

VERIZON
10.2002 - 04.2004

HR Trainer / HR Projects

VERIZON
07.2001 - 10.2002

HR Supervisor

VERIZON
07.2000 - 07.2001

Part-Time Psychology Instructor

Community College of Denver
08.1999 - 05.2003

Operations Manager – Student Affairs Division

Auraria Higher Education Center
07.1997 - 07.2000

Master of Arts - Counseling Psychology

University of Colorado at Denver

Bachelor of Arts - Sociology

University of Colorado at Colorado Springs