Jason Agbodjah
Fairfield,CA
Summary
Experienced Systems Analyst in Backup and Recovery with over 10 years of IT experience in diverse industries seeking to leverage my technical expertise and problem-solving skills in a challenging IT environment. Aiming to contribute to the efficiency and reliability of backup systems while ensuring data integrity and security. Looking to grow along with the company to contribute my skills in designing, implementing, and managing day-to-day technological needs. Proficient in utilizing data-driven insights to identify opportunities, mitigate risks, and optimize business processes. Excellent communication and interpersonal skills, able to build strong relationships with stakeholders at all levels. A strategic thinker with a passion for continuous improvement and driving organizational change.
Overview
17
17
years of professional experience
Work History
Summer Intern
SC Johnson
05.2011 - 08.2011
- Built internal tables in business warehouse (BW) and administered SAP/BW archiving
- Archived ODS (shipment delivery Items) data to nearline storage
- Led an offshore resource to develop an ABAP program to update data in an ODS
- Developed and maintained project plan
- Communicated with the BW development team and made a final presentation about 'Space Management' to the Information Technology team.
Data Protect Admin
TM Floyd & Company (Companion Data Services)
01.2022 - Current
- Administered and maintained backup infrastructure for enterprise-level environments, ensuring data protection and availability (TSM, Actifio)
- Worked with various teams to automate backup tasks and procedures, reducing manual efforts and improving efficiency
- Collaborated with cross-functional teams to develop and test disaster recovery plans, conducting regular drills and updates as needed
- Perform day-to-day backup operations
- Created TSM and Actifio dashboard in Splunk to monitor backup and server issues
- Implemented and configured backup policies, schedules, and retention strategies to meet business requirements
- Monitored backup jobs, performed regular audits, and resolved any issues to ensure data integrity and compliance with SLAs
- Provide Google Actifio support and monitoring
- Create new SLAs in Actifio for new backup configurations
- Responsible for IBM Tivoli Storage Manager monitoring and backup configurations
- Identify process improvement and highlights to management
- Meet with the Operational Management team regularly to provide feedback on quality performance, trends, and focus areas
- Take ownership of operational issues and work on call
- Piloted new backup solution (Cohesity) and provided recommendation to management
- Follow ITIL process to create needed incident tickets through SNOW
- Create daily backup reports for management
- Provide weekly status updates to manager on project and tasks
- Worked on TSM and Actifio Sky Appliance upgrades
- Created and managed S3 replications.
Backup Admin
Infosys (PG&E)
01.2020 - 01.2022
- Performed day-to-day backup operations
- Maintained data protection platform
- Conducted thorough data analysis to identify trends, opportunities, and areas for improvement
- Developed comprehensive reports and presentations to communicate findings and recommendations to senior management
- Responsible for VT remediations
- Worked with Incident Management team to plan major upgrades across all DATAPROTECT platforms
- Managed and planned Dell Data Domain upgrades
- Worked on PPDM and Avamar migrations
- Worked with various teams on DR testing on all platforms
- Collaborated closely with stakeholders to prioritize requirements and ensure alignment with strategic objectives
- Collaborated with stakeholders to gather and analyze business requirements, translating them into actionable plans.
Backup Admin
TCS (PG&E)
01.2018 - 01.2020
- Developed and maintained the process of data backup according to the industry standards, such as SLA
- Responsible for managing IBM Tivoli Storage Manager (TSM) backup server
- Upgraded over 10 TSM servers and worked with various teams to upgrade clients to be compatible with new TSM version
- Worked on Avamar backup/restore request
- Managed backup storage devices in the environment (Data Domain, EDL VNX)
- Conducted regular impact analysis to assess the consequences of the project deliverables on other sections of the business
- Communicated new opportunities to team on how to stabilize the environment by working with various teams to automate processes to monitor all backups across platforms
- Managed Veeam backups/restores
- Managed SOX backups in the environment and communicated any compliance issues to Compliance team
- Worked with various teams on DR testing on all platforms
- Documented standards and procedures for all backup installs and configuration across all platforms.
