Jason Adkins
Rock Hill,SC
Summary
Dynamic Quick Lane Manager at Capital Ford Inc. with a proven track record in team management and problem-solving. Recognized for enhancing client satisfaction through exceptional communication and attention to detail. Skilled in equipment operation and fostering collaborative environments, driving continuous improvement and operational excellence. Passionate about delivering outstanding service and building strong relationships.
Overview
27
27
years of professional experience
Work History
Quick Lane Mngr
Capital Ford Inc.
06.2020 - Current
- Acted as a team leader in group projects, delegating tasks and providing feedback.
- Demonstrated respect, friendliness and willingness to help wherever needed.
- Adaptable individual with exceptional interpersonal skills and talent for building relationships. Known for delivering outstanding service and enhancing client satisfaction. Focused on fostering positive interactions and creating collaborative environment.
- Participated in team projects, demonstrating an ability to work collaboratively and effectively.
- Excellent communication skills, both verbal and written.
- Worked well in a team setting, providing support and guidance.
- Passionate about learning and committed to continual improvement.
- Identified issues, analyzed information and provided solutions to problems.
- Skilled at working independently and collaboratively in a team environment.
Automotive Technician
Haley Toyota Scion Of Richmond
01.2009 - 06.2020
- Performed diagnostic and troubleshooting procedures to find and identify root causes of mechanical issues.
- Replaced damaged, missing, or defective parts with new and refurbished components.
- Completed full vehicle inspections to check for leaks, damage, or other issues of concern.
- Trained and coached junior employees on procedures for completing various types of repairs and maintenance on cars and light trucks.
- Performed safety and emissions inspections.
- Changed, rotated, and balanced tires on different types of vehicles.
- Completed customer orders and warranty services according to manufacturer specifications.
- Serviced vehicles according to OEM recommended maintenance schedules for oil changes, engine tune-ups and fluid changes.
- Analyzed and located malfunctions in brakes, motors, switches, and control systems.
- Tested newly installed equipment to determine proper functionality and compliance with regulations.
- Used specialized tools to detect leaks in gas and refrigerant systems.
- Inspected and tested vehicles and completed preventive maintenance such as engine tune-ups, oil changes, tire rotations, wheel balancing, and filter replacement.
- Maintained accurate records of time and materials required to perform repairs and service.
- Troubleshot and diagnosed faults with vehicle systems and components using OEM-specific code readers, diagnostic trees, and online knowledge bases.
- Kept equipment in good working order by following operating instructions, troubleshooting breakdowns, and maintaining supplies.
- Utilized special alignment equipment and wheel-balancing machines to align wheels, axles, frames and steering mechanisms of automobiles.
- Read and followed technical documentation to complete accurate repairs.
- Tuned automotive systems and components to optimize functionality and prolong life of each piece.
- Explained estimates and determined repair timelines to manage customer expectations.
- Analyzed vehicle data using advanced diagnostic equipment.
- Investigated customer complaints to identify cause of malfunctions.
- Performed emissions tests according to standard procedures.
- Repaired and replaced worn and damaged components.
- Repaired brake, exhaust, electrical and other systems for domestic automotive brands.
- Checked brake systems and determined need of pad replacement, disc turning or other maintenance requirements.
- Corrected faults and maximized performance by rebuilding systems and individual components.
- Coordinated with parts department to determine availability of necessary components.
- Tore down, repaired and rebuilt faulty assemblies such as power systems, steering systems and linkages.
- Serviced air conditioning systems, changed and topped off fluids and completed maintenance inspections.
- Explained maintenance and repair needs to customers and offered advice on preventative maintenance.
- Maintained awareness of vehicle market trends to assess customer demands and budgets.
Propane field tech
Anderson Oi/Propane Co
Fredericksburg , Va
01.1999 - 02.2009
- Worked effectively in fast-paced environments.
- Adaptable individual with exceptional interpersonal skills and talent for building relationships. Known for delivering outstanding service and enhancing client satisfaction. Focused on fostering positive interactions and creating collaborative environment.
- Paid attention to detail while completing assignments.
- Completed paperwork, recognizing discrepancies and promptly addressing for resolution.
- Instalation of propane piping inside and outside residential and commercial
- Instalation of propane equipment in homes and businesses.
- Filling propane tanks.
Education
High School Diploma -
Chancellor High
Spotsylvania, VA05.1992
Skills
- Team management
- PPE use
- Problem-solving
- Critical thinking
- Equipment operation
- Time management
- Multitasking
- Attention to detail
- Computer skills
- First Aid/CPR
- Remote office availability
- Excellent communication
- Written communication
Timeline
Quick Lane Mngr
Capital Ford Inc.
06.2020 - Current
Automotive Technician
Haley Toyota Scion Of Richmond
01.2009 - 06.2020
Propane field tech
Anderson Oi/Propane Co
01.1999 - 02.2009
High School Diploma -
Chancellor High