Jason Alanis
Houston,TX
Summary
Hardworking Package Handler with more than 5+ years in package handling. Productive working independently and using appropriate judgment. Well-equipped at loading and unloading packages quickly and efficiently and moving products by hand or with basic material handling equipment. Excellent interpersonal, organizational and time management abilities.
Overview
9
9
years of professional experience
Work History
Package Handler
Fed Ex Ground
11.2017 - Current
- Followed safety regulations to maintain safe work environment.
- Removed jams and unblocked conveyor system to maintain flow of goods.
- Proved successful working within tight deadlines and a fast-paced environment.
- Used hand-held scanners and physical logs to accurately track item movements.
- Assembled, sealed, and loaded packages into correct trucks.
- Resolved conflicts between team members and addressed complaints or grievances.
- Monitored production levels and implemented measures to increase output.
- Managed and motivated employees to be productive and engaged in work.
- Accomplished multiple tasks within established timeframes.
Catering Manager
Viki Hall Staffing
01.2015 - 09.2017
- Met with clients to outline desired goals and prepared quotes for overall catering costs.
- Handled catering scheduling, ordered food and planned events.
- Coordinated with event planners for floor and table layouts, guest numbers and overall catering needs.
- Worked with chefs to plan menus according to client needs and budgets.
- Set and enforced performance and service standards to keep consistent, high-quality environment devoted to customer satisfaction.
- Designed catering packages to increase sales and customer experience.
- Secured new clients and accounts by analyzing and catering products to specific needs.
- Hired and trained both permanent and temporary staff members.
- Organized and oversaw food service training to educate employees on resetting tables, relaying orders to cooks and upselling food and beverages.
- Motivated staff to perform at peak efficiency and quality.
- Purchased food and cultivated strong vendor relationships.
- Maximized quality assurance by completing frequent line checks.
- Handled payment collection and payroll of 80 employees
Food Service Manager
Catch Of The Day
10.2014 - 12.2015
- Trained and supervised new staff to enhance customer service skills and comply with food safety standards.
- Maintained effective supply levels by monitoring and reordering food stock and dry goods.
- Set and enforced performance and service standards to keep consistent, high-quality environment devoted to customer satisfaction.
- Addressed and resolved customer service issues to establish trust and increase satisfaction.
- Controlled labor hours and inventory costs through hands-on management and proactive changes.
- Prepared weekly schedules and assigned tasks to staff to maintain organized shift and smooth operations.
- Tracked food production levels, meal counts, and supply costs.
- Inspected preparation and storage equipment regularly to assess and maintain performance for cost-effective, safe operations.
- Trained staff on proper cooking procedures as well as safety regulations and productivity strategies.
- Handled escalated customer concerns with speed and knowledgeable support to achieve optimal satisfaction and maintain long-term loyalty.
- Monitored and adjusted pricing, discounts and promotions to maximize profitability.
- Reduced inaccuracies by carefully counting cash and keeping meticulous records of transactions.
- Maximized quality assurance by completing frequent line checks.
- Developed unique events and special promotions to drive sales.
Warehouse Manager
Walmart
- Cleaned and maintained warehouse in compliance with OSHA safety standards.
- Oversaw upkeep of equipment and physical condition of warehouse, identifying and ordering needed repairs, renovations, and replacements.
- Kept documentation and records accurate and up-to-date with latest data to prevent errors in processing or delivery.
- Redesigned warehouse layout to accommodate new equipment, maximize space utilization, and optimize processes.
- Evaluated supplies and product inventory to check for quality and quantity issues and returned unacceptable materials to vendors.
- Completed timely and accurate daily logs to keep internal reporting accurate and track materials movements.
- Improved delivery plans with strong scheduling knowledge, organizational skills, and route development expertise.
- Boosted warehouse operations performance by overseeing dispatching and setting optimal employee schedules.
- Developed and implemented policy and procedure updates to improve workflow and productivity.
- Trained new staff on job duties, company policies, and safety procedures for rapid onboarding.
- Reviewed established business practices and improved processes to reduce expenses.
Education
Bachelor of Computer Science -
University of Houston - Clear Lake
Houston, TX05.2015
High School Diploma -
Cypress Ridge High School
Houston, TX06.2011
Skills
- Truck Loading and Unloading
- Protective Equipment Use
- Willing to Learn
- Warehouse Environment Safety
- Critical Thinking
- Relationship Building
- Warehouse Operations
- Problem Solver
- Positive Attitude
- Staff Management
- Mentoring and Training
Accomplishments
Package Handler Of The Month
Peak Warrior
Best Cubes In A Area
Timeline
Package Handler
Fed Ex Ground
11.2017 - Current
Catering Manager
Viki Hall Staffing
01.2015 - 09.2017
Food Service Manager
Catch Of The Day
10.2014 - 12.2015
Warehouse Manager
Walmart
Bachelor of Computer Science -
University of Houston - Clear Lake
High School Diploma -
Cypress Ridge High School
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