Backup/Storage Admin
SC Johnson
01.2012 - 01.2018
- System Integrations/Migrations: Projects included working with team lead to manage large-scale initiatives involving the transition of backup software to new platforms
- Worked with project lead to roll out Commvault Simpana to replace current backup platform
- Monitored backup and recovery operations and analyzed existing strategies
- Evaluated new backup technologies and validated reports and SLA
- Installed and configured backup schemes and scheduled plans
- Revised internal procedures for daily activities and various unit projects eliminating inefficiencies
- Assisted in the on-call rotation to enable the efficient storage of backup data
- Performed fabric zoning and LUN masking to meet the storage requirements of various user groups and applications
- Provided training, troubleshooting, technical advice, and direction to other members of the team
- Performed data restorations for server, file system, and/or databases upon customer request in a calm and controlled fashion while maintaining consistent communication with the customer
- Created and implemented custom restore requests varying from full system restores to specific single file restores
- Troubleshot server-side issues, ranging from low disk space alerts to patching
- Diagnosed, researched, and resolved storage issues using vendor resources and other support methods
- Initiated and implemented disaster recovery procedures
- Worked with team lead to reduce operating costs by migrating obsolete storage platforms to Isilon
- Developed and maintained the process of data backup according to the industry standards, such as SLA
- Responsible for managing IBM Tivoli Storage Manager (TSM) backup server
- Implemented Tivoli Data Protection (TSM-TDP) for SQL and SharePoint
- Worked with an intern on his summer project to develop a Power Shell script to report failed and successful jobs via Backup Exec in all regions
- Responsible for identifying, analyzing, measuring, and managing global backup project risks
- Conducted regular impact analysis to assess the consequences of the project deliverables on other sections of the business
- Achieved the 100% target of completing and closing incidents, requests, and tasks before the SLA deadline, thereby achieving zero financial loss for the client
- Managed the decommissioning activity of AIX and Windows servers where LUNs were reclaimed, and zoning was removed
- Enterprise Implementations: Piloted and directed global rollouts of new software (Microsoft data protection) to manage regional backups and SharePoint sites; assisted the Infrastructural team in their design and development tasks
- Served as single point of contact for all global regional backup and storage communications
- Remained on-call to provide data backup and restoration services to clients 24 hours a day
- Upgraded firmware and applied necessary patches to servers
- Documented standards and procedures for all backup installs and configuration across all platforms
- Analyzed backup and restore reports and executed DR backup policies
- Promoted to Sr
- Associate - Infrastructure & Operations.
Overnight Inventory Associate and Stock Clerk/ICS Associate - Team Leader
Walmart
01.2008 - 01.2010
- Communicated with supervisors and managers to determine merchandising plan and priorities
- Aligned merchandise, collected, and returned stray items, and stocked to maintain high merchandise levels.
Education
MBA - Project Management
Liberty University
Lynchburg, VA05.2017
Bachelor of Science - Business Administration
Chicago State University
Chicago, IL05.2012
Skills
- Strong communication, collaboration, and team building skills with proficiency at grasping new technical concepts quickly and utilizing the same in a productive manner
- Experience with disaster recovery planning and implementation which includes backup and recovery solutions such as Backup Exec, DocAve, Commvault Simpana, Veeam, Avamar, PPDM, Data Domain, Microsoft Data Protection Manager, TSM, TDP-SQL, DPA, Operational Center, Servergraph and Splunk
- Proficient in managing SOX Compliance processes, MS Project, business process improvement, IT legal and ethical issues, project management and proficient in Microsoft Office and ITIL processes
- Knowledgeable in cloud backup solutions (eg, AWS S3, Azure Backup) Effective communication and collaboration skills at all levels
- Familiarity with virtualization technologies and Excellent troubleshooting and problem-solving abilities
- Hand-on experience in providing backup and restore on applications such as SharePoint, SAP, Windows, zLinux database, SQL, VMware, AIX DB2, and MaxDB
Timeline
Data Protect Admin
TM Floyd & Company (Companion Data Services)
01.2022 - Current
Backup Admin
Infosys (PG&E)
01.2020 - 01.2022
Backup Admin
TCS (PG&E)
01.2018 - 01.2020
Backup/Storage Admin
SC Johnson
01.2012 - 01.2018
Summer Intern
SC Johnson
05.2011 - 08.2011
Overnight Inventory Associate and Stock Clerk/ICS Associate - Team Leader
Walmart
01.2008 - 01.2010
MBA - Project Management
Liberty University
Bachelor of Science - Business Administration
Chicago State University
